Customer service is awful.Be careful to check when they provide you an appointment, requesting an appointment for January , they booked for me in February and by mistake , I didn’t notice , keeping in mind that I requested for January , gladly I called after .Need to wait for a reply to take an appointment for 24h ( assumed, that they might be busy to don’t respond for a 3h , but not 24h literally) .There is no comfortable parking . Visited them once and for a 2d time was waiting when somebody will open a gate parking for me as they did for the 1st time visit ( I truly believe I’m not only one customer who drives a car) , was trying to call them 5 times over the phone and leaving a message on WhatsApp upon arrival and there is no responding or message after that , so I just needed to leave , because I blocked the way , expecting that somebody will come faster, and there is no even available parking spot around the area .
I had a booking for 13.00 on Dec 31, a day before received a notification via email that it was changed to 12.30. No one called/asked if it works for me. Next day they texted asking if I’m going to be in time, which I confirmed. I arrived at 12.20. They asked me to wait. At 12.55 I asked for how long should I wait to start, so they started to explain that the girl before arrived later so I have to wait another 15 mins (however, not sure if they would finish within 15 mins time as the other client was mid process). Why not to text me that they have a delay? Why not to tell once I arrived? I do get that delays happen, but I think it to be disrespectful to the client and to their plans not to explain about the delay as soon as possible, specifically during the holiday time with the roads closure. AtBtw, at 12.59 I received another notification about the booking change to 13.00 🙈Can say nothing about the service as I did not get one, as I left. but administrator behavior should be reconsidered
Do not go to the hairdresser in this salon, if you want to save your hair and nervous, she is not professional, her behavior is awful to the customers... And making price for her job double price like she is the star hairdresser, she is not professional in her job its better if you save yourself…a cheeky hairdresser who doesnt espect customers
Says it closes at 10, they tried to rush my manicure when I came at 8pm. One price list on the paper in the salon and on their official instagram page, yet when I came to the salon, it was 140aed more. Even admitted it was wrongly written everywhere but didn’t change the pricing. Every detail that was asked to adjust or alter for the manicure, the technician rolled her eyes. Don’t recommend. Better salons nearby.
Thank you so much to NEXT LEVEL women’s salon for such a warm welcome and service today! I came in for a Sculpting cellulite massage, followed by a natural eyelash extension.The service was phenomenal and the ladies were warm and welcoming. No discomfort or after service problems. I leave a happy customer, and can’t wait to return for my next session.
The only salon I trust with my manicure and pedicure here in Dubai. Excellent nail technicians 💅 beautiful salon 💖
Great customer service! Smile on everyone once you enter the Salon and the pictures dont do it justice because the decoration is beautiful you must visit.Just had color and haircut done with Zhanna and all I can say is what a great experience! Zhanna did a wonderful job nailed the exact color of my hair and understood what needed to be done so my hair could look and feel healthy.100 % recommend.
Amazing salon! Great location, Skilled staff, great ambiance, and top-notch treatments. Always leave feeling pampered and beautiful. Highly recommend!
Such professional salon with amazing quality masters. Recommend and visit again
Best service and best quality in all they offer! Massage was soooo relaxing ! And always love how lasting my mani and pedi are ❤️😍
I bring my Family to the Next leval ,, 🥰😍 brilliant job . Very professional
I loved it so much very nice salon with good prices and very professional services
Good specialists and atmosphere
Horrible experience of massage 🥴
Perfect manicure!
I visited this salon for a manicure and was very pleased! The master turned out to be a true professional - neat and attentive. The procedure was carried out in a comfortable and relaxing atmosphere, the instruments were sterile, and the materials were of high quality. The result is perfectly well-groomed nails 😍 I will definitely come again!
They cant handle notes very well! They booked me and another client for the same time! Why did I leave my little child at home and came and they put in a second girl who also came later than me! In general, they left me without a manicure for the New Year!They dont do a very good job with appointments! They booked me and another client for the same time! And I left my little child at home and came, and they seated a second girl who also came later than me! In short, they left me without a manicure for the New Year!
I liked everything! Great service! Delicious buckwheat tea! Manicure and pedicure were done in 4 hands very quickly and efficiently! I recommend everyone to visit! They also have a cute and fluffy marketing employee Bafi)
Everything in the cabin is perfect. Convenient location, polite administrator, stylish interior. Today I had a massage, the master was excellent, I was very pleased. Definitely recommend
I had a massage yesterday. The master is very polite and friendly. I was impressed by the quality of the massage, since I like a more intense one and can’t find it almost anywhere in Dubai - here my back was in heaven in the literal sense of the word. I left the salon inspired and rested, I will be happy to go again
Very nice salon, but the result was not quite what I wanted. I had ordered hair wash with blow out. When I arrived, I was given the option of which technique I wanted to use for the treatment. I showed a picture of what I wanted and said the brush works well for me. When paying they took 100 aud extra because they thought styling was not included. Very disappointing that they couldnt communicate properly from the beginning. On the way home, which took less than half an hour, the wave on the forehead had already weakened.
Gorgeous salon! First of all, I am delighted with the design, everything is done for a comfortable stay and for beautiful stories 😅💅🏽The staff is friendly and will always offer a menu with drinks 🫂 Convenient location, in the very center of Dubai. The best, I only go to them ❤️
Today I visited the Next Level salon. I was delighted with the interior, friendly staff and Mira, who gave me a sports massage. 😍😍😍The price list also includes anti-cellulite and relaxing, I will definitely be back to try them all!I definitely recommend it 😍
It was my first time in this beauty salon. I liked everything very much. I thank the manicurist Dina ☺️👍🏼
Everything went greatI did eyelash extensions, very responsive artist, very pleasant atmosphere, quality service and work❤️🌺😍
Very nice salon, service and atmosphere 🥰 convenient location.I will definitely come again ☺️
The most comfortable salon🌸, high-quality manicure pedicure🌸, I always remain satisfied after beauty treatments,💋🌸🌸🌸
I made an appointment for hair coloring. The atmosphere of the salon is simply incredible. The craftsmen are very beautiful, which adds even more luxury. Everything was thought out to the smallest detail, I especially liked the serving of coffee 😍 The procedure was performed flawlessly, and a head massage from a master was a separate type of pleasure. Thank you 🤍
I had a relaxing massage today. I recommend it to everyone🔝. The atmosphere in the salon itself is very pleasant. 🤍 I will come again
The best beauty salon in the center of Dubai. I always do all the procedures there, I’m always satisfied 👍and most importantly, everything is clean, neat and beautiful 😍
I had eyelashes done, I was very pleased with the result, very beautiful and neatI made eyelashes in this salon, the masters are super, great job, the location is right in the center
Excellent masters, everything went great 🥰
Today I had a massage. This was the best massage in Dubai! Music, candles, everything is as it should be 😇
The best specialists in Dubai! I only trust Next Level 🤍
The best craftsmen, atmosphere and location!🫶
Very cool salon and service! And nice employees, professionals in their field❤️
Cozy 😍 clean, very nice place. I recommend it to everyone I know❤️.
Thank you