I can say it’s nice salon to make few things fine at the same time.Location is very convenient — It was a bit mess with the location tag they have sent to me, but I found it.👍It’s free parking there in the same buildingFriendly stuff, I was waiting maybe few minutes only Until girls and place were ready for me. It’s bright and clean space, also comfortable chairs.Girls are really quick with the service and good with the results. Every step — they were checking if all fine, if the shape is the same as I want and etc.Coffee and water were served ✨Happy with manicure and pedicure, could suggest this place for my friend.I don’t know if they do some designs, as I’ve done just gelish with 1 colour, so if you would like to come, better to check before.
I visited this salon hoping for a better experience after previously receiving subpar service. I am a customer for three years. However, when I politely mentioned my concerns about my last visit, I was shocked to be refused service altogether.Instead of addressing my feedback constructively or trying to make things right, the staff chose to dismiss me as a customer entirely. This response felt unprofessional, disrespectful, and completely out of line for a service-based business.Everyone deserves to be treated with courtesy, especially when providing honest feedback meant to help the business improve. I would caution anyone considering this salon—poor service is one thing, but refusing service for voicing concerns is unacceptable.Does this align with what you’d like to say? Let me know if you’d like adjustments.
I had bad experience here today from AGIRO and NARA.AGIRO, The person who did my nails pressed too hard on my left hand, even after I asked for a gentler touch on my right hand. After drilled my nails, I found many ruined nails on my left hand. I also ended up with blood – one while cutting my skin near my nail and the other while removing cuticles. But AGIRO didn’t say sorry or any words to me. What bothered me more was that there were two spots from my previous nail color still on my nail.When I asked about it, AGIRO said it didnt matter and if she remove it I will feel pain, so not trying to remove it. I was disappointed with the response. It seems the salon likes to put double layers of previous nail polish and new polish together.To make things better, I asked if I could have a different person do my nails and talked to the manager.Nara was the technician in chaged of pedicure. She didnt inquire about my preferred nail shape and length; she proceeded without asking. Even when presenting the gel polish color chart, she placed it upper part while I was getting nail service. It felt like she just wanted to rush through the job. Immediately after finishing, she left without any words.Additionally, they only can do nail a color from the chart. they cannot create new colors by mixing two shades. Furthermore, they seemed unsure about shape between a round and square. I hope they take some classes from basic.I hope my feedback helps them improve their service.
Such a clean and welcoming salon. I have been going there for at least two years. The owner is always there which also adds a sense of quality and that the business is taken care of. You can see it in small details like fresh flowers, tasty tea and treats.
This is hands down the BEST nail salon not just in Dubai, but probably in the world.The ladies are extremely professional, their attention to detail is incredible, and they always go the extra mile to make sure everything is absolutely perfect (cuticules, shape, layers,..).The entire first week the manicure looks as if you have just walked out of the salon, and overall it lasts about twice as long as from other studios.I cannot recommend this place enough. I refuse to go anywhere else.Plus they are very polite and always compliment you on the final result 😊
Amazing professional service to say the least. Had the best nails experience , given my brittle , short uneven nails .. which turned into very classy, nice and red.To top this experience up, they showed a compassionate and human face when I suddenly had a death incident in the family right after having a gel red nail polish .. went back to them. They were all so friendly, not judgmental, and offered options to change the color and didn’t even overcharge me. If you are looking for an amazing, quality service and top technicians this is the place to go to.
Hi there!I used Luxio as an emergency since my nails were disgraceful after a tough day at work… and I must say I was impressed and will definitely be coming back! Lovely salon, clean, peaceful and welcoming! And since a picture is worth a thousand words, here are the before and after photos! Thank you Nadira 🫶🏽
This was was my first time at this salon. I absolutely lived the way they did my nails. My nail technician Sahira was brilliant. In my entire 12 years in Dubai, my nails have never looked this fabulous. The lighting when I took this pic does not do justice but they actually look amazing.
If youre in search of the best nail salon in Dubai, Luxio is the place to go. After trying out many different salons in the city, I can confidently say that Luxio is THE BEST. Their technicians are incredibly talented and pay close attention to detail, ensuring that every nail is perfect. Ive never had such long-lasting mani/pedi before.
With great pleasure I give 5 stars, very clean interior. Gulya and Aida know their work, and they gave me a great manicure and pedicure. Thanks a lot
The service wasn’t good and they cut the skin and just sprayed some sanitizer on it. Very bad experience ever!!
Literally NOBODY can beat these ladies for Russian nails. The owner takes such care in ensuring her business never disappoints. Love her. The service managers are very efficient and helpful. Aside from the skills of the technicians, it’s the little things like phone chargers, and always ensuring they have the latest colours from Luxio that make them the best.
The place is very beautiful, clean with many experienced hands and great products. They accommodate my needs every time. Their work is professional. Cleanness is perfect and they do offer you nice coffee too.
This place is the best nail service you can get in dubai amazing professional staff and receptionists! I’m a loyal client and their service never fails me!
I never thought I had to write this during my last visit I was treated like I was slave in salon, I was told that I can’t do manicure designs the work which was done has also gave me many cuts on my cuticles, never the less the attitude of some of the girls is very rude and now when I have been tryin book for services no one has reverted in a very long time.( I’m talking literally days) I don’t suggest any one to visit this salon as more then service you want to be treated respectfully and I’m almost 8 months pregnant and have been treated with ignorant attitude. If there was less then 1 start I would give that. NEVER EXPECTED THIS.
I am extremely picky and difficult, so I chose to go with one of their top masters and ended up having the best manicure of my life - everything was perfect, professional, quick, and exactly what I asked for. Also, they were very understanding about me having to reschedule my appointment last minute due to some unforeseen circumstances. Definitely a very happy customer - thank you!
I had the worst experience at this salon. As I booked myself for one specific master and when I came to salon they told me I have another nail technician and they just changed it without informing me. this unpleasant old Caucasian lady (owner) didn’t even bothered that this was unacceptable and if they made changes in my booking they should inform me. She said they change technicians as they please. She also claimed I was recording her and she behaved like crazy and very rude. I don’t recommend to go there as YOU WILL NOT HAVE A PROPER SERVICE. Also salon is very small and doesn’t have nice ambiance.
Perfect Russian nails done by Ella. I have very short nail as I like to bite my nail , but she did an amazing job with my short nail. It was also fast, she finished around 1hour.I was hesitated when I see the mixed reviews, but I personally had a good experience.
Excellent service! Only quality products. Manicure was just perfect. Not a single complaint. Begimai was very kind and dedicated.
8 years in Dubai and trying different saloons, but I never had this amazing manicure. They def won me as a customer for life.Asel did an excellent job and she really understood my nails.What I loved more is that everytime she did something she let me know before she do it and advised me the best.
Avoid. They’re only nice to you when you’re able to make it. Try to miss 1 appointment you get calls asking why and where and how? LolUsed to come here for a year and could not make it on 2/3 occasions due to circumstances and cancelled within the time frame given.Wanted to rebook but was told they cannot book for me unless I attend? How is that even possible? The receptionist is ridiculously rude and expect to be blocked off their Instagram page run by the same receptionist haha. It’s a shame because the owner is absolutely lovely. Having read the bad reviews it’s quite evident and a shame that the receptionist is 90% to blame for them all. It’s also a shame you’ve lost a loyal customer of one year. You should look after your customers in the future because Dubai is full of competitive nail salons. Wish the owner could see the issue here.
The attitude of Anasthasia definitely unprofessional. the last 2 times product didn’t dry.. they offered free repeat but it’s still a waste of another 2 hours .. add that they have damaged my thumb nails due to over buffing and refused to take responsibility and fix it.. blocked my number and refused to give appointment.If I had time to waste on this place I would definitely raise to consumer rights.I am glad I found a place to fix the nails they damaged and happy again.Not recommended , not professional, don’t take responsibility for their work, staff have bad attitude and manners so does the manager .
Yesterday i had a refill and pedicure here, this isn’t my first time coming, however i wont be returning after being disrespected to this extent. I had asked for french on my hands and toes, the technician who did my french on my toes kept messing it up, making one thicker one thinner and uneven, I politely asked her if she can make it even and she blamed it on me saying oh your nail shape is different, this isn’t my first time doing french for my feet so i know it can look even. She just kept blaming it on me eventually she told me herself “i cant do french” so i asked her “if it’s difficult for you to do it, can you please ask someone else to do the french”. She slammed her brush on the table and walked away with a huge attitude, i don’t understand its not like i told her something rude or yelled at her, then the receptionist came i complained to her about this, and she told me to speak quietly while i wasn’t screaming i was just explaining it to her over the loud music, she didn’t apologise for their technician disrespecting me. The lady doing my hands saw the whole thing and told me what she did was wrong. And at the end they told me “oh we dont have enough time to do a scrub, theres another client waiting, we’ll deduct the scrub from your total since your time is over” if i pay for a pedicure i would expect a full pedicure, how is my fault that the technician took extremely long to do french. They gave me an inexperienced pedicure technician that couldn’t manage to complete french, gave me the worst attitude, i was disrespected, and they refused to do the scrubbing. Its my first time in Dubai I’ve been approached with a horrible attitude like this from salon staff.
Love this salon! All girls are perfect but my favorites are Gulnara for manicure and Aida for pedicure!
The best Nail Salon in Dubai. They provide the quality I had been seeking for years. Girls are not just nails technicians, they are masters 🫶🏻
After I wrote my feedback below, this salon instead of trying to solve the issue they told me that I am picky and didn’t want me to book again so I would like to say thank you for that because I found a much better and more professional salon where I can really relax with more comfortable & friendly environment and much higher quality in the end these are my nails and I have the right to ask and comment how they should look like:”I would like to share my experience at luxio nail salon, the technician Shaiira who did my manicure didn’t take my comments into consideration regarding the shape I wanted and somehow she was in a hurry maybe because she didn’t try to fix them properly. So I don’t recommend any customer to book with her in the future if you care about your nails”
Cons- machine pedicure doesnt do much to the feet, skin still feels hard the next day, foot scrub wasnt used.- I dont find it right to threaten customers by reminding them if they cancel next time they will deduct money. i dont think such fraud is allowed in UAE if its reported to the police.- Receptionist should be more welcoming and SMILE :)- limited to one colour palette, on their IG page you can find chrome colours etc.Pros- staff ask if customer was satisfied with the services and if there are comments .- quick service and do a well job
Perfection is the only word that can describe the work of the staff.
Usually i come and the ladies doing my nails they are very nice but there is something i should mention the lady on the ReC her name is anastasia really attacking not professional last she got upset that i ask her the question again today i called i request her to give the phone to the other lady on REC because really i dont want to deal with her Her answer was Impossible to talk to the honer even i told her i did not request to talk to the honer honestly its not a good image really she alwaysmaking me feels bad🤬
VERY BAD EXPERIENCE EVER!!!I have been to luxio salon several times my colleague introduced me to this gorgeous salon and i was like wow..the best thing ever. .after a couple of sessions i begun to feel really uncomfortable as the beautician were constantly giggling while speaking in their own language being the african nationality who happens to probably be the one frequently visiting this salon..i decided to let it slip.the last i visited luxio i was told that my toe nails has got disease and therefore they couldnt go ahead with the nail polish..ALAS!!I wasshocked since i havedone my pedicure here several times and i have never heard of this..moving forward after my session i was handed over the credits card machine n toldto pay 650 both for hands n nails..n that was it..no thank you no bye...haaahaa and i was like hi n bye to meself but you wont see me again.i work in hospitality industry and i remember each time recommending this salon to atleast 7 ladies per day.its such a beautiful place but the receptionist is atotal let down n bcoz of that am taking my clients with me elsewhere
Extremely disappointed! I got a full set of extensions for 450My nails chipped from the next day!I shared photos with them and then I came few days later for them to repair they charged me again! And they didn’t inform me, they told me after I finished!!
Unprofessional attitude of staff and receptionist who is the owner .This shop needsSerious looking into their work, caused damage to my nails and I didn’t report it thinking they are professional and will take responsibility and fix it, instead they blocked my number and refused to give app..even the times before the product didn’t dry.They have serious issues that they need to work on, someone must report them, I sure wish I did !
The best gelish/semi permanent manicure I’ve ever had
Hello,am a certified nail technician from kenya and would love to expand my skills,by any chance would you be in need of 1 more?Am a quicker learnerGood with peopleGreat marketingTrained in lashes,brows and now make up.Cured still employed.
WORST SERVICE EVER!!!!!!!!!!!!!!!!!Worst salon I dealt with. I used their services few times and after I said once that glitter fell off from the nails 2nd day, they argued thats not their fault and every next time I requested to book, they said they are fully booked even I didnt specify when I need booking. Friend of mine is booked same day what clearly showed they are intentionally avoiding clients who they made issues to and client asked for it to be repaired.
My one and only place in town to get my nails done! Super professional and these ladies do an absolute incredible job! Would not change it for the world. Thanks ♡
They are amazing ! Super professional. Super polite. Very caring and discreet too.. I would not use any other service in Dubai. Highly recommend them.Thanks to the owner and her staff.So happy .Mila
The best and cleanest nail salon in Dubai! Gulnara was very kind and gentle with my nails after my cuticles got botched at another salon, she did an amazing job!
One of the best beauty salon in Dubai . Always perfect result! Amazing team ! Highly recommended !!
The place is clean, the stuff are friendly and my nails still look perfect,, wait for updates in 2 weeks... 😁Here the update,, after 15 days nails are still in very good condition, Im still enjoying having beautiful nails,, thanks Vika!!!
Very high quality pedicure and manicure, wonderful interior decor, the owners treat both clients and their employees with warmth. I recommend to visit such wonderful salon.
Rude staff. Very bad service. Dint do the job I wanted. Charged for removal without informing before
I found this place by coincidence and I’m glad I did. The best nail salon I’ve ever been at, I would recommend 100%
Ive been to luxio several times but the receptionist got mad when i had to reschedule due to an illness and block my number!Very rude staff and even worse service.
All good
One of the recommended nail spa in Dubai
Best Nail Salon in DubaiThe technician ladies are very friendly and professional I just LOVE the place and the manager very friendly as well and helpful
Great place! Professional services with high standards. My appointment went very nice and quick. Definitely coming again.
Nice ambiance, very professional personnel, special thank to Vika she is doing excellent job each time I visit salon 🤗
Super hygienic. Well trained staff. Clean and inviting. Definitely recommend !
Best salon Ive been to. Amazing staff and service.
Worst customer service ever. Rude receptionist and the specialists do not understand or speak English!
The best nail salon in Dubai
Great Experience..Great Staff...Recommended Place
The best nail salon in Dubai and not only;)
Favorite nails salon in Dubai
Top !!! Very professional!!!
I was fully satisfied with their service and their kind staff
The best nail salon in the Middle East.
Very Good Services, for Your Wife. Excellent Hospitality
Amazing service, the best salon in Dubai🤗
Got fungus after pedicure at this salon.
Very good nail salon
Good 😊
Complete failure to listen to instructions
Excellent
Best of the best salon
Far to be the best !
Perfect team!
Fabulous!!
Professional..
Amazing stylist, thank you.
Good afternoon There was an incident with my manicure on vacation! And the mood immediately goes to zero! But he who seeks will always find! And I found it. I found this salon working on Luxio! I easily and simply booked a place and woo-a-la! Me with a new amazing coating! The palette is amazing!!! It’s very difficult to choose, because you want everything at once!!! Many thanks to Masha! Nail to nail! Very neat and high quality!!! Girls, I recommend it to everyone!
I liked this place, they do manicures quickly and neatly.The only thing that confused me was the rags on the bushes and the mops, as it’s not aesthetically pleasing for a beauty salon.The staff is nice.Thank you 🌷
Ive been going to this salon for a long time, it was my favorite and I recommended it to everyone. But recently the administrator, a blonde Russian girl from Kazakhstan, behaved incorrectly, I would even say inappropriately. Lets start with the fact that she could have mixed up the day of the recording, and as a result, without apologizing, she does not write - “will you come?” But the day turns out to be different and, accordingly, I cannot come. In response, I hear that I am to blame, there is no solution to the problems. Another day I simply forgot about the recording because I was late at work. She calls and asks when I will arrive. I apologized several times, because I know that it’s the money they lose if the client doesn’t come, I was really ashamed 🙈 and I’m a very responsible person. Do you know what the admins reaction was? After listening to my 300 apologies, she simply hung up. As I understand it, she was upset - but I’m not a random client, I brought my entire team to them and was a kind of advertisement, recommending only them. She just hung up and won’t answer anything even for the sake of decency. I myself work in the reservations department, this is the first time I’ve seen someone hang up the phone so rudely without saying a word. And there are quite a few such stories, half of my colleagues no longer go to the salon only because of her, her incompetent attitude towards clients who pay a lot of money for extensions, manicures and pedicures. I would write a comment on Instagram, but the admin girl runs Instagram and it’s unlikely that the salon owners will see it. Respect to the masters - if it weren’t for them, I think the salon would have closed long ago with such boorish behavior from the Administrator.I went to this salon for a long time, it was my favorite and I recommended it to everyone. But recently the administrator, a Russian blonde girl from Kazakhstan, behaved incorrectly, I would even say inadequately. Lets start with the fact that she could mix up the recording day, in the end, without apologizing, she does not write - “will you come?” And the day turns out to be different and, accordingly, I cannot come. In response, I hear that I am to blame, no solution to problems. On another day, I just forgot about the recording because I was late at work. She calls and asks when I will arrive. I apologized several times, because I know that this is the money that they lose if the client does not come, I was really ashamed 🙈 and I am a very responsible person. Do you know what the admins reaction was? She listened to my 300 apologies and just hung up. As I understand it, she was upset - but Im not a random client, I brought my whole team to them and was a kind of advertisement, recommending only them. She just hung up, she wont answer even for decadences sake. I myself work in the reservations department, this is the first time Ive seen such a rude to hang up without saying a word. And there are many such stories, half of my colleagues no longer go to the salon just because of her, her incompetent attitude towards clients who pay a lot of money for extensions, manicures and pedicures. I would write a comment on Instagram, but the Admin girl leads an Instagram and it is unlikely that the owners of the salon will see this. Respect to the masters - if not for them, I think the salon would have closed long ago with such a boorish behavior of the master
I had an appointment at a certain time, namely at 14:00, for a manicure and pedicure, I arrived 10 minutes early, I always try to arrive earlier, because I respect both my own and other people’s time, and if I’m suddenly late, I’ll definitely let you know and I apologize for that.in my case, when my time came, namely 14:05, a woman comes up and says that one girl needs to finish the previous work, and she let the second one go to eat, without excuses, etc., as in the order of things. As if I was not a client, but someone who works for her, she was also offended 😂 when I replied that it was not nice and respectful, and I wouldn’t wait more than 5 minutes, to which she asked the master who should was about to give me a manicure, how much time was left for her, the master answered. that about 10 minutes, and then this offended woman answered “you can go,” and with such pathos in her voice it was said, and as if I was asking her permission, I drew conclusions and decided to leave an honest review. I understand that different things happen, but no one has yet canceled the culture of communication; it was possible to apologize and ask to wait, but perhaps she had not heard of such a thing.
The best nail salon in Dubai with the Best team, starting with the administrator and ending with manicure specialists. They always do their job 100,000,000%. I recommend it to everyone who wants to get a good manicure.👍🏻
Disgusting administrator! When I visited them for the first time, they painted my nails with a very thick layer, they turned out like bubble nails. Also, master Anastasia could not cover her nails properly, so she freaked out and screamed at her colleagues. In general, the atmosphere is not pleasant. But still, I decided to come again and this time the admin signed me up for some incomprehensible time, although they agreed on something completely different and when I arrived to them, she also started yelling at me! Think for yourself
Good afternoon, girls!It was my first time at the salon.I am a worker in the beauty industry; cleanliness, professionalism and of course the atmosphere are important to me. I can say that my needs were met 100%. Masters from Ukraine are excellent. I recommend Oksana.
Thanks to everyone who works in the salon! Nice atmosphere, clean and tidy!! Special thanks to Victoria for the manicure and Tatyana for the pedicure! They do it very high quality, beautifully, neatly, and they also joke))) This is not the first time I’ve done it here and I’ll definitely continue to do it in this salon!)
The best salon in Dubai, with the best administrators. The owner is the kindest person I have ever metI recommend ⭐️
The best manicure salon, I recommend it 👍🏻
All services are provided well, very attentive and friendly, prices, like everywhere else in Dubai, are very expensive)