Big branch and a good number of staff. Require more organizing. I reached the salon and requested to have a seat. To my shock, they started giving out numbers to customers who came after me and completely forgot about me. When I heard they were calling numbers I went to the employee. they were still distributing numbers to people who came later. There was no apology, complete denial regarding number distribution. I had to remind the staff about when I reached there, how long have I been waiting, beg to get another staff to work on my 2nd daughter.Anyways, the henna design looked good.
Came in for light henna design for my 6 years old daughter and the price was way too exaggerated. Tried to negotiate for a discount, but no hope.Furthermore, the ladies in henna section are way too rude and lacked professionalism; to the extent that the henna lady spoke poorly of me and my little daughter in Hindi assuming I dont understand her. Very cheap behavior, as though those ladies are brought in straight from the street. Never coming back again.Obviously, I wont hide, henna work was neat and nice; but that doesnt cancel out the staff behavior
They tell you price and on the counter they changed it bad service every time they take more money and they argue with you with bad attitude
I came yesterday to do a hairstyle the lady was very nice with me but the hairstyle didnt last at all, i didnt pay for a hairstyle only for it to get deformed with 15mins and after I left the salon my mood was totally ruined
The service was not good. I came for henna and pay for both hands in and out. She took payment for that. I told her I want to cancel for drawing inside because the drawing was not good . The cashier said we cannot give your money back!!! How??? And I pay cash.. I think customer service must be informed for customer rights!!!! Not recommended at all . The worst admin of flora branches.
It’s a bad service with the makeup artist Lebanese girl and bad products and cheap products from shine they wasted my time it’s sooo bad service 👎👎👎
It was a very good experience to visit grand flore ruskana is very professional and she is doing make up very well sure I will visit again and she is very kind as well
Ruskana is best makeup artist she did my wife makeup very very nice and she is very kind person thanx
I come to saloon to shave my hair eyebrows and this the first and last time I will do in this saloon since no one informed me that I have to pay AED 10/- for razor … please do not cheat your customers… Why other saloons are not charging for razor… . I will complain to consumer rights… I can pay 10 dirhams for 12 pieces of razors … you have to put poster in saloon about the new razor that customer will be charged …
Only Sana threading section is very good, she knows how to perfectly bleach my eyebrows and do a nice shape, even though my eyebrows are really hard to shape and fix. That’s why I put three stars only because sana is good.BUTHenna section most employees are VERYYY bad, they don’t treat customers well, it’s as if you are the employee and they are the customers. The henna section employees get mad at customers, and they don’t even do the same design you ask for, and one hand one design the other hand different design. I never EVER had a good experience with the henna section NEVER!!
I thought i would receive a unique service according to the price being paid for a mani/pedi service , but it was below average. The technicians looks like they are overworked and exhausted and they keep running from one room to another so obviously they cant do the job from their heart. The interior is very basic and there is even no coffee or water being offered. The only good thing that i liked was the massage chair.One more point that i didnt like , is their supervisor who keeps coming and checking every now and standing on top of their head , its not a good image for the client and the employee.
Worst Salon ever. Very rude staff and very disrespectful to all people there. They also charged me extra for something I didn’t ask for!
I did Henna today for my hands and feet.. I didn’t like it the design is different from what i chose and they have all new ladies doing henna with minimum experience.. they made me pay anyway they just make discount.
Am more than 10 years customer and i have never regret to come to this saloon , all staff are friendly, however my favorite one is “ Firtuna “ from hair section she is the best in her job and soo frindley with th customer and knows what you want excatly and Maria from naile section she is my favorite naile specialist, over all i wish the saloon to give membership to old customers as priority customer to benfiet more , wish for flora all the best . PS ; thank you Firtuna and lucy and sabira and all the front desk staff “
Nagma and Khadijah applied our henna on our visit, they were both friendly and attentive. Very pleased with the service. Thank you!
I really like this Branch as the employees are very welcoming and polite i put Henna with Masart , Naghma , Neesha, Laidi & Fozya they are talnted and the branch is clean and the henna color staines nicely
Very nice the service the staff very good counter staff and also manager very polite good that you have Arabic so we can talk properly and the lady make for me henna really good all service very nice
Ask for maryam for threading she is the best 💯
Very nice salon the service very good but you need to renew this decoration it’s very bad as the name of grand flora supposed to be more nice I hope you Renew fast
I like how the play with the PRICES 👎👎👎👎 in reception a thing, by phone a thing, and from the worker a thing and then when you see the bill it’s something else 👎👎👎 waste of money and time.The best place to ruin your nails.People come for experience and service in flora you find non👎They also need worshops to be trained how to make the nail polish correct even the line Is not equal on thick one thin on huge one tiny…Each finger is different 👎👎👎
Nice service but need to renew the place i make henna very nice with lidia masarat and najmah but the place need to renew and need private room for bride but service 100% good
The henna design is so nice, “Masarat” doing nice design specially if you ask her to do from her mind.
I did my make up with “iqra” almizhar branch and i loved it , it was exactly what i was hoping for , thankyou so much 👌🏻
I colored my hair at this salon it’s so bad she didn’t do what I asked for at all don’t go there they will ruin your hair
Sana is very good for eyebrowsshe knows what she is doing and is the best in my opinion
Vary bad service and customer service vary vary bad behaviour also
Only Seham from Tunisia is the best!!!!! For HairHighly recommend
Nagmas henna was amazing thank you! Karis
BE AWARE AND STAY AWAY FROM THIS PLACE. ALL LIARS AND MANIPULATORS!!
Masrath is very nice hena maker but only the Price is high
Services are excellent as always. Thanks Me. Sabra for your endless effort.
Thanks to nagma and khdajia in hena section there nice and good so i will come back again 💕💕
The worst saloon I’ve ever been too they cut my hair so bad I had to go to another salon to fix it and the one how cut my hair was donia from Morocco DO NOT CUT YOUR HAIR THERE!!
Nagma… thank you the lovely henna… you are the best!!
Verry good Hair style she make for me 💐Siham
I like this lady beauty center they have a lot of service and good working staff
Good haircut style I recommend her for a haircut 👍 Sabita
Bad customer service. Disrespectful workers. Good services, but the workers make you not want to go there again.
Bad service and expensive more than other salon
One of they worst salons in the country i went to get long bangs and the women cut them on top of my eye brows Im ashamed to go out in public Im never going back the place smelt bad
Great service 👍🏽
Very nice services and good quality also
Change the decorations for salon some of price make lees
Worst manicure and padecure treatment. I regret to do it in this salon.
The stuff her name is farheen did very bad wok for my eye brow 👎
Best henna design nagma😍😍😍😍
All their services are great and prices are reasonable.
Beautiful henna color and design
I just called to ask about prices and appointments .. extremely rude ..
Variety of services, accepting ESAAD , very good quality
Very Nice salon
Wow, excellent womens salon
I like henna from nagma🤍🤍🤍
Staff are all approachable and friendly.
Very good services ilove it😘😘😘
High prices comparing to other salons
Professional from front desk and staffs
👍good
Rabbish
Nice
Excellent services
Perfect work
Good staff
👍🏻👍🏻👍🏻👍🏻
Sheena banu
Peace be upon you, my dearsI walked into the salon. One hand seized it for me, but a second hand ruined it for me, just so she could go to another unit. I never liked the problem employee. She thinks shes old and she doesnt understand anything. I never liked it.Very bad 👎🏼👎🏼👎🏼
Honestly, the worst price salon I have visited every day!!! I do the same things, but the price increases every time!!!
I did my eyebrows with Maryam. The service and hands are great. I honestly recommend it. Clean and tidy work
The henna is dyed and their henna is nice, but it is not the same picture as the day I saw it. So, give me a little bit of the picture and a little bit of the header, and see if we pay a price for the henna and they pay you with the tax after that 🙂 Good talk
A unique salon with its services, but its prices are high
They do not have a make-up specialist, which forces us to go to branches far from the residence, while in the Rashidiya branch and the West Zone branch there are make-up specialists and more than one unit. I spoke with the manager in the salon and with the reception. There is no hope for anyone who calls, and the ones currently in the salon for make-up have a rating of zero, but the remaining services are excellent.
Henna is beautiful and the important thing is that it is new and not oldThe employees are very polite and ethical and the prices are reasonableI suggest that the salon management create a membership so that he gets a free service, whereas if the salon uses 10 services, this encourages the customer to deal with the salon.
All thanks to the beautiful and distinguished hair expert Siham Al-Tunisia. It was a beautiful day and more than wonderful work at a very high level. Thank you, my love, you honored us and we will stay with you. I advise everyone to order it personally. The girl’s name is Siham from Tunisia.Thank you, Grand Flora. Thank you, Siham, the hairdresser
There is no color for them on Eid, and the woman did not even ask me which design she had chosen, as long as she seemed to be wearing henna!!! And the price is double 👎
I recommend Maryam to clean eyebrows
The service is excellent, the place is clean, the tools are clean and sterilized, and the female employees are clean, but I hope they review the service prices because they are somewhat high.
The last time I went to him, but the one that did my nails did not do a good job and I asked for a manicure and they did not do it for me and I ruined my nails because I did not like to do it 💔👎👎👎
The work of the Moroccan bath is excellent, especially by Amina, but the place is very bad. I hope there will be a change in the place, because we are customers in front of it, so we do not change the salon.Regarding the manicure and pedicure section, zero out of ten
Mashallah, the salon has nothing to say about it and their work is clean. I deal with a woman whose name is Alyshba. Mashallah, she has a good job and clean hands. I advise you on her.
Very good fast service for hair and many walk in customers and they can acommodate..alhamdulleah they saved me on Saturday evening i didnt find any salon to accept me to do my hair for wedding when i went i found them ready tp accept many customers. Praise be to God, they saved me. I could not find any salon that would accept me without a reservation for a hairdryer. On Saturday and at our wedding, I walked and found the staff ready for that day, and I know that there are guests and customers. Thank you for the excellent service. And the fast 👍
Their henna is amazing, especially the one called a very delicate tune, and I have been dealing with it for years
Change in decor and renovation of the salonHonestly, Khadija’s work (poetry department) is amazing
Their work is beautiful in henna, and the one who gave me henna is Fawzia and Masrah 👍🏻✨
Salon in Hanna - great service
Some female employees do not work conscientiously and perform quickly. Prices are at a reasonable discount.
A nice experience and the treatment of the hairdressers who work is nice, especially (Khadija)
As for the star, I put it for the sake of commenting. Bad treatment from the reception. I made an appointment for a Moroccan bath, but unfortunately it was ten o’clock and twenty minutes, and they asked me to wait because the employee was eating, even though I called and made an appointment and left a note that I did not want to be late, if possible. If there was a delay, I would have to take a second appointment, but unfortunately. I was greeted with indifference, a bad experience, and no respect for customers
One of the worst places to be honest 👎 They come according to their mood, their prices change according to the crowd, and there is no punctuality!!Even if some technicians are good, the overall experience is the worst honestly!!
Their service is excellent, but their prices are exaggerated compared to other salons, especially during the holidays
The prices are exaggerated, the service is very ordinary, and I did not like the behavior of the employee
Service during Eid or any bad occasion has strange aspects and organization that requires itself to be organized
I wish they would renew it
The prices are a little high, but the service is second to none
I like henna
Service at the highest level, all beauty services, excellent treatment.
A wonderful salon where you can find all the excellent services
Amazing salon, very excellent service, smooth customer service, thank you
The service is good for me. Thank you, Flora
Fouzia Khalid henna design 👍👍
Nagma: very good work 👏👏👏👏
The best tone alone is the henna, God willing 😍😍
Without exception, the salon is wonderful
Prices are high compared to normal service
Very very high prices
Tina and Lynn, thank you, I love it
Zain and our affection are sweet
The price is expensive.
Their services are excellent
Excellent service
Good
Appropriate
Tired
Good