I am doing morpheus 8 with dr Tuqa excellent experience. The staff are friendly and professional. Dr Tuqa was incredible and took the time to address my concern i highly recommend silkor downtown to anyone looking for quality heath care.
This institute is a complete disaster. They burned my skin during the laser treatment, and their machine doesn’t work at all. They lure customers by offering expensive packages, ensuring they squeeze the most money out of you upfront.When the treatment fails and you see no results, they simply don’t care. I asked for a refund for the sessions I didn’t use, but they refused, hiding behind their “policy.” It’s clear they are more focused on profit than on providing real results or proper customer service.Avoid this place at all costs—they’re unprofessional, unethical, and a waste of money.
The services are really professional, the laser results, the hydrofacial, everything is so nice and the team so kind!
Life-changing experience! Dr. Juan and the team at Silkor Surgery Clinic were incredibly professional and skilled throughout my hair transplant journey. The procedure was seamless, and the results exceeded my expectations. The follow-up care was thorough and reassuring. Highly recommend!
I’ve been going to Silkor for years. Lyza is one of the best in the business! She knows what she is doing and will guide you for the best results.
Great service, great results and excellent customer service. They make sure to call the customer every time, both before the appointment (to remind it) and after, to make sure everything is ok.
This is my worst experience in a clinic. I wanted to try velashape , and the first red flag was that the receptionist insisted to pay before even trying. So I payed the full package. When I went there , the ceiling of the room was moldy, by the end of the appointment I was feeling nauseous and had problems breathing. The machine stopped 3times, It S a very old machine , the therapist had absolutely no idea what to do, so she wanted to send me home with only 1 leg treated! When I said I don’t accept this, she asked a colleague to come. After this horrible experience, I explained to the reception I m not interested to continue and I want my refund back. After 2 weeks of waiting and explaining that I m not dealing with this level of unprofessional behavior , and horrible sanitary conditions, they told me is no refund. I lost my money and my time.
Amazing service, the staff is very professional and kind. I have been going to Silkor since a few years, and never have been disappointed with their services and the quality.
Dololes was so patient with me during the session! I’ve been going to Silkor for a few weeks now for laser hair removal and love the experience. Would highly recommend!
Always pleased after every visit. The treatment is always more than great and the customer service at its best.
Always refreshing to visit Silkor downtown. The team is very friendly they take care to detail, and always share advise and tips to help me look after my troubled skin. Had a session Tamaryn and she was super friendly and made me feel very comfortable to share all my concerns which she listened to and helped in creating a treatment plan which I am looking forward to. Had a hydro facial today and my face feels super refreshed and clean, amazing job.
Their services were top notch. They took really good care of me before and after surgery. They understand customer service. Rebecca especially.. soo caring .Will recommend Silkor to everyone!!
It was such an exceptional service one of the best clinics from the customer service to treatment it self looking forward to start with the slimming treatment
I love this clinic , one of the best! I have been coming here for two years now for laser hair removal and facials and I’ve been LOVING my results. My skin is glowing 24/7 and when people ask me how, I refer them to this place! Usually, I get my services done with Nathalie, who is extremely professional, fun, and lively. She’s my favorite! Everyone here is so cooperative and welcoming. Obviously this place has high standards for its services and its staff. I’m very happy, and will never stop coming here! Highly recommend 100/100.
Very friendly and professional team! Also flexible and ensure you’re always satisfied.
Laser treatment here is amazing. I recommend Maria as she is extra precise and careful with her treatments.
The staff are very helpful and accommodating with my busy schedule to book in my laser sessions. Tamarin my laser technician was so kind and extremely knowledgeable about my skin. She ensured I was comfortable throughout my whole session and made it a more positive experience.
Silkor provided an excellent experience with my Eyebrow Transplant.Dr.Juan and the team were incredibly helpful, addressing all my questions around the clock!I highly recommend their services for a professional and caring approach to cosmetic procedures.
I had an excellent experience with hair mesotherapy! The treatment was comfortable and effective, and I noticed a positive difference in the thickness and health of my hair. The staff was professional and attentive throughout the process, making me feel good. Im thrilled with the results and would highly recommend it to others looking to improve their hairs condition.
I visited today Silkor in Downtown, and every time I have great experience as before, starting from the reception desk till the end. The lady who did my session called Dolly was superProfessional , welcoming , helful, I felt super comfortable with her.I advice whoever would like to go to this branch to ask for her assistance.
Amazing clinic , they are very professional from the girls at the reception to the therapist : Maria , Janeth , Glory . I did my first laser bleaching session in my life with them and everything was great ! No pain with a lot of diligence ! I highly recommend them
This clinic is truly amazing from every aspect you might think of like services, cleanliness, professionalism. I got to know their employees who make you feel at home the moment you step foot into the clinic especially Melissa whom I started my journey with. I totally recommend it.
I started with silkor laser earlier this year,. Without having any other laser treatments before I can proudly say the ladies made it so seamless and very comfortable. They have made me look forward to going to get my laser appointments. Ask all the questions, and you will get all the answers. Just remember to bring your smile because they always have theirs ;)The service is great, and all of the ladies I have met are very approachable and friendly, they allow me to feel comfortable even during the intimate laser appointments. The location is also in the centre of Dubai so very convenient to get to !Highly recommend! 10/10 (ps. Not a paid actor, just a happy customer)
I got laser on my underarms and bikini area 10/10, no pain at any moment. Staff is amazing as well 💖
I have been going to Silkor for a couple years now and have tried various treatments and services. I absolutely love it.I highly recommend the Profhilo. I noticed instant results and was still able to feel natural and fresh!
I must thank Silkor very much for their kindness and attention, I had a breast operation with the wonderful doctor Juan and everything went better than I could imagine, doctor Juan has a lot of knowledge, he expresses himself very well and in practice is excellent, I felt very calm and safe to be in his hands, I am very happy with my results and grateful with Melissa for all the assistance and kindness. How lucky to find them, thanks!
I got burns after I did my latest laser hair removal session (bikini area). After I reported it and been advised on what I should do to reduce the burns signs , they checked on me after one month of reporting the accident without taking any remedial action during the whole period.This branch has the worst customer service ever. Be careful!.
The best customer service journey was provided by the team thank you so much
Excellent and professional medical team with amazing service delivery. They are very good at the services they provide and I strongly recommend the Silkor brand to any anyone seeking their services. We are from Accra, Ghana and are proud to have tried and tested them extensively. It was great dealing with them. Thumps Up Rebecca of Silkor Dubai Downtown and your entire medical team. Patronize them, they are excellent!
I absolutely love love love Silkor so much. I get laser, hydra facials and Meso with Nathalie and guided by Aya. These ladies know what I need and how to make me look my best, their treatments have changed my skin and I am so lucky ❤️
Had a first laser hair removal session as a man.Stephanie welcomed us and showed great care for hospitality. As with the communication beforehand, Silkor staff made sure to communicate all expectations very clearly.They guided me step by step into the process, once into the laser room, Marylin, who’s as well a licensed nurse, put us at ease, by making things not awkward and very professionally guided us through the process with clear communication.Once the procedure was finished, Stephanie explained us what the do’s and don’ts were and a day later they gave a follow up call to make sure if everything was alright.Very professionally, gets the job done and makes sure you’re put at ease. Many thanks for the great care, recommended!
Honestly, they are the best place you can seek for lazer hair permanent treatment. The experienced team along with the machines used are a great combination for any person. We tried many centers including those in the UK and the region, and I can say with confidence that no one beats Silkor Dubai.
It’s great dealing with Silkor. The team is very welcoming, kind, and they work with accuracy and confidence. I’m getting a great results in a very short period of time. Thank you Silkor!
Probably the best place to visit if you want to remove the unwanted cellulite (using Velashape machine) and also get rid of water retention if you live in Dubai. The team are very friendly thanks to Stephanie and Maria who were very helpful. You start your session on time no need to wait they are very well organized and punctual. The Downtown clinic is very clean and amazing!! Cant wait for my next session and to see the result at the end 🙌 ❤️
Friendly staff. They took me in really fast after consultation with Stephanie. I wanted to do laser resurfacing but she didnt recommend it because I dont need it. I really appreciate that she didnt just wana sell me a service to make money. Instead I was recommended to do Microneedling. So I did it with Nivine. She did excellent job and very knowledgeable about it. I did 2 sessions, however they recommended 6, unfortunately wont be able to make it because of traveling. Clinic also is very clean, organized, across from Dubai Mall which is convenient if you want to spend the day walking around after treatment. Many restaurants around as well. Keep up the good work. 👍
I had a great experience with Dr Juan and the Silkor team - they were true professionals and the results of my surgery were transformational and life changing.
Great place for lasering your beard. Satisfied with the results. A big thanks to Dana, Hiba and Jannet! Price is reasonable for the quality of service you receive.Recommended.
As a first time customer in Silkor , I can say that it was great experience. However, I feel that they should work more in customer service relation as till now they don’t even bother to call me or ask wether If I would like to continue the laser procedure with them . And also it was paid already for the entire session plus till now they haven’t give the change as they are telling that they don’t any cash with them .
Thanks for the best service Deem and Jehad they are the best❤️
My experience with silkor is very good , they are responsive, helpful and provide great quality service. I did a session with janice and she was really good!
I had an amazing facial session with Maria at Silkor, she was very gentle and thorough. I left feeling refreshed and rejuvenated. Will definitely be visiting again soon!
The whole experience has been nothing but a nightmare. Every appointment had an issue, either the therapist is no longer available or can no longer come at that time or part of the treatment is missed. The inclusions Ive paid for differ from the receptionist on the desk. No written communication or receipt with the details of what youre paying for and the cherry on the top, is the terrible condescending attitude of the receptionists. Wow that alone is another level of rudeness and unprofessionalism. Never again
The service was great! The ladies there were very friendly, professional and ensured I was as comfortable as possible. The whole procedure was explained to me step by step and that made me feel at ease 😊 Fantastic Job! Now waiting to see the results!
Silkor Ras Al Khaimah BranchFive stars to the staff from marketing to reception to technicians.Their ad popped out on Instagram and I wrote to them inquiring about their services. They responded right away and connected me to RAK staff. I scheduled my consultation appointment and felt comfortable enough to book two services.I’ve been returning for more services for almost a year. Thank you Dema, Ola, and Nivine.Take advantage of their offers this Ramadhan.
Tamarin does always very professional and lovely treatment. Highly recommend!! Also very friendly reception team too
I did cool sculpting for my outer hips. results are promising. team explained for me everything. v friendly and cooperative.
I will be a life time customer.I love the customer service and mainly the results I am getting from my treatments.Will recommend them 10/10
Im very disappointed with the poor customer service I received. After expressing my complaint, they assured me that they would call me back the next day to resolve the issue. However, it has been over a month now, and I never received a call. I regret my decision to purchase their package.
I have done 4 chemical peeling and 2 meso session in Rak Khuzam branch. The service was very good especially the Philippine staff who attended me really made me feel very good and comfortable during the sessions done by her. I was not happy during 2nd peeling session where I did not have peeling at all and I went to show them about it, but they didn’t support me in this regards, they could have offered me another free session to compensate to keep the customers loyalty. At the end we need result and satisfaction. Another thing I bought Azelac Mosturising Cream worth of 470Aed . I checked in online and it is just 128 AED without promotional price. It is a way way higher price that you all have charged me. I was shocked to see the difference in price. We understand it might be little bit difference but that much is not realistic. I hope you all will take note of it. The picture of cream price is attached so kindly have a look.
I just had a back laser treatment and Maria did a great job at your downtown branch ! Thank you so much for your up-class service
Maria is amazing! She helped me through the process and did an excellent job. Thank you!
Very welcoming team, and great experience with Dr Juan, he was very supportive and solution oriented with his innovative techniques , sure ill be back soon 🫶🏻
At first the staff was super kind but as soon as they got the money they became so rude. They were not truthful about the services and the customer service was horrible. Super disrespectful and I am very disappointed in my experience
I visited them from saudi arabia very happy from my botox and filler done with dr jaun
Wonderful team! Loved the staff! Professional and sweethearts❤️❤️ highly recommended! Had the best laser results 😍😍
Thank you Silkor for taking my concerns seriously. It’s lovely to see that feedback is taken in the positive way and the organisation makes the effort to address the needs of the customer. Excellent service.
Two sessions of hair removal till now and i can say they have Skilled and friendly staff, Clean and comfortable place 👍Will keep sharing my feedback after my next sessions 🙂
Amazing staffGood experience5 star service
Great clinic and really valued their honesty about laser treatment for red/blonde hairs and my options
I have very good experience with Silkor since 2014 and I like the services especially the facial services with my dear nurse Maria she a hard worker each session i have a wonderful feeling like a fresh and good looking 💖💖💖Also the leaser services I happy with results which i got with new machine Elite with dear nurse JanitLeast but not last the recipient Marwa with a beautiful smile she always give me a good offer prices and support me when i need the help 🌺
Very good experience since I started laser hair removal.Doing full body, seeing results after first sessions
Really good clinic, professional and knowledgeable team, I swear only by them for lazer and facials.
They dont have water Bottles to serve. The last time I went there, I had to ask The receptionist four times to get me water which I do believe its essential. They should have it displayed at the clinic.
I got bottox from Dr Juan Tadeo. It was amazing, always listened to you and do what you need.
Go-to place for beauty treatments! Very professional service and great results:)
The most amazing staff and the best session done for mesotherapy today with tamaryn.
Started my journey in laserGreat staff trained nursesI Highly recomend them
It’s the best investment I ever did!! Laser hair removal at silkor with tamaryn
Professional and friendly staff.I had a lazer tatoo removal session and it went very smoothly. The next day they called from the centre to check if there was any problem 👍
I highly recommend Tamaryn! She’s detail oriented and does a great job👏
Doing laser with them and the results are amazing. highly recommended. friendly team.
Once you pay full amount for your package , it will be very hard to book your appointments and even if you manage to book , they will cancel or postpone it at the last minute... not professional and not recommended...very bad experience
Madam Noelle is really very brave. Work very professional and definitely i will go see her another time. Thank you Noel
Great service and very professional! Very happy with my results
The way they treated and helped me gain confidence about my face is amazing. Silkor downtown, 🤩👍🏼
Was super relaxing hydrafacial, maria took her time with my face and that’s exactly what i needed
100% I recommend the clinic and specially Dr. Juan K. He is amazing doctor as well as super professional.
Silkor is a very professional place, the staff are very nice and friendly and the therapists are very professional and trustworthy.
The best staff and equipment. So professional and the results are amazing 🤩
Silkor is a great place to do your laser treatments! highly recommended
Great place with great serviceThanks to Dolly and wonderful ladies on receptionEspecially Deem
I’m doing laser and it is amazing I highly recommend them.
A very organized and clean Center. They are quick and professional. Resonable prices also. Special thanks to renata and samatha. Thank u Silkor
The service is amazing and the employees are really expert, hygienic, supportive and highly knowledgeable.
I love this place! Amazing service and genuine team. Much recommended
The staff is extremsly capable and the treatment is superb! Great value for money truly
Great service - best technician is Tamaryn! Impressed 🙌🏻
Very low service, no refunds in case if you dont need the service anymore, I dont suggest Silkor
Amazing staff very helpful my favorite is Tania . She is super friendly and help you in each step of your journey .
Amazing service and amazing stuff, thanks a lot for being the best
Vella shape3 experience in DubaiRhea is great 👍🏻
The staff is v friendly and i love the ambiance and time accuracy
Best team, veryyy good results and recommended to everyone❤️❤️
Very poor service and not refundable services! I do not suggest this clinic to anyone
Highly recommended .. all staff are amazing and so professional.
Dim at the reception is awesome, super professional and friendly!
The staff is very helpful and friendly. They are professional too. The place is very clean
The staff is so kind!! They are very friendly
Brilliant service. Highly recommend!
All the ladies are so helpful and professional. Definitely recommend for laser treatments.
Tamarin - a thorough consultant & friendly as well!
Maria it was good for my hydrafacial
Quality service, great staff. Ii love it and recommend this place👍👍👍
Did today hydrafacial , it was good and 🤩
Good Service and good offers, love it!
Great service and delightful staff!
Amazing service, highly recommend
Abby was very professional and very nice
They offered me AED 17k for coolsculpting 6 replicators for 1 hour ...NO guarantee resultsI went to another clinic also in abu dhabi they check my body fat level measurement they said its 15% which is the highest of normal they offered procedure of 10 sessions for body shaping including coolsculpting for AED 1200...WHICH AMAZING OFFERimagine AED17000 ..for 1 hour session ..excuse me i can travel and turkey and book 5 star holtel includes 6packs abs surgery and it wont cost this much ....guys its your call
Amazing service, friendly staff, great results.
So satisfied with their work
Good service I love the place and recomme it
Great service!
Lovely place, lovely staff, best service
Very friendly staff great service
Amazing experience with Glory
Very good Clinic
Maria is your go to!!
Botox with Dr Antoine
Good service 👍
They are good with the customers.
No stars
Thank you all the team
Amazing stuff 🫶🏻
Receptionist Deem ⭐️⭐️⭐️⭐️⭐️Technician Janeth ⭐️⭐️⭐️⭐️⭐️
Very good services
👍👍👍👍
Great service
I had a facelift with Dr. Juan, the experience and service were excellent. Tim Can Wide Oak. I highly recommend this place to anyone looking for great results and outstanding service. In addition, the post-op care was excellent, as they were always available to answer any questions and provide necessary support. The place is very clean and comfortable, which made my experience more comfortable and reassuring.
Customer service is very badThe call was repeated more than ten times to make an appointment or inquireWhen we want to make an appointment and it is not available, the employee asks you to wait for a while until she calls back and schedules an appointment according to availability. This is a normal thing and happens in all clinics.But at Silkor, no one calls back or even sends a message on WhatsAppThis topic has been repeated to me several timesI tried to file a complaint with management to no avail
Very friendly and loving! And extremely professional, I felt very comfortable 🙏🏽
A very good center for laser and beauty treatments. All the female employees are friendly and comfortable in dealing with their services. I recommend them and I hope to add some of the new needles that are currently spreading.. Many thanks to them.
The experience was very bad. I had a hydrafacial and my skin felt a burning sensation. I spoke to the reception about my problem and they did not pay any attention to it. All they cared about was receiving the amount, which was 800 dirhams for the hydrafacial only, Dubai Boulevard branch.
Jessie, the branch manager, is a distinguished and hard-working person who cares about the customer. And Mary, who asked me for the miso, is excellent. The best person when I asked for the miso.
Of course, it is a very famous clinic. The staff are very polite. It is the best laser place in Al Ain. I tried more than one place, but they are not...
Elegant treatment by the clinic staff. Thank you!!
All thanks to the Silkor crew... continued excellence and success...
The best service from the entire Silkor team - Shakhbout City Branch
The hydrafacial is nice and the reception is nice. A nice experience at the Shakhbout branch
It was an excellent experience
Excellent
Excellent service