Opted for a non bleach bayalage and did not achieve desired results though they tried their best and recolored thrice.. the end result was a light copperish brown color with no shaded effect..was left with the same shade top to bottom (posting before & after pics). Sat for more than 5 hours which was a tiring experience. What was more disappointing is that i was not offered anything more than a black coffee and was starving by the end of the service so had to order on my own. Kindly offer some light snacks to your client for long hour services please(even at a cost), you do earn brownie points for basic customer service (just a tip)Sachini who did my hair is a polite girl, happy she did the coloring with no damage to my hair. The salon is neat and tidy with hygenie standard met so no complains.
Thank you april and amber for the amazing service. They are so sweet and kind to me. Also the owner of the salon making sure that everything is okay and really taking good care of the client. Recommended!
A very nice neat and cute salon!!! This is my second time going for hair treatment with Sachi, and she has always been gentle, light handed, and knowledgeable with what she does. 5 stars!!!
I have been a regular customer at Chance Beauty Salon for a year now. I have always been thoroughly impressed with their amazing staff. They greet me with a warm smile, making me feel instantly welcome. They are good at their jobs and make everything go smoothly. Overall, they are very competent in every service they provide.
Its such a place to change your mood and be happyThe quality of everything is very high , the,stuff are very very friendly, kind smiling and professional 👏Usually I go for facial and nails care and I can assure you that this is a perfect place
Very clean and friendly staff. My hair cutter was Sachini and she is one of the best hair cutter. She did a great job
I went to the salon. I make my hair keratin. It was the first time. First of all, the lady spoke to me through the phone. She was having a French accent ,was very nice and polite . In the second day,I visited them second day ,The welcome was very nice. They offer me tea, coffee, and they give me water. And the lady, her name was Rose. Shes from Pakistan. She was doing my hair. She was very nice, very polite.Thank you very much and definitely, I will come back to the salon.
Thank you Janvi. She was really patient to remove my gel extensions as I was afraid that it would burn . She did my eye brow waxing too and it was so perfect
It’s my first time to this salon and I was given a very good impression. Thats why I want to give a 5-star review because of a service well done! Special mention to “Janvi” for her excellent service. I will definitely come back and be a regular customer from now on.
Visited them for the first time and was impressed with the service. Friendly and attentive staff.Had a haircut from Rosy, was taking my chances, but absolutely pleased with the haircut she gave me and the way she did my eyebrows.This is now definitely my new go to place!
Highly recommend 👌Excellent service and they use high quality products!Lizel, thanks for achieving my dream hair colour - you are amazing hair dresser!!!! ⭐️⭐️⭐️⭐️⭐️
Loved the services provided and the staff is so friendly. I would recommend this salon.
I did waxing and facial, I loved their service, Janvi is amazing
The worst service ever i went to do my eyebrows and the lady did 2 eyebrows differently nd the manager is blaming me that my eyesbrows in differe shape the worst worst service pathetic service my eyebrows are literally in different shape nd they are like nothing happend
Highly recommended salon especially in IMPZ area. High quality service for a cheap price. Jackie did my pedicure and oh my nails got so refreshed! She made sure they look brand new ❤️ Must try!!!
As a regular customer of this salon, I have noticed a concerning trend of increasing prices with each visit. Despite being a loyal client who frequents the salon monthly, I have experienced inconsistent pricing that is higher than previous visits. This lack of transparency and consistency is disappointing.Furthermore, the salons disregard for client time and lack of respect towards customers is concerning. My experiences have left me feeling undervalued and unappreciated as a patron.I hope that the salon management takes this feedback constructively and works towards improving their pricing transparency, customer service, and overall client experience.
The best place to pamper yourself😍 where you can find a pleasant atmosphere and a professional staff.Get a manicure and pedicure, indulge in a facial.. and in case you have a bad dry hair day, this is the place to go …. And don’t forget to look for this lovely lady.. she is the best! 😉😍
Perfect ambiance.thanks to April and Sunita for being so accommodating & very well done for making my nails looking great. Special thanks to Liezel as well for the warm welcome and lovely smile
The place where you’ll treated well. I like every service and will choose your salon again and again 😊
From the moment I entered the salon, I felt the good vibes and the sweet welcome from the lovely receptionist Wafaa, it was my first time here and I had gel colour and manicure it was super clean work and no pain at all thanks to Janvi she is super professional, strongly recommended.✨️
Few days back I went for hair wash and it was a terrible experience. the lady who did was in a hurry to leave the parlor and she didnt even wash the shampoo and conditioner properly and I had to wash again after reaching home. Customer service was really bad.
Experience was very bad here. They have offered to provide discount before service but after service they denied.The staff was beyond unprofessional, the service was not good enough compared to service charges and the results were an absolute disaster. Its clear that competence and customer satisfaction are non-existent here.Save yourself and your money. They charge huge amount and provide service which is not worthy of 10% of total amount charged.Hence better to avoid visiting here and convey message to your friends too, to save them.
Terrible and disappointing experience of hair coloring.I asked for a simple brown color and recommended to start coloring the ends before the roots as my roots are not thick and quickly catch the color, to get even color from roots to end and avoid any copper unwanted tones.The girl done my hair completely the opposite of what I have asked for. She kept the dye on the roots for too long first then she colored the ends right before washing.The result was completely disappointing and exactly what I warned her from happening!The manager kept arguing that the issue is with my hair.She offered to recolor it but after my hair was damaged already for a simple brown hair without even one highlight.They are not experienced at all in hair coloring.I am regular customer for nails though.
I highly recommend this place. The services are amazing, and the environment was friendly and warm❤️. The staff are very polite. I went there for a haircut done by Sachinni, and she is amazing at giving advice on haircut styles, explaining all the pros and cons, which is very helpful thank you sachinni . Additionally, the service rates are pretty affordable🫶
Was so pleasantly surprised when I went into this salon for the first time. Really pleasant, very clean, and waxing was super quick. Am glad Im in the area, I will be going often!
I really loved the body massage and Hair care! Too good , they have the best offers always :)Thank you Sachi and Jackie for amazing service
I had a great experience at the salon, the salon manager Wafa was very nice, patient, and helpful, and the hair specialist Sachini blow dried and straightened/curled my curly (3B/C) hair perfectly!
The Worst beauty lounge ever!!The ladies dont have experience they make my hair not good, nails all services and everything is very bad. Never visit them!! Now come and write thats not true and we all know its more than true but you are playing with people and try to comment for people thats a fake review. May God take my rights from you 🙏🏻. Shame on you!!
The best salon I have ever been for mini-pedi, theyre nice and professional along with very fair prices.. this time,they were so kind and took care of my little Lyla as well.
It’s my first time visiting the saloon and it was a great service. I strongly recommend them ❤️
We had an amazing salon experience here. The staff were all very professional, friendly and kept checking on us every now and then. Will definitely use their services in the future!
Highly recommend Jhanvi for a pain-free waxing experience.Loved the cleanliness, products & customer service.
The experience was really good it is one of the best salon in Dubai you get your hair nail face treatments from there so what are you waiting for go and get these treatments to enhance your beauty.
It was a very nice experience for me today. I did my waxing, pedicure and manicure. I am totally satisfied with their service, and the staffs are very professional and friendly too. If anyone ask me about a good salon then I will 100% recommend Chance Beauty Lounge.
It is a good place to relax, very quiet. Perfect manicure and pedicure, the ladies are very professional and efficient. Face cleaning, detox and head massage strongly suggested.
I was really debating whether to write this review or not because everyone in the salon was really nice and polite, and I also liked the gel manicure I got. HOWEVER, the haircut I looks just too bad to not write about it.I asked for some light layers, face framing pieces and a trim; she suggested to add more layers and cut a bit more than I thought, I accepted because she is the expert and when I showed her the picture she said those where the layers the girl had.To be fair, I didn’t like it from the salon but I didn’t say anything because styled didn’t look terrible and “it’s just hair”. However, when I got home I realised how much of a mess it is, the “face framing pieces” are half of my head, and I don’t have that much hair so there is just a couple strands of hair of different layer length…I’ve been told looks like I got a sort of Mohawk, that it looks like a child cut it, that looks choppy (which I agree)😪So, even if I would give 5 STARS for service, cleanliness and manicure, the haircut … not more than 1 for the nice head massage 🥲
I loved that place. Very professional staff and Manager))Exceptional service from top to toe. I had couple service such as Nail care package, Facial care. I think that beauty salon the best place than I ever had. Highly recommended👏
I went for a mani-pedi, head massage wash and hair wash. The service was amazingly. Staff was very professional - would love to mention Janvi - head massage was so relaxing, manicure was very neat.The pricing is yes lil expensive. But, its worth for a good service.Salon was very neat and tidy and was very hygienic. The manager - wafaa was very friendly and accommodating.
I have done here gelish manicure, classic manicure and classic pedicure and the service is amazing, all the girls are really nice and professional and their work is flawless, the gelish manicure stays for so long that I have to change it just because my nails have grown. The place is always clean and is a beautiful space. Definitely recommended, the best in the area.
I must say, its a real CHANCE for women to receive exceptional service and positive energy from professionals like Janvi. Ive never met anyone who executes their work with such care and precision. Undoubtedly, her work is top-notch. Despite living in Jumeirah Golf Estates, its worth the drive for me to experience the best service, which leaves me super happy. Thank you, Janvi! ❤️
Janvi is amazing with the wax. She always makes me feel so comfortable. The staff is nice and the prices are good.
Very nice Saloon . This is my third visit Am so happy with services.Today I tried head message 30 mints Jackai is so professional highly recommending her
Had a wonderful experience here! Great service, friendly technicians, always smiling and the owner was extremely hands-on! Would make this my go-to salon from now on.
Excellent salon!! Super friendly staff, amazing quality products, and overall incredible environment to be in!! My nails, face and hair look beautiful and I feel so amazing!! Will definitely be coming back here in the future. Best salon in Dubai :)
I tried deep cleaning facial as well as manicure and pedicure and I was really impressed by high quality of the products they used. i travelled after that to NY and I got many compliments from friends asking who did that for me !!!I would like to congratulate Chance Beauty team for their excellent service , I will certainly return soon as a loyal customer.
Sachi, meena and lizel were very professional in their services. They made me feel comfortable. The manager is very sweet and welcoming. Salon ambience is bright, clean and organized. Reccomded. 👍
Very professional and friendly, had great service from Janvi she was very nice and the results were amazing 🤍 definitely will be a regular client 🤍
Thank you so much for the wonderful work you guys did! Specially to Sachi, who guided me so well and gave me this amazing hair transformation through cut and color. Honestly, i had no idea what I wanted, I was so confused. But these ladies where so cooperative. Suggested me different ways and only started when I had made my mind on what I want.I availed their deal which got me color, hair mask and blow dry for an amazing price. What i didnt know they gave me an amazing head massage while applying the hair mask. It was so wonderful, and who doesnt like something extra 😃Will definitely go back for their gel manicure and pedicure deal and for Liezl’s cappuccino 😊Great services and amazing hospitality! 👌🏼
Sachi such a wonderful lady. My hair is very difficult to straighten but she made a great job. I highly recommend this amazing beauty salon 🤍
One stop shop! I got my facial and hair done here and the ladies are amazing! They did an amazing job with my hair and it lasted a couple days. I would recommend them. They know what they are doing.
The worst salon experience in Dubai. I tried their facial and ended up with an eye infection the following day. Then I decided to give it another shot and tried their mani/padi and ended up with injuries in both my finger nails and toe nails due to the rough pulling out of my skin by two different technicians working on the mani and padi at the same time. I now have to deal with the aftermath of my eye infection as it left a permanent pimple on my eye lid and a very sore finger nail and toe nail. Never going back there again. Please note that this is a review from a genuine customer who can provide receipts as proof of service provided.
This is always been my favourite salon💇♀️ lovely staffs with genuine smile as always their customer service is outstanding,,, the salon is very clean neat lovely ambiance. Thank you all
Good service , and they use good productRozi , thanks for doing my keratine , it was a nice experience wth uHope to see u again👍🏻
The price at the list were 60 dirhams for short hair and the lady who did my blow dry confirmed its short hair but the reception lady insist to get paid 70! well i paid but didnt go back and i dont recommend
I had some hair color issues and Rosie did the good job! Thanks again Rosie for taking care of my hair…see u next time!
Very nice salon, clean and good ambience.I got an excellent service from Jackie.Recommendable!
Highly recommend 👌.I went there for hair cut and it looks nice... Very calm and friendly atmosphere
Thank u soo much rozi for coloring my hair
Been going to this salon for almost a year now and never been disappointed with the work they do. I love how friendly all the staff is and how they always making my visit a comfortable and pleasant experience.
Amazing service & relaxed ambience . They have amazing offers and all staff is specially trained. Affordable rates and clean salon 💇♀️
The worst salon Ive ever been at. No respect for customers, and the services are extremely bad and not recommended at all. My nail polish is so ugly and it was damaged before I even left the salon.
I came to chance beauty lounge and I got good service and Rosy treated me very well
Oh please give me a break! The service is terrible terribly terrible and the funny part they take you as a foolish and play the amateurs, at the end results are not professional at all and they charge you extra for horrible servicesNever going back everrrrrr
Janbi did a great job with Brazilian wax and eyebrows threading. Friendly and professional! ♥️
I feel good , with the full body massage by ate Jackie ,thank you so much po❤️❤️❤️🙏
Would have give zero if allowed. they spoilt my wifes face . They did the waxing which left scar near her eyes. Will surely complain to police. Need immediate call back from management
Good services of hair spa with janvi and staff accommodating properly
They work really good, and are super kind! Thanks Sunita for made my nails 🤍
Wonderful salon!! My favorite one yet!! It’s the only place I get my nails and hair done. A gem in Dubai
Hands down, this is the best salon I have ever gone to. The owner was extremely nice and my nails were purrr.
Very bad experience , i visited 1st time and dia was last time , charges are very high comparatively Ms April and sachi dey were not accepting theeir mistake DO NOT GET UR EYEBROWS DONE FROM DEM VERY ARROGANT LADIES JUST MAKING MONEY SRVICE IS VERY POOOR
I went to this store for a deep facial cleansing,The whole process takes 30 minutes,I thought the blackheads on my face were cleaned up, but when I went back, they were all still there, but my face was still dirty, very unprofessional, I don’t recommend this shop,Going to this store will just waste your money and time,you wont get what you need
No experience with blond hair, even I asked before. After when I told I’m not happy with the color they still let me pay the full price and didn’t change anything.
She is the best 🫶🏼❤️number one in dubai ❤️❤️😍😍😍
A very accomodating and friendly staff, thank you Ate Malou for taking care of our hair and will sure keep coming back.
Very good service I’m satisfied and happy with the outcome
Very nice experience.. so comfortable and especially Sunitha ,she was so nice and i got feel at home experience 😊
All employees are amazing
Thank you to Amber for the massage it was perfect.
The prices were high, and the services lacked professionalism. I wouldnt recommend it 🤷🏻♀️
Kudos to April, Liezel, Sunita for the good service. Very accommodating staff. Thank you
Nice decor, service , staff, and reasonable prices!
Thank you Lizl and Sunita for pampering me❤️🥰Very happy with the services❤️
Loved the whole experience + very friendly staff! Would absolutely recommend!
Back massage was awesome! Thank you Liezel)
It’s an amazing placeVery professionalRaisa she’s very good
Very bad service ever
Very bad experience, they don’t know how to behave to customers, worst attitude fromtheir sideNot recommended 👎🏼👎🏼
Janva is the best there👍
Really bad attitude , they don’t have any respect for costumers
Amazing experienceThank you Rayssa 😍
Zero respect for clients, zero attitude, very bed experience
Liezel is accomodating and friendly
Lysail so nice and clever
Thank you jackie you are super professional ❤️❤️❤️❤️❤️❤️❤️❤️❤️
Amazing
Good service
Nice place for beautification.
Very competitive prices and a good service. I recommend the staff.I recommend this salon. Do not hesitate to visit him for beauty of hands or feet, hairstyle, aesthetics.
I love them. Professional full body massage, relaxing - just super. I recommend everyone to pamper themselves. Relieves stress, I feel light after the procedure.
I always come and all the services are good and good, and even the girls are very nice to me ❤️❤️👌
Leizel was very good
😻😻
Thanks Raisa.