Nadege, Bella and Trisha really made me feel special. The experience was great. Many options of colors and styles to choose from and they even let me order my food and eat there because I was hungry. Lovely staff and just the right pampering and love you need :)Thank you!
I recently visited Nail Atelier Salon and had an amazing experience! Govher did an exceptional job with my gel hands refill. She was meticulous, ensuring every nail looked perfect, and the result was flawless and long-lasting.Frang worked on my overlay for my feet and I couldnt be happier. The attention to detail and the beautiful finish exceeded my expectations.Nadege, the receptionist, was incredibly welcoming and made the entire visit enjoyable from start to finish. Her friendly demeanor and professionalism set the tone for a great experience.Highly recommend Nail atelier Salon for their outstanding service and talented staff!
My favourite nail salon in Dubai, fair prices , super clean, well trained nail experts and great customer service overall. Been going there since it opened and no place compares. Range of colours to choose from , my nail tech Trisha always caters to my nail designs. Love this salon 🩷
I went to the salon few times since August, I knew a salon from Google Search, it was good in the beginning until recently my 2 nails were broken after 1 week of extension (new not refill), an African lady who is a reception always argue with me, she said “you didn’t book today we’re fully booked, you need to wait 2 hours” both of receptions spoke not nice to me (disrespectful, when they want money from me they spoke nicely and ending with “madam”), now no madam and treated as Im a bad customer. The problem is from your salon, technician, product not me so don’t blame client ! I paid money not your employees so please teach them manners !! and Im busy with works, it such a waste of time to go to salon often to fix 1-2 nails ! If the owner see my message please reply, thank you
I visited the Nail Atelier Salon in Lamar Mall on Feb 14,2021. They did a horrible, not professional gel refill. After i came home , 3 nails broke in the next 2 hours!!! She didnt use a proper primer , she didnt even clean under the nails from my old growth. After i called salon they refused to refund, they said they dont do refund. I asked them to send a technician to fix if i dont have any other choice, they said there us a minimum of AED 500 and a charge for home service!!! I need to pay for them to come and fix what they could not do!!! The only thing they suggested was for me to go over to them again so that they can fix my nails, which I didn’t want to do as i already saw they quality and second i have a 1 year old daughter and i cant leave her alone at home. They even went so far as to suggest me to bring my 1 year old daughter with me to the salon ( in this COVID time) to sit on my lap while they do the nails. The management of the salon doesn’t care about the customers, they dont have manners and they dont care about the customers. If you want your money to be ripped off like mine, welcome to Nails Atelier Dubai.
My favourite nail salon now!!! Mei is so nice and has incredible attention to detail. I find it very hard to trust new nail salons as I am a control freak but I highly recommend this place to everyone.
Its my second time going to this Salon in both branches the staff are professional and knowing ehat theyre doing. They do vood promotions constantly and the quality they provide is very worth the money. the lady called Twin in Lamar Mall branch did my nails as below, I loved how she was doing every step. Very recommended
Ive been going to Nail Atelier for the past 2 years (both locations) and I absolutely love the service and hospitality I receive every time I visit.Georgi and Wynne are great hosts. Pedicures done by Nana and Lavina and they great. Trisha is one of their best nail art technicians!
Best salon Ive been to in Dubai. The staff are super friendly and welcoming, from the entrance all the way to the owner. Ive never had my nails look this good, the professionalism is impressive. Thank you for the amazing service, I simply cant wait to come back!!!!!
Bad quality... Before they used to be amazing but they changed the brand few months ago. And now it’s a disaster. after one day 2 nails broke, i went to the salon to fix it, the day after another one. If you don’t want to loose your money, don’t go there. SorryI used to come for Daisy (she’s the best).
I have been a loyal client for 4 years. The service of the ladies is amazing and they are all very polite. However the management is extremely not flexible in anything. This is not how a business that offers service should be run with clients. Every time my nails smudge I blame myself and never go back. The fan causes bubbles so when I asked for a fast dry product to be applied they asked for an extra 10 dhs. So I agreed. Then turns out its 10 for 2 sprays on hands and another 10dhs for 2 sprays on feet. The whole bottle costs 38dhs. This is not acceptable and I will never go there again!
I already visited this salon twice for Gelish Mani-Pedi, and I highly recommend this place to others. They have a huge collection of colors, and their gelish stays chip free. The manager of this salon is really sweet, and gives positive energy to the clients.
I had a great experience in Nail Atelier. Theyre the most welcoming and friendly salon Ive ever been to. Kudos to everyone!
I had a great experience in this Salon. My nails look cute and the staffs are really professional. The receptionist is very welcoming and they make me feel at home. Will surely be back again 🙂
Thanks to my friends for recommending this salon! I had a one of a kind experience and an exceptional service with them. Special thanks to the lady in the reception whos very kind and accommodating! Ill be back in the week end!
Love it! Nail atelier salon lamar mall. Everything is perfection, professional staff with superb skills. Its been weeks and theyre still on! High quality products, Totally recommend!!! Ill stop here and let my nails do the talking. 💋
Highly recommend Nail Atelier, Safa Branch. I have been going there for 5 years now and their service and staff are excellent.Aanu and Trisha are great therapists, lovely salon and very pleasant staff.💛
Had an excellent manicure and pedicure here. The salon is clean, spacious and wonderfully decorated. The staff were all so friendly and welcoming, thank you Merle and Phong for your professional and beautiful work.
I always got amazed every time i visited Nail Atelier Salon.Excellent service, great staffs and relaxing place to spend my “me time”...Thank you Ladies!
Wonderful staff & an amazing customer service. Trisha, Frang, and Ann were very gentle & on point. Thank you!
If I got to put below 1 star, it would be for that place!!!I called them to ask for the charges and when I went there, they told me I need to pay additional fees which was 3 times more…. I agreed and then the receptionist told me that they need to add even more!!! They have blocked my comments on their instagram for people not to know how they are dealing with their clients and how they are misleading Them!!!!Below zero rate is for them and I do not recommend anyone to waste their time and try to visit them!!!
My go to place for nails love the service and all the girls there are lovely!
Best place to get your nails done! I have tried all the famous salons for acrylic refills, no other salon makes my extensions last for 30 days like Nail Atelier. I have been going there for the past 4 years & will continue going there!Thank you Nail Atelier Salon team
Love this salon, great service and my nails are always great! I visit both branches frequently. Thank you ladies 😘
Very dissatisfied. I never come again.1. I paid much more than booked. My friend pays in your other location in JVC for exact the same service less. I asked her again. And it was the same service for less price.2. It took much longer than communicated. Please. What takes 2,5 hours ?3. the Gel nails started to peel off after one week.
Great service by Frang, very delicate and detailed. Many thanks to Nadege for her attentiveness. Thank you!
I went to the salon today to get my nails done. I really liked it, the service is very good, and the girl caught me attractive. Feruza did my manicure very carefully. Thank you very much and I am grateful for such good service and prosperity to you
I’ve always had good experiences at nail atelier! They take a lot of care, effort and are always gentle with your skin and nails. I normally get my eyebrows done here and a mani pedi and it’s very reasonable and well worth the time! I definitely recommend this place for all your beauty needs :)
Service in the past was outstanding and it was my favorite salon but it has become worse, we even paid full amount and asked for a refund after seeing the way that they cleaned with the pedicure, they filed the dead skin on the bottom of the feet for like 10 seconds and felt that the staff was very lazy to do the cleaning properly, didnt remove the dead skin, Schedules are not precise as well ! Very upset with the way the salons services have shifted from 5 stars to one star !
I have done my nails and waxing with Nail Atelier for the past year now and have always loved their service; staff are always courteous and accommodating to my schedule. Special commendation to Trisha who always takes care of my nails :)
Gorgeous salon with extremely attentive staff. I was positively impressed by how polite everyone is and how well trained they are. Excellent customer service and great technicians. After lockdown I was looking for a mail salon as my usual did not survive. I walked in by chance and never left. Thank you guys! Love my beautiful nails!
Very professional team, the beauty salon is just amazing I loved the manicure gelish offered highly recommended!
Best nail salon ever!!! Nice and professional staffs, from receptionist to nail salon expert. Highly recommended.
Unprofessional, i gave this place so many chances, even in different branches. They damaged my nails when removing the gel nailpolish i had on to the point it became too sensitive that i couldn’t even touch them. Second time awhile later i went for a manicure and pedicure, they barely cleaned my nails, they applied no base or top coat and their nailpolish started to form bubbles and peel of the next day. Also they expect you to pay for their terrible service before even having a seat!
After a such a feedback, Kindly do not promise customers you are not able to deliver on what we want and waste our times. I simply asked if you have a professional nail polish art and you have assured me you do. Once i arrived to your location and have given my number and name (so you clearly do have my information in your system). i was shocked that the receptionist was insisting that their will be change of design and shape not like jell which i made it very clear from the beginning on i want nail polish art and not jell and again i was assured will be delivered. However, at the end the nail artiest was not able to do simple leaf with nail polish, it was such a disappointment and frustrating!!!!And now you are telling me that you do not have my number registered, without checking or calling on what went wrong. Well you have killed the idea to visit your place again and I thank you for that!.
I came to visit this salon to treat myself. The girls were very friendly and chatty, that made me feel relaxed and comfortable. But suddenly, they started to talk in their own language that made me felt irritated that time. Im sorry to say this but it was so rude for me. Services are quite expensive but have good quality of nail polish. Thanks to Orly Gel Nail Polish!
The service is just a disappointment! If you want to waste your time and money welcome to Nail Atelier. Gelish manicure i did hardly lasted 1 week. It got chipped and cracked. New technicians, who have done the work need more training for sure. But they blamed my oily nails lol. First time in my life I had such an experience. Apparently they dont care about their clients.
This was the longest and most unprofessional manicure in my life, 2 hours and 20 minutes for thick nails, on one I even have hair stuck on surface. I completely understand why they charge service in advance. Its because you have unprofessional staff who dont know to do their job. Only like that you can avoid customs not paying for disaster work.NEVER AGAIN!
I visited this nail salon in Lamar Mall and my nails were ruined for its my first time to try this gel polish, When I called for an appointment, I asked the receptionist there if I can book for classic manicure and pedicure, but she kept on suggesting to me to booked for that orly gel polish for it stays longer than 2 weeks, but only after 3 to 4 days it started chipping, and my normal nail color becomes yellowish. The receptionist who booked my appointment said that this nail polish is good and it will not make any allergic reaction. I was disappointed for it was expensive and only for 4 days its gone.
Great work and loved the selection of colors !! To many to pick from
I LOVE this salon so much and I came to know about them from their Groupon offer.Their quality way of work is excellent, they pay attention to details and have a variety options of nail polish colors from Orly! Love the interior design though! So classy and chic!I find it beyond silly to pay when they offer you a drink! Even a glass of water is not free! Plus, the rate they charge for gelish meni and pedi is too expensive. I wish they could post their Groupon vouchers soon because I’d love to have my nails get done by them again!
I visited the salon last week and I loved it, the staff are so professional and the place has high hygiene standards. Good quality polish brands and a lot of services. Definitely 5 stars.
I am the one who wrote a review earlier about the eye lash extension service. After I have left my review and I received one reply from the owner and I would like to add a few more words because I left my review earlier because I was upset about the unprofessional technician and their customer service, NOT harming their business.If the owner thinks there is no issue from their technician or service, its ok with me. But please dont think that I wrote my review because I am trying to harm your business. This is just my simple experience at your salon who was not happy, nothing more or less.Basically, the owner replied that I was trying to harm their business because I have written such a dramatical review. But why would I harm your business? What would I get from that? What for?To be really really honest (without dramatical review), I was upset because the technician was unprofessional (this is my personal review) in terms of techniques putting lashes and dealing with customers (or just me). She pulled and poked my eyelids while she was separating lashes. Also, my eyelids were hurting after the service because she was rubbing my eyelid to remove black glues on my lids all over. Also, the situation could have been handled with a polite and professional response from your receptionist or manager.Back to the comment from the owner, the owner left a comment that she checked my lashes from the photo and my lashes are voluminous and fine. Sorry to say that but personally, I didnt like the design and I never asked for the voluminous. I asked her for natural design. But if you said voluminous is natural design, I have nothing to say or argue about. Everyone has a different taste of preferred lash design.All I wanted was to share my experience. I didn’t ask for a refund or apology from you. I can also clearly say that I have NEITHER INTEREST NOR WILLINGNESS TO HARM your business by writing my review and I dont think my review would affect any of your business anyway. I just wanted to share my experience from the salon and I believe that all customers have a right to share their reviews whether they liked it or not.Nevertheless, I am glad that you have more than 50 customers weekly who are happy about your eyelash service and maybe I am the only one out of those 50 who was not happy. I believe this is the place where I can share my experience about your salon whether its good or bad. I hope the owner does not misunderstand my point of review.
Georgi and the team are very friendly and professional. There are a wide range of colours to select for manicures and pedicures.If you bring photos, the team can recreate the style or adapt it depending on your needs which is great.
Had a great time! The staff were so friendly and fast. Great quality work. Very clean. The salon is pleasant and relaxing. I will be visiting soon.
I am a regular for this salon for more than a year reason why.. 1. good promotion 2. skillful technicians (gel nail easily last more than 3-weeks) 3. use high quality brand products (Orly, OPI..) 4. clean and comfortable chair 5. friendly staff! thank you for maintaining high quality services even during the difficult time!
They are very cheap, they don’t treat well customers. I used to go to this place but the service is going from bad to worst. I went for gel mani and classic pedi, they couldn’t find matching color to my gel mani so they asked me to pay more to have gel in my feet 🙈 i refused and when I said to the receptionist that it is their fault and I shouldn’t pay the extra, that I wasn’t happy and she will lose a client and I will write a review about what happened, she told me you are threatening us to get free service 😱 As far as I know I paid before starting the service and It was not free. I was willing to pay the extra 45aed as I couldn’t go with un matching color but when I saw the attitude I went for neutral color and left. They really do not care about customer service and satisfaction regards
One of the best mani-pedi’s that I’ve had! The salon has a very nice ambiance, the staff are welcoming and friendly and the service and quality is brilliant. Large variety of colours to select from. Small feedback for improvement - they offer tea/coffee for AED 5 which isn’t much at all, I would recommend to absorb this cost and offer it complimentary as it would add a nice touch to the overall experience. That being said, I would return again and again! Rachel was excellent.
I love the staff n their services always ❤️
For my nail care, i only choose Nail Atelier. Relaxing place, very good service, variety of pretty nail colors, nail art. I had my very first fiber extension at their Lamar branch and it was really excellent and long lasting. Good job Ladies 😘
Ive been getting eyelash extensions in Dubai for the past 15 years and this is hands down the worst place I have ever been to. Its honestly shocking to see that there are positive reviews about the eyelash extension service at this salon because I still shudder at the thought of my nightmarish experience. (I believe there are two technicians.)Ive taken the time to explain my experience in detail, not because I want something from the salon, but solely because I do not want any other victim to go through the same nightmare.1. An untrained person dubbed as a technician- The technician poked my eyes countless number of times, although my discomfort was communicated clearly. It took more than 2 hours (2 hours 20 mins)!!!- She put the lashes over the face which resulted in getting glue all over the eye area, so additional 10 to 15 minutes were required to remove the glue with oil.- No surprise here, but because she lacked experience, the lady obviously did not design eyelashes that suited by face or eyes. I came out looking like a drag queen. The lashes were ridiculously long, although prior to the start of the service I was informed this was the shortest length and would be suitable for my eyes. Eventually, I came home and trimmed my eyelashes by myself.- Her English level was also so poor that my frustration did not get conveyed to her.- I attached a photo of my eyelashes falling after a week time passed. This is shocking for me that some of eyelashes are sticking together.2. Overall horrible customer service- As soon as I saw the outcome, I wanted the lashes to be removed. However, since I could not trust the same salon to do even the simplest task and the fact that I already spent almost 2.5 hours of my day. I was super angry that I didnt even ask for a refund but asked to them to remove the lashes but the first thing the reception said they cannot refund. (Oh come on!! I DIDNT ASK!!!) This made me feel the worst! It was a very stupid mistake on my part, but I paid in advance for the service since the receptionist asked to. (because I also took the mani pedi package, but still!!)- The receptionist took before and after photos of my eyelashes without consent. She just took it and i asked why you took a photo of my lashes and she said this is just for their record. (WHAT FOR???)- There was no sincere apology or any gesture of rectifying the situation / outcome of the eyelash extensions. The receptionist simply said she will check with the management.Ladies, please check the technician before you get your eyelash extension service.
Great nail salon 💅🏼 located at Lamar Mall that’s close to home with easy parking and an excellent personal service for nail extensions, manicures and pedicures. Professional and keen to ensure excellent customer service. If you fancy a coffee there’s lots of places to choose at this exclusive mall after your treatment! Highly recommend and will be back soon!
I feel so sad to write this review because they were my preferred salon and I was loyal to them for a year but their choice of music gives me a headache (I know it sounds silly but I actually hate going there because of it and I leave feeling very moody for some reason) and the way the gel mani/pedi is done is very poor. The polish is clumpy and I can peel it off easily; it lasts for two weeks max so you’d better be off with a normal mani pedi than waste money on gel. I was never happy with the way my nails looked but I let it be as I thought this is as good as it gets. When I decided to give another salon a try is when I realized that my nails are actually supposed to look the way the new salon did them and not how Atelier does them :(Reading the reviews after posting my initial review I’m so surprised. I only go to Atelier now to do 1 specific service as the service at the new salon I go to is on hold as they’re looking for a new technician, but after reading the reviews and the response to the reviews I am shocked and very disappointed to say the least. I might get a nasty response too (I really hope I don’t) but I can’t support a business like that even though I like the way they do the only service I go to them for.
The girls were amazing. They did a great job cleaning. However, 3 layers of the gel was needed. Only two were applied, and a half hour after we left we started seeing transparency and the shadow of our nails while out in the sun. Also, use a Groupon!
Did « russian » French gelish mani pedi for the first time in my life! I use to do classic polish only , it took almost 2 hours!! And my nail got damaged 3 days after , very poor gel quality with injustified price won’t come back
I did my acrylic nail extensions before heading to a vacation and was very much excited about it. The work was good and finishing was amazing but to my disaster the nail started falling out right from 4th day of the process and it was very disappointing. On contacting the salon there was no response to my complaint. This is very unprofessional amd i dont recommend this salon at all. Complete waste of money!!!
I love this salon so much. Staffs are amaaaaaaazing! they treat kids and adults with high standard service. My daughters are very happy with their nails. They love the flowers on the walls by the way.
My favorite place for a manicure and pedicure. A very friendly team and highly professional. The quality of the nail polish they use is top notch and the salon is beautiful. Definitely recommended!
The most relaxing and elegant salon Ive ever been. My nails are fabulous everytime and the staffs are very professionals and sweet. I will definitely recommend them to my colleagues :)
2hrs for a basic dip powder manicure. Manicurist kept smudging the polish by touching them to see if they were dry, then having to clean/restart - this happened three times. The final result still had her fingerprint on them. Then 2 nails fell right off within 3 days.
Love this place! I get gel flexible base done bi weekly as well as a pedicure. Nazgûl is amazing at nails, she’s my go to person :)
Beautiful place and super friendly staff! I enjoyed my classic mani and pedi, and i got the breathable nail polish. They have a great selection of colors and a very calming, friendly environment. Will definitely come here again!
My sister and I really loved this nail salon. We bought packages for 5 visits often, and were about to buy another one even though the price went up 50% however I have one session left on my last package - and due to the holidays I won’t be in the country before it expired - and they refused to speak to me!So now I have to get a mani/pedi even though I was just there less than two weeks ago.It doesn’t make sense to force me to use a session before I need to, and lose out on 1800 aed for 2 more packages!! Such a shame because we drove out of our way to come to this salon.
Never before in my life saw an establishment punishing customers for their staff’s mistake. The receptionist who received our call, forgot to book the appointment and gave us wrong information about the packages. When confronted, staff chose to be rude and unprofessional instead of making up for their mistake. Even after we shared the proof of the call which they refused that they have received, management choose to ignore the mistake their staff made and put the blame on the customer. Customer care non existent!Addition after other party`s comment:As a customer:- We called and booked 9 day prior from the date we wanted to visit your salon.- Mentioned what coupons we had. Classic mani-pedi.- My friend asked on the phone if she (only her not me) can have gelish nail polish on her hands(only hands not feet) instead of having a pedicure. The receptionist told us that it is not possible to switch pedi to gelish nail polish, but she can have gelish on her hands as an addition to our current package by paying only 20 aed extra. We accepted.- We arrived your salon earlier than our appointment time.Is there any problem up to this point? We did everything a decent customer would do to avoid any problems.After our arrival to your salon:- Receptionist wasn`t able to find the appointment in your system.- We couldn`t show you the call record at that time as the call was made from our office phone (see the photo attached)- Our only additional request was changing the nail polish for my friend`s hands to gelish and we only requested it because it was offered us on the phone. (of course paying the extra 20aed requested)- Staff strictly declined our request claiming that offer was over.- The person we have spoken on the phone knew what date we wanted the appointment so if that offer was not valid at that time she shouldn`t have offered it at the first place.Plus:- Your staff accused us not taking an appointment even though we did and then when we insisted that we did, they claimed that we called the wrong branch. The lady on the cashier had a chat with someone over whatsapp and flashed us her screen for a single second as the proof of our appointment on the wrong branch. My friend immediately called the branch and they confirmed that there was no appointment there.Only after this point we understood that your staff was intentionally trying to deceive us and the manager, just to avoid taking the responsibility of the mistake that was done.Up to this point a sincere apology or a small gesture would have solved the problem.And I accept that after this point for maybe for 20 - 30 seconds my voice was increased while I was trying to explain the manager what was going on. It was a heat of the moment thing, but it was never shouting and never involved any kind of insult.And immediately after I noticed, I apologized to all of them. If they have a piece of decency left inside, they would confirm that too.Unlike your team, if I do something wrong I try to correct it immediately.As a result, we paid for a service, we booked the service as we supposed to do. Your staff gave us wrong information, they forgot to make the booking, they refused to take responsibility, they mistreated us when we were under your roof and when we tried to explain our point of view, we were ignored by your management. And in the end we havent received the service we have paid for.I don`t see anything unethical about giving your salon a review you well deserve.And and I sincerely hope that this would be an eye opener for your management team. Those people need a good training on how to treat customers.
As a regular customer at the Nail Atelier salon in JVC, it’s only recently that me and a couple of my good friends discovered the Lamar Mall branch.I have to tell you, as much as I love the JVC branch, I’m upset, I feel dissed and my entire evening has been ruined by the inconsiderate, impolite and crude attitude of the management staff at this branch. Bad management, bad attitude and poor customer service - from appointment to arrival - doesnt work for spa brands aiming to leave people with a good feeling.
Wonderful facial done by Aanu! Really nice
I had tried their services in both of their branches in JVC and Lamar bldg , it was a great experience thay they really did an amazing job.The ambiance of the place was so nice its very relaxing , their staff was so very friendly too. Lots of colors of their polish and I really loved their Gel FX Polish that it last more than 3 weeks . I highly recommended this salon . I will come again 😍😍😍#5star#bestsalon#loveit#😍😍😍😍
The nail work was average and color options are very limited, but they provided speedy service.
The saloon is very nice and clean and the ladyes are very friendly. I had eylashes extension and was very good . I have almost 3 weeks and still my lashes looking very well. For sure i will try other services as well
I think it is the best salon in Dubai. Very clean and professional staff. Every service i tried was just perfect (Gel manicure, & pedicure, eye lash lifting). I cannot think to go to another salon. Great service!
I do not recommend the eyelash extensions at all, as I finished I noticed that it looked so obvious that I had eyelash extension as the lady stuck the eyelash too far from the roots of the natural lashes so the extension was so visible, then she fixed it but a few hours later the eyelash extensions started to be so painful whenever I close my eyes. And the lashes started to fall the second day. When I called the salon to complain, jenny the lady at the reception was so rude and wanted me to pay to remove the painful eyelash extensions. I would NOT recommend at all.
I had bad experience today there with unprofessional and not very skilled employees. In the middle of my nails, some young influencer walked in and the girl who was doing my nails left it in the middle and rushed to do this influencers nails and the other not very skilled girl who was doing my nails ruined it completely. I had to go back twice to get it fixed and my nails still look Awful!!!
The worst experience ever, my nails are disgusting and very ugly. They’re very expensive and they don’t even do a good job. Customer service is the worst and they’re every rude with the customer. They make fun of customers in front of their faces. And they did not even refund my money even though their service was incomplete and an absolute disaster. NEVER AGAIN IN MY LIFE !!
Great service, great atmosphere ! So much more than just a nail salon, great massage services too. The massage room is extremely clean, relaxing and has very professional staffs. Will never go anywhere else, Kuddos to the owner of this Salon 😍
The best most efficient staff for Russian manicure (dry manicure).I wouldn’t recommend a single particular staff because they are all amazing!
Amazing saloon , nice and clean, Beauticians are highly qualified and precise, happy and lovely.I got pedi and mani with Merle and Rechel and Ella.And eye lashes lifting with Merle in a room with a Sistina chapel’s ceiling I felt in Italy and I slept over 20 minutes. The result was over my expectationsI recommend music of the singer Mina to the owner of this gorgeous place. Love it
Waste of time,.... I took appointment and after I arrived they informed that I have to pay before starting the service.... They make me scared with that, they didnt even start. And why its not informed by phone, I obviously didnt proceed and unable to book other Salon because all was busy and already late. Very unprofessional attitude and not respecting the clients time...
Very lovely and professional staffs, I like this salon so much the quality the outcome of my nails are perfect!! Im sure I will visit this salon again with my friends!!
It’s one of my best salons since a year. I go almost every week to pamper myself with their services. The team knows well how to take care of their guests.
The best salon in DUBAI. High Quality products and staffs are very friendly and professional. Place is relaxing and always smells good. Now my nails are LIT! My friends are jealous. HAHA
Had my nails done here today and I love them! They turned out beautiful. I will visit here again. 😊
Im very much thankful for this nail atelier (salon) bec.its very satisfying pampering my nails...and all the staff so accommodating... I feel like Im princess...very good...keep up the good work 👏👏👏
Beware ❗❗❗before stepping out from salon.I had done my eyelash extension on 19th March, finished at 5.45 pm. As per my appointment taken on 18th March I wanted to do 3d volume eyelash extension to make it more prominent for my stage show event.By the time eyelash extension was done I was so tired it took almost more thn 2 hrs. When I was leaving I was asked by technician tht did u like it I said to her I cant tell u now tomorrow I have proffesional shoot I can only let u knw tht time how its capturing in proffesonal camera as in mobile picture we cant make out properly.Next day morning when I had my video shoot there are gap visible in eyelash and it doesnt look prominent at all tht in camera. And when I m closing my eyes its sticking sometime. After checking picture i gave call in morning 10.57 am (which is hardly 16 hrs of my service) at saloon tht there is problem with lashes as its showing gap in between. Lady who answered called saying y did u leave if u were not happy with service. we cant do anything once u step out from saloon.. Alas to say, worst answer being customer u could hear.She said she will check with technician and call me back and call didnt come even on 21st thn I had given call to JVC branch by thinking tht may be thats main branch and customer service would be sitting there to hear it out and inform the Lamar staff to make my eyelash correction as i wanted prominent to capture in camera. They said we escalated and we will call u back.Today is 22nd I again gave a call its almost 3 days I havent heard anything from you. One more surprise manager is off for 2 days only by Sunday I can talk to her which is 24th.. And I m flying on 25th for my show.I meant really for one correction of eyelash these many days you take to respond. I was supposed to come for nail extension I had cancelled that appointment by hearing the response of it.. We understand humon error but Worst customer care service ..
Absolutely love this salon, great staff and services. My nails lasted over 3 weeks, I highly reccomend this place and will be back for sure!
Very nice and clean salon, i did lash extensions, absolutely beautiful and gorgeous, recommend!!!!! ⭐️⭐️⭐️⭐️
A total dissapointment! Very unprofessional from the moment you step in. The staff of Lamar branch is rude and unprofessional. The management is even worse.They lied to their customers and then blamed them. They don’t care their brand value and their horrible attitude ruined all my and my friend’s plans. I will never go again!!!
Professionals, they have been my nail saloon for the past six month since I moved to Dubai and I just love them. The colors they have and how they take care of u is just amazing.
I love the new look of the salon! Everything is new and very elegant so spacious and stylish also I love the service
I used to be a regular there and just came back from abroad and went there yesterday for Pedicure and foot spa and it was really a bad experience and when i tried to speak to one of the employees at the reception and show her how bad the work is done she answered oh you should book another service!!!!!!!! what an attitude...really disappointed i loved that place but never again.
Professional and lovely staff, i am always questioned where i have done my nails, i cant find better place but Nail Atelier Salon (La Mer) I am happy loyal customer 💅👌🍓☺️
Best saloon ever!! Great service on lashes, eyebrow tints and nail .. I loved it!!! Very creative on art can’t wait to try them on my next visit 😁
Such a lovely place, Ive had a facial and Mani pedi. Brilliant service. The one thing that will make it 5 stars would be to please change the horrid repetitive music- it makes me sad- I feel bad for the staff that have to listen to it over and over again.
I was just at the saloon and i got the worst nails and worst customer service ever! The receptionist was coping my tone and being sarcastic. The nails were just a DISASTER! They also wouldnt refund my money
Really in love with this salon ❤️, they have a very friendly staff. And special thanks to Trisha 🫶
Hello everyoneJust wanted to say this salon is amazingIm so impressed specially by Russian mastersThey know what to doAnd huge thanks to the manager she was so nice and politeWill I go there again? For sure I will 100%❤❤❤
Definitely a no fail in making my nails look divine! Friendly and professional staff and relaxing ambiance. Highly recommended. 💕
I’m a regular customer and I really enjoy going there , the salon is very clean , the staff are very friendly, and professional.I always leave from there happy and satisfied ❤️
Such nice nail technicians and the work is amazing I get my acrylics and gel done all the time and no damage was ever done to my nails.
The nails polish was good , but for my first visit they let a new nail technician do my nails and she removed alot of skin around the nails
I want there on Thursday to do eye lash extension actually i got offer of full set of individual lashes and i have no problem to pay for full set and do just a refill but even a refill was really the worst The eyelashes were of a hard type and looked very bad as they hurt my eyes all that closed my eyes, It also began to fall the next day.I told the girl concerned I paid the price for a new set of eyelashes but can you only remove the remaining eyelashes which are falling apart and the put new eyelashes and actually when I finished I did not find any change old eye lashes still about to fall and she did not putt more than several lashes may not exceed five in each eyelid would not recommend this salon at all , I was impressed with this salon atmosphere which is really nice and lovely and its in very good location, but the service was very frustrating, i even told her that this lashes looks like i put before 3 or 4 weeks not a new one ,but she didnt offer any thing to make it better.
Perfectly done nails. Friendly staff here.
My favorite salon in jumeira, amazing nails and services m. Great staff and great products. Highly recommend!
Very Professional service and comfortable atmosphere, clean and hygene every where, well managed with reasonable prices. All staff are good but RACHEL AND TRICHA are the experts and very accurate in their performance.
The worst nail technician I have ever never seen a salon where the technician doing a pedicure or manicure with a very long nail Extention on their hand they scratched me everywhere I didn’t feel comfortable at all I don’t know where’s the owner or the manager keeping her staff working with such long nails !!!!!!
Ghover is a very professional nail artist with divine patience
Very beautiful and inviting interior, the staff is not only professional but very friendly. Best nail spa experience I’ve had by far ♥️
Beautiful Salon, lovely staffs, amazing service!
Clean.pleasant music.cool decor. Knowledgeable technicians.Ask for deals and promotions.
The place was very dirty and the service was very bad. They didnt have nail polish top coat. Plus the cut my cuticles too much until they started to bleed. Its the first and last time id ever go there.
Fantastic experience in this salon.. Love it!!! Great polishes that they have.. Lovely staffs and very friendly😊😊😊😊
It is a nice place well located in Lamar mall. The staff is amazing and always professional. I really recommend this salon.
It was recommended with my colleague. They are amazing. the works and the staff are accommodating. Definitely recommended to my friends.
I got my friend a birthday package and she absolutely loved it. She had nothing but good things to say and not to mention the staff professionalism when I called to inquire.
Great experience! Very professional stuff I really liked their work, they treat clients in a very nice way.. definitely will come back!
I really love the service and decoration of this salon. Staff is friendly and their work is amazing.
Loved the service. Great experience.
This is my favorite salon for nail, they are professional and use really good products (nail fx) i recommand if you want professional for nail.
Nhung did nails gelish she’s amazing I recommend her , the salon is fantastic
My favourtie place to doing my nails done. 💅🙏 Lovely stuff and they doing such a good work.
Excellent service and team 🌸🌺
Best salon in Dubai, no one does nails the way they do. Highly recommended.
Great salon, got my friend a voucher and she loved it! thanks again for the experience!
My wife is very happy with your service. Im glad that you made her happy on her birthday.
Amazing staff and service
Service is great and prices are moderate. Staff are friendly.
Amazing salon great girls and excellant nails and feet treatments will return
Did a great job cleaning my nails! Very satisfied with service!
Quick efficient and lovely staffBooked in for a removal and i was done within half hour.
Amazing customer service, best technicians are chalees and daisy.overall CX are good. Highly recommend
Amazing service with great and professional ladies that always greet you with a smile.Price and service is just awesome❤️❤️❤️
I am always excited to be back, thank you so much for an amazing work ❤️Tuyen
I liked the service. It was clean and hygienic and Rachel was quite professional
Nice place, expert staff, few polish selections & no drying station
Its really good service ,staff are very friendly I enjoy my service
The Salons service is really good, but no Wifi.
Very gooood stafffff... Trang is the best for nail extanions.... Very good prices
Absolutely would not recommended never hated my nails more wasted 3hrs at this place
Excellent service. I love this salon 😘
Very amazing service by yen, Helier and Charlotte.. love it😘😘😘
Excellent service!!😉😉.. Very friendly and professional staffs.. Amaizing experience 👌👌👌
Quite place went there for nail art and the lady did a nice job
Actually bad experience with you ..you let my nail bleeding and no one said sorry!
Body massage , manicure , pedicure,back massage, foot massage
Amazing salon and great staff.
Pro ladies very friendly & professional staff
Love the ambiance n the staffs very welcoming
Excellent customer service 5/5
Best services
Love this place so much!
Best dip nails in dubai!
Ok
Very nice
Love the nail polish collection
Great experience amazing staff
Thank you Jellie and Vinh 👏👏👏
Amazing service for nails
Bad nail polish brand ...
Amazing service 👌🏻👌🏻
Excellent Services
Best salon
Ladies salon
Amazing service
I really enjoyed spending time doing my beauty. My nails are perfect. My facial treatments, my massage then..... I highly recommend it to you
I did eyelash extensions and really liked it. I recommend the service at the full level to everyone 👍👍👍. eyelash extensions nail massage has everything you need for beauty. feel like a queen 😉😉😉
This salon is very good and the service is very helpful