I went for gel extension removal, and the technique of removing it wasn’t good at all. As you can see in the picture, it’s been two days since the service, and just this morning, my nail broke. I went to other salons for the same service previously and didn’t face such an issue. I don’t recommend going to them.
Had a relaxing massage with Julie … very sweet and humbleDeep tissue massage recommended if you have too much pain to work on trigger points
I recently had a facial with Emily and it was superb. The care she provided was exceptional, leaving me feeling incredibly refreshed. She is very gentle and professional, demonstrating a deep knowledge of her work. You can truly see her passion in her work. This was, without a doubt, the best facial I’ve ever had. I highly recommend her services!
What an amazing experience! The girl was so neat and pedant, she deserves a reward. My nails are done perfectly, I highly recommend. The prices are reasonable. My new fav!
Nice , clean, professional for manicure and pedicure, I didnt try other services, one thing I wish they can change it to give complementary hot drinks like others spa
I have been a loyal customer to the saloon because of the great and clean service they provide. Radikha has been doing my manicures for the past 3 years, she is such a friendly and warming person she is such a talented person ! From cleaning , filing , coloring and doing nail art she does it all !!! I also want to mention Julie who does my pedicure and body massage, she is such a lovely person and her techniques in massage is vey well! She relieves any tension on my body and relaxes my body.I consider Sakura my second home and the ladies there as my sisters and friends
Truly disappointed with the reception staff attitude on payment and exit. Sakura has been one of my favorite nail & beauty salons for many years and still is. Visited last night for few services with my 15 yr old daughter and our combined bill was eligible for Esaad discount only to be told off that the bill for the child and that of mine are treated separately according to salon policy. Not exactly sure how a minor is expected to be paying on her own and not exactly sure how the Salon accepts to even roll out such an absurd policy. Esaad card holders are eligible to extend the discount to their dependents and its the mothers responsibility to pay for the bill related to her under age child, never in any service place Ive encountered such discriminatory treatment not to mention the lotalty ive had to this place, number of times visited this year and the referrals ive recommended it to. Highly suggest that you review the so called policies as this situation despite the little amount has put both my daughter, myself and other waiting customers at embarrassment.
The best massage I have ever had in my life! The lovely Susi was absolutely amazing. Honestly the best massage I have ever received and I am a regular at different salons. She is based at Sukura Al Warqa. Thank you 💛
I cant let this day pass without sharing my 3rd experience from Sakura Beauty Spa. The massage was amazing it was stress relief by staff named Rung.The place was organized, clean with a positive vibe and energy. Specially when she do the hot stone massage so relaxing.Manicure and pedicure spa was a great experience too after my massage.I was comfortable having my ordered coffee in a sense of how the staff dealing with me, smiling, offering assistance and ideas with my nails, oh i love my gel color with nail art.There’s promotional offers too as mentioned by the receptionist. Prices are worth it 👌🏼I found the perfect place to unwind myself after hard working days.
انصحكم ب جولي للمساج.. تفج العصبه وتعاملها جداً لطيفI had an incredible experience with Julie! She is truly skilled at relieving pain and tension. From the moment I walked in, she made me feel comfortable and listened to my concerns. Her technique is spot on, and she knew exactly how to target the areas that were giving me trouble. After just one session, I felt a huge difference. Julie is not only professional but also kind and attentive. I highly recommend her to anyone looking for a massage therapist who truly knows how to ease pain and promote healing!
Me and my grandmother absolutely love the place. My grandmother did foot massage once & full body massage, she said it was so relaxing. I did amazing nail art and gelish removal, she was very gentle on my nails. My nails are super sensitive, so whenever I remove gel - my nails gets scratches but here it didn’t. And because my nail were small & short. She did amazing nail art on them that would suit my nails
Amazing place for manicure and pedicure (fake nails) lovely polish collection
I got my lashes done in Alwarqa branch which technician noella , she is AMAZING! she gave me exactly what i wanted if not better, and my lashes looked the best they ever did. best decision. get ur lashes done with her!!!
I liked this salon… nice nails job, cozy and cleanBut its been like two years or more since i visitedAnd to my surprise after I had to ask for coffee she made me pay for it which was hilariousNormally the coffee should be complementary and if not they should inform the customer beforeThe coffee was not even good tasted like milk
Definitely the worst salon here where they provide services based on your ethnicity. Did a manicure pedicure and eyebrows threading. The manicure and eyebrows were okay but the pedicure was done by someone who was new according to the manager and clearly didnt know what to do because she kept asking to do this or not do that and eventually didnt give a massage even though it was included in the pedicure I had chosen. Only after being asked about it she wanders off somewhere and comes back a while later and gives me a poor massage after my pedicure was over according to her. This was only the beginning as when I went to pay they included an express manicure even though this wasnt told to me when I confirmed everything on WhatsApp chat and before entering the salon and even showed them the chat but they dismissed it as thats their social media teams mistake. When I shared feedback about the pedicure the manager who has absolutely zero skills in customer service tells me that they only serve one ethnic group mostly and their skin is sensitive so they werent sure about the steps during the pedicure service so they kept asking me as they arent used to dealing with Asians and Europeans. I didnt think that where someone goes to relax and de stress I will walk out in tears after hearing absurd statements from the manager who tried her best to confuse with me express mani signature pedicure regular mani pedi prices to cover up the goof up from their side.
I love moreme hair treatment, you can see the result from one session and the result stays after few washes, the staff are very friendly and kind, the receptionist she’s very friendly and I always book Meriam to do my hair she really takes care of my hair 🥰🥰
I like them , I used to do my lashes there with the foot massage at the same time I recommended SHAKELA for lashes 💖🥹💆🏻♀️
This is my favorite beauty spa in all time.. I have been their customer for 4+ yrs and I never regret my visits.1- The technicians are amazing especially Radhika, Susi, Ashmeta, Puja and Mela I truly love their amazing service2- The receptionists always try to accommodate my last minute booking and make sure myself and my guest are getting unforgettable experience.3- The overall atmosphere and ambiance is relaxing.4- The way the owner treats her staff is truly mesmerizing and you know that because her staff are very loyal and rarely leave, so for me this is very important.Thank you Sakura for all amazing services and treatments.
I had a very disappointing experience at this salon. My eyelashes were long and thick before my visit, but after getting extensions, they became thin and short. When I raised my concerns, the staff didn’t apologize or offer any solutions. I was shocked to find that I had no lashes left after they removed the extensions. The educator didn’t provide helpful advice and suggested I come back in 21 days without even acknowledging the issue. Overall, the management and technical skills were lacking, and I left feeling very upset.
I come here every time, and i’m always satisfied with their service. Also, Ms. Puja and Ms.Linda are amazing in their work (meni pedi, and nail art❤️)
I went to bleach my roots and this is WORST RESULT EVER. Not even at all and didn’t reach the right level for me to tone it, and all my hair is falling off it’s all ruined!!!!!!!!!!!!!!!!!!!!!!!!!!!! bc the “professional” Ms Feda when she was bleaching my roots put bleach on my already processed hair when I specifically asked her to not do that before she starts. Just bc my hair is short doesn’t mean I want to be bald or don’t care about the health of my hair. Never coming back. My little sister with no experience done a better job.
This saloon is amazing. Reception staff are so friendly. I did my lash lift with Kehn and her work is perfect. I wish I could give 10 stars!
Radhika is one of the best, my nail tech for more than 2 years. Ashmita did a great job doing pedicure aswell with Fern doing the massage, Strong pressure and very relaxing. Have a lovely time at each session & my nails have never looked more fab so thank you. I did my lashes with Noella and it looks so natural. Amazing job as always!
A true gem!The space is gorgeous with meticulous attention to detail. Impeccable hygiene standards and a wonderful staff. I got the coffee scrub and full body massage with Rung and it was genuinely one of the best spa experiences I’ve ever had. Kudos to the management team.
Always the best, very relaxed atmosphere and friendliest service! From booking to technicians I am treated like a VIP every time!Special thanks For Ms.Puja & Ms.Radhika for good quality services. Loyal customer for long period and will continue to be 💯💯
I have been with Sakura since inception! Until today and comparing them with the best nail spas in Dubai, they are the best! I feel special, pampered and their work is extraordinary! Hats off to you Sakura!
Thank you Aliya and Ashmita for the great service, me and my sister’s nails look perfect and beautiful! They did an amazing job.. thank you!
Ashmita did it perfectly i like it natural and she did it in the same way i want it to be + she is friendly and a very polite person 🤍🤍🤍
Always a wonderful experience with hairstyles at Sakura salon. Had my hair done by hairstylist Sona today and it was exactly as I pictured if not better!
I’ve had a one hour massage session with Julia, it was so relaxing and nice. I totally recommend. They’re so caring and professional.
I take appointment for waxing the moment I go in the room I tell the lady what I want she said I have clients I cant do Im very disappointed with service and the lady in the front desk She never stood with or try to solve the problems Im a good customer but unfortunately they loose me very disappointed ☹️
I did massage with Julia, she did amazing massage for me, she released all the pain, i recommend everyone to try with her.
My favorite place to have hair treatment. Last time I tried with kehn she’s amazing.
Excellent services and very relaxing massage. I always get me massage done with Susi, she’s the best.
I always choose Sakura beauty spa for my eyebrows and my favorite person to do my eyebrows is Puja. She is literally the best. She is also very sweet and nice and I always leave happy.
I did full body massage with Julia and it was AMAZING!!She was very friendly,nice and professional. Thank you julia for the amazing services, I appreciate it💓
Amazing service from Mela! Very professional and talented as well.
I would’ve gave it 5 stars I always consider them as first option because they have really good nail service and massage but lately when the receptionist called (Radia) in Warqa mall branch made a big deal out of esaad discount and in front of other customers plus she didn’t hesitate to call the other branch that I visited previously to pick up on why they gave me a discount prior although I always get it because I always go with my sister it should’ve not been handled rudely and causing embarrassment by her saying “I’m following rules only” rule says Esaad will be given to mother and daughter under 15 and my sister is under this age I am the one sponsoring her it doesn’t make sense and I will not come back so if someone here is considering getting a discount I wouldn’t recommend going to them, other salons give it with no hesitation..
This salon is excellent; they really prioritize their clients and make sure that you are satisfied when leaving the salon.Thank you for linda , sona ,puja & radekha for good quality service 🤍
Sakura is my favorite salon, I always come here to do my nails and my two favorite beauticians are Shakila & Mela, they’re always nice to me and help me choose colors every time 🥰. I always book Shakila for my lashes, nail art and other services, she’s the best!Also, if I want to trim my hair or do Hair B treatment I go to Lubna, she’s super friendly and sweet!
Professional staff and great service, they accept ESAAD card, Juliet did my manicure she is amazing and lovely
Puja at Sakura Salon did a fantastic job with the nail art. I had a lovely experience. :)
Excellent service. This is my first time at the salon and I loved it very much. The nail artist Radhika is very lovely I love her work so much! It definitely wont be my last visit to this salon I recommend you all to try Redhika’s nail art !
Tried the eyelash extensions, padi and mani , and tea tree sculp scrub, the salon offered complementary head and shoulder massage one of the best treatments and luxury experience will go back for the hot stone massage experience later next time
Mela is so amazing! My favorite to do my nails. Always giving me the nails I want and the best service💕💕
Fern hs done for me the oil message and it was amazing . I like it too much and she is very friendly and nice
I want to share something with regards to others safety. I have been going salon for more than 2 years, I love their services and all the girls out there. They are very friendly.Recently for the first time I had a pedicure done on the 1st floor of their salon which I never suggested they put it for me as I had more things to do like hair and eyebrows.After pedicure done the staff did not wipe my foot due to which I almost have wounded my foot, ankle and spine as I slipped badly from the stairs.I am writing this review to let the people concerned take this matter seriously as it might have been worst.Also the funny part was they asked me for full bill payment. However I didn’t for pedicure.Later to offer me was free foot massage.I don’t know whether I should be happy about it or be angry about it.Please I would request the management to look into it seriously for others safety.I want to share my wounded leg and spine pics too.
As much as I used to enjoy this saloon as much now I’m really disappointed. Applied on the 17th/9 an Essie nail polish and it peeled on the 18th literally just lasted a day! Quality went down sorry to say.
One of the best massages i’ve ever gotten. julia is highly recommended so so sweet!
I like the treatment I had from the stuff love their service.. I get eyelashes from manwala she was very polite and friendly
I always come back for my lashes and eyebrows 😍😍 shakila is the best for lash lift and eyebrows lamination 😍😍💯💯
Thank you sakura for having such a good person like Mela she’s so talented and creative and lovely she’s the best
This is my go-to salon now thanks to their nails station, hair station and wonderful staff members! Not only their location is convenient but their services and prices are great.For hair, you have to try booking with Heyam or Rasheeda. No more bad hair days with those 2 professional hairstylists! For everyday hair styles and for wedding up dos.My only recommendation for Sakura Beauty Spa is to focus on all services provide updates on all their services in the salon, including hair station - as the hair station lacks social media coverage and they deserve to stand out for their amazing works!
Such a relaxing ambience with professional and friendly staff.Thank you Branice for ensuring I was comfortable… you made my evening ❤️
Very nice service with professional service did by Rimsha .. she is really professional in her work .. clean and with high quality products.. I highly recommend to come to the salon
One of my best salon, I tried so many times and I liked all the services. First time with Rmshi, Mela, and Devi those three ladies was amazing. In my second time was Joy, Mina, and Alia also was good. I like everything and they do everything with love ! Thanks ♥️
I liked their service for eyebrows with Poja. But not for nails..
Amazing ! It’s been now 2 whole years that we go to this amazing salon ! The people there are very nice especially Brenda who did an amazing job on the nail art .Since we found this salon we always go back to it !!!
There are a lot of things I like about their services, especially the massage.Staff members are polite and welcoming.It is a quiet salon, and they do their best to provide a great service every time.
Noelle is the best in eye lashes extension I love her work and she is very friendly ❤️
Thank you specialist Kehn, the service was as requested and more , pays attention to details and requirements… exceptional work will be coming back again xx
Thank you for wonderful service and massage i enjoy massage by julia after hard work day she make my day with wonderful massage 💆♀️ thank you
For lash extensions in sakura salon noella is the best one doing lash in a professional way and in different styles
One of the best spas in Dubai for last decadeAlways getting better
I am writing to express my disappointment regarding the manicure service I received at your salon on [16/09/2023]. Unfortunately, my experience did not meet the standard I have come to expect from your salon.I have been a loyal customer of your salon for some time and have always appreciated the high-quality service and professionalism displayed by your team. However, my recent experience has left me reconsidering my loyalty to your salon.
Got my lashes done today by Noella and I’m absolutely obsessed with them!!!
From the owner: Regarding the irrelevant scenario you stated in your response, let me explain that this is not about being late, and I did manage to come and paid the full amount for all of the services they did. If you read my review all the way through, your two technicians confirmed they didnt do ingrown removal, which by the way I cancelled immediately before they proceed to all my requests. But your two receptionists clearly couldnt comprehend my revision request. Do you have any idea how many invoice receipts they print when they arent even paying attention to what Im asking for? Your nails technician even ask your receptionist again to revise the amount because it was less! It surprises me that you cannot even grasp my complaint. I wont bother going to your salon because it seems like you dont care all about your customers. Instead of apologizing for what your staff has done to me, you continue to accept this kind of behavior. Hire someone who can provide proper customer service rather than taking side of your ill-mannered staff who keep on justifying her mistake while im leaving at your salon.
Amazing service. Got my nails done by puja and sonia. highly recommend
Rimsha she did for me hair traitment was perfect 😍/ Alya ashmita also did my nails i loved it
Had a great massage experience with Julia, would definitely recommend her
Noella The best employee for eyelashes, she is very creative, her work is clean, sweet and tidy, and her treatment is very sophisticated and lovely.This is my first experience with eyelashes and it was truly one of the best experiences and I have never regretted itThank youuu sooo much 🩷
Nice place. I have my nails done.It was busy when i was there, maybe mornings are better
I have visited them twice already for massage and continue to do so Every week.MELA was excellent, I almost slept During the session.They have an offer every monday and tuesday.
I have been going to this place for 2 years and love all their services, especially the pedicure and manicure💅🏻. Mela👩🏻 is one of my best employees in this service. I am grateful every time I wait to come from Oman🇴🇲 to receive this attention🖤
I had my eyelashes done today by a very nice girl. i think Shakila is her name, very nice work and a light hand, and the eyelashes turned out very beautiful, thanks, I will go again
I did lash lifting with Noella , she did a great job, highly recommend
Noella is the BEST eyelash technician!!! Love her amazing work.
Ashmita Rimsha make a very professional manicure and badicare service thank you.
The best salon, noella is the most popular one for the eyelashes and also very kind🥰
Bad service and the worst staff they don’t know even know how to apply a polish !!!
There’s a supervisor called Radhia, first she told me when I called that gel removal is 20 dirhams, and when I finished the service she doubled the price to 50 dirhams saying that it wasn’t normal gel 😕.then she told me you always refuse to pay and always make problems.she has an attitude towards us as a loyal customers saying that we are not welcomed in the place and it’s important for businesses to treat loyal customers with respect and appreciation.
This is not my first experience here but this is my first experience in this branch .. The receptionist was uncooperative with us. I told her that I would be late. She said, No, we have a lot of customers. Come after two hours”. I told her I dont mind waiting. I arrived after half an hour. I found the place empty. I asked for some nail art. She said it costs 5 dirhams per one nail because it’s very simple I agreed to that price later she changed the price to 15 dirham per one nail . I would never visit this branch again she wasn’t smiling apparently she doesn’t want to work .The nail gel and manicure and pedicure is very nice but they didn’t offer any drinks am looking also for good hosting and treatment.thank you for your response no thats not what happened I showed her and she said it will cost french + 5 dirahm per one nail I already shared the design before she work then at the payment she changed the price ! This is not good at all
I had the best massage ever, she was truly creative, thanks Fufu ( Fern)
First of all thanks to the owner of the salon for providing women with these modern amazing quality services and products and professional technicians, they know exactly what they’re doing, I tried pedicures and Mom as well, and the service was perfect, special thanks to “MAGGIE”,But I saved my last words for the eyelash extension technician ms. SHAKILA is one of the best people Ive dealt with for getting an eyelash extension session shes fast, with a delicate hands , and a very kind person, if youre trying to get an eyelash extension for the first time choose SHAKILA ❤️ you will visit the salon again and again and again
I always go to them for my nail services & buda’s work is amazing in nail art
I liked their dedication to serve the client. Thanks to Bon and Susi massage therapists. And big thanks to Negma for the hair treatment. Part of the hair treatment I got a professional massage for head, shoulder and neck! It was such a relaxing and wonderful experience. I strongly recommend this place. And I will go for more.
This salon will be always my go to place for relaxation and self careMiriam is amazing, she has fully explained to me the benefits of the new hair treatments that Sakura has without being pushy to buy it, I have tried my first session today and I am in love with the smell of the product ofc to see the results more sessions are required.How professional you are MiriamKeep it up and well done
I am very happy with my marbled nails! Satisfied client here! 👍🏻
Amazing and excellent services!all are sincerely and genuinely friendly and professional!
I had my press on nails done by Radika and everyone has been asking where I got them done coz they look so so good. The application was done so well, the color of polish she suggested because of my skin color makes the color pop. Also, it’s been a week and they are intact!!! 🙌🏾 Radika is the best and the rest of the ladies were also so very kind
If I could give them a 0 star I gladly would. This saloon has constantly disappointed me and my family with their lack of service and unprofessionalism.For context their hairstylist (the Arabic one) is extremely incompetent I’m a 100% sure she had no training before, burnt my hair multiple times, I even asked for a silver strand in my bangs and she gave me a copper orange one and instead of fixing it she said “that’s stylish” and tried to get me on the seat.The nail technicians are aggressive with the nails even after mentioning I have diabetes and they need to be gentle so I don’t get a cut or a bruise that would lead into my fingers being amputated.There is no regards to customer satisfaction or health.Plus when I called to check in on my appointment they ended the call on my face without answering my question. Told you they’re a bad salon with horrible management.
Good experience but took a long time for nails done almost ♥️
I change my hair color plus cutting with (Hoyam) her work is amazing, I like my hair 😍. About manicure and pedicure try ( Susi ) she is very very good، clean and shiny nails, No wounds, no pain unlike some salon ! 👏🏻 about shampoo and conditioner choose the Tree Tree herbal ☘️👍🏻 for blow dry I recommend ( Shakeela and Rimsha ) they not burn you hair and give your hair nice volume . 👏🏻👏🏻 In general everybody are Lovely staff💕 Sakura is my second home for changing my mood to better 😍
Mela she’s perfect and so nice she’s always smiling
Very nice massage services they have especially Joliy
One of my Favorite salons to do my Acrylic NailsThe lady knows what she’s doingGood choice of Nails Polish.
Noella she is amazing ledy for the lush experience; I like her job
This is my third time doing a facial with Emily and I must say that she takes care of my skin like no other! And no one else can! Within just 2 facial treatments, I saw so many improvements on my skin! My face is now smooth and with way less breakouts than before!Overall experience is amazing, the room, the music, the facial treatment = feels like therapy!
I got moremo treatment and it was the best hair treatment ever, they gave me perfect perfect massage for head and shoulders, I liked the treatment so much, my hair is so much better, I also got blowdry with the treatment, this is really perfect and the staff are so nice and caring, they treated me like a queen, they gave me blanket while washing my hair, they moved my stuff for me wherever I go, they were extremly nice I swear this was my first time but definetely not the last, their prices and discounts are so good. thats one of the main reasons why Im getting back to them. Thanks so much so much so much, made my day really🤍🤍🤍🤍
Rung is such a great person and her massage is literally the best
This is by far the most clean and relaxing salon that I have ever been to 😍 I really like the curtains idea which provides privacy to the customers and the salon’s smell is amazing.I highly recommend Buda for manicure she really works from her heart !!
Bad reception and appointment schedule and don’t like there attitude
I had the perfect massage with susi💕✨🪄
Sakura is my go-to salon always. Ive been to other salons and have also used at home services but nothing matches the quality and finish of Sakura regardless of the technician. Theyre all amazing!
Mela has magical hands for massaging and she is very kind.
One of the worst salon for nails extension, I tried first time and next day 3 of them broken really disappointed and not recommended at all
Update:If you wonder - no they didn’t contact me- and I told them in the salon about the issue and they ignored it! And told them again via whatsapp and also ignored it. Plus I had a rude reply via whatsapp which made me regret choosing their salon-I don’t see why beauty salons except appointments when they can’t handle itThe manicure was not good neither the nail art - it’s not their fault they looked tiredPlus they sprayed the floor with something which made me slip and it injured my back 😞.This is my 5th visit and the last oneI did hair treatments and it smelled bad and garlicky so I decided not to do them again 👎
Best eyelashes with kehn😍 , also nails art are perfect 😍
I love Sakura Beauty Spa because they offer quality services for reasonable prices. I especially love their facial treatments with Emily, as she knows exactly the right facial for you, and addresses all your skincare needs. The treatment room is incredibly relaxing and the massage area is also just as zen. My only note however, is with regards to service. A lot of competitors address this issue by offering a drink while in the waiting room for example. Other than that, ill always be coming here for my facials!
Best eyelash lift and lamination done by Noella👏🏼 amazing job and will be coming back for monthly retouch.
I was have a great time and a good massage with good staff
I was on a call with one of the employees and I had previously booked an appointment for 3 people, at a very late time (12am) because apparently they had no availability. Now I call again to cancel one of the appointments from the 3 people to make it 2, in hope to have the time pushed earlier than 12am, but the employee, the moment I told her I wouldLike to cancel for one, she closed the phone on my face and never called again to apologize for such disrespectful behavior. I even tried to call again but they wouldn’t pick up. The service is extremely bad and I’m quite disappointed as I used to be a good customer of theirs.
I liked the service of this salon. The staff are so friendly to the point that they would do anything just to get the client satisfied. What I liked the most is that they were very gentle with my nails. I would be really happy if they opened a branch in Al mizhar/ Al khawaneej because I hate going to Al warqa😔
The lady who did my nails was barista/lash specialist so I don’t know why she did my nails .anyways I paid for a mani-pedi with color then the lady who did hand nails was saying only cut and file to the lady who did my feet because she thought I paid less price then I just got the worst nails ever. I asked for It to be 2 layers of nail polish then she did it 3-4 layers now my nails are ruined and I got them in another beauty salon which was way better .(the lady who did my feet was Susi she was so kind but I forgot the lady who did my nails on my hand ) .
The staff are very welcoming and friendly, I felt relaxed with the interior and atmosphere.Ayu and Putu were very professional and sweet.I did my massage with Putu and it was amazing.I did meni and pedi with Ayu, and she was so careful.For any lady looking to relax and enjoy your spa time this is the best spa to go to.
Aliya shes good on nail art professional
Was a very well-managed spatoday my experience was ruined due to:1. I was 3 minutes late for my appointment and they called to say (( are you coming or not )), if the question was polite I would accept it, and if there was not discussion I would appreciate it, but the receptionist apologies for it once I reached.2. The hair stylist Huda, did not do her job properly, she finished and went out without saying that she is done, I have talked to them receptionist and she told me that the lady went to the super market ! when she comes she will finish your hair 🤣, she came back, says nothing , does my hair ( not well ) and leave!3. Huda was not wearing a mask since I have entered the spa till I left.I gave all my notes to the receptionist, she said, she will escalate them to the manager.On the other hand, Nail service was superstaff are well experienced, professional and very friendly. Thanks to Nagema, Juliet and Bina ( who took an incentive and fixed my hair after Huda) .Big thanks for these 3 ladies for thier kindness.Other than this place was neat and clean. I would really recommend the management to focus on hair section employees development.
Did with mela swedish, was an amazing experience
I used to go to Silicon branch and every time I get used to a hairdresser she leaves or is moved. I had to go to the branch in Al Warqa today because they moved Noha to that branch. I live in Silicon and I think it’s ridiculous that I had to go to Al Warqa to get my hair done with Noha. Please respect your clients and stop moving and changing your hairdressers. I hope Noha does not move from Silicone branch again please. This is so inconvenient.
Customer service is so disappointing I complained on how they ruined my leather bag with acetone and they didn’t get me a solution until I texted them again reminding them of the issue and all they came up with is a “complimentary” massage after ruining a 1.5k worth bag
They have the best service and products .. i love how the staff is very professional.. every treatment i do is like indulging in an amazing experience .. i have done my hair with Miriam and she is very professional very kind and always smiling … i enjoy my time at sakura a lot.. you should try : hair treatments .. massage .. they r very clean and tidy .. great nails .. take ur esaad card for discount..Today October 2023 i also tried suzi massage it was out of this world trust me i had massages before she was great
Calm environment, with attentive staff that were professional and so gentle with my sensitive skin - absolutely loved it!
There services ar great and staff is very kind I did my hair color I loved hiyam’s work she did an amazing work on my hair she was very professional&kind I really liked her work♥️highly recommend!!!
I really like this salon they have excellent services I cut my hair with Huyam, she was very nice and professional she gave me a perfect hair cut and blow dry
Thanks Emily for your efforts and advices, my skin really got improved and the result mashalla was above my expectations , I am so happy I met you , you really made a great difference in my life. Love you♥️🌹
It’s my favorite place to go to have some me time
Best service for hair treatment and massage (Rung)
ا’m from Oman the coffe scrap it was really nice
So upset with the service. Not professionals in manicure and the polisg was saggy for hours smudged everywhere around the nail dirty.. Blow dry no volume .. Hair is stuck to my head Basically your throwing your money down the drain if you go here
One of the best places in Dubai to indulge your self. Totally recommend .. special thanks to Lubna for such great hair color and treatment 🥰
Noella is the greatest! Best eyelash extensionsAnd lovely Spa!
Best saloon ever, they have the most beautiful hair treatments.
Very friendly staff but some services need to be more professional. Emilly for facial and rung for massage are the best
One of the best massage sessions 👌... the place is super elegant, spacious, relaxing room was amazing for release of the stress 👏 beautiful smell and music, and above all that the therapist Ms. Rung is amazing and so experienced and friendly
I had a wonderful facial treatment.. it was really amazing with a really professional therapist (Emily) and I am looking forward for my next appointment
Negma she is so kind and sweet she is working from her heart and doing her best to give the best service ever , well done sakura salon , staff and management.Everything is a 5 stars in the salon 👍🏻
I loved my time at sakura. I liked everything. I did my hair and my nails. They are alwayd great when i go. Its one of the best places. The customer service is good too 👌
Amazing work done by noella . Lovely lady
I’m not a spa goer person, but I must admit that my foot massage experience with SAKURA BEAUTY SPA gives me a reason to come back for more. From the accommodating receptionists, to a very polite massage therapists and staffs. Inside a cozy massage room with a soothing scent and a calming sound around, gives you more than a just a comfort. As it says “FIRST IMPRESSIONS LASTS” 😊
Amazing place for all the services and the team is so polite and kind. Lived it and highlyrecommend for massages, nail service and hair treatments. Would definitely go again. Thanks
Services are great and it was happy experience with Sakura ladies especially Putu and Ayu for mani and pedi as well Rung for my full body massage… I would love to comeback there…
I did swedish massage with susi for the second time, she is the best.
Amazing nail art done by Aliya.
Employee Noellas work is perfect mashaAllah , and she has a very polite sweet way to deal with clients
Loved the service! The nail technicians were very friendly and welcoming. Its definitely one of my go to places for nails. 💗
Love the service. Not only does the salon provide great offers, the quality of the treatment is spectacular! 🤭 My favorite salon. 😍
The atmosphere and service is great but i’ve tried them twice and the shape wasn’t the same in all fingers and also the nails wasn’t smooth.
Luxary spa. Really impressive, incredible services. Specially the massage, it’s amaaaazing, the relaxation, music, atmosphere, hospitality. They treated me like a queen. Highly recommended.
I always go for massage and manicure and pedicure .. my fav go-to salon!
Lubna did my hair it was so professional she did the exact same picture I showed her loved it so much .
The staff were nice but their nail extension set didnt even last a week so wont be going their again
I got the tea tree treatment done and I absolutely loved it!!!! The staff is great and the place is so calming and relaxing!!
I go on a weekly basis for nails and hair treatments. Always a pleasant experience at Sakura ! The technicians are friendly and well trained.
My favorite saloon .. love their atmosphere and service is always of high standards
I like the service 🤩🤩 thank you puja🤍🤍🤍🤍🤍
Always my go to for my nails and eye brows !
I had excellent facial service with Emmy , but the body massage not reached my expectation
I did my eyebrows with shakila its amazing im in love with her work and im in love with my eyebrows thank you shakila for ur amazing service 😍😍🔥🔥🔥🔥🔥.
Roots colour & hair treatment with Lubna, she is amazing and I recommend her to be part of Alwarqaa mall branch.
Rabecca and kehn are the BEST❤️❤️❤️❤️❤️❤️❤️
The best experience ever i did my eyelash extension with noelle and I really love the result
Everything here is excellent . Staffs , place , rooms , services . 🌟 🤩 They never disappoint me ❤️
Very clean and neat place. A special word for staff Raseela who made me feel very comfortable and did an amazing job
Excellent and professional service by Rang💓
Very bad experience i will definitely not come again the lady who did my hair was such an attitude and she just want to finish.
Amazing services! Great massage, affordable prices, they have offers every month..
Rung she is the best in massage
It was very clean with cool music so relaxing with professional staffs thnks so much Sakura
Great services and very relaxing!
I like the salon and everything also the staff ♥️♥️♥️♥️♥️♥️ but why the coffe with mony most of the salon thay didn’t take money for coffee 🙃🙃
Foot massage with susi the best💆🏻♀️💆🏻♀️💆🏻♀️
Amazing services specially nail, massage and Alo vera hair treatment. Very affordable prices.
I swear that Sakura best salon ever ❤️If I need to feel the relax and be out of the worldI will come here only ❤️Thank you Sakura ❤️
Excellent massage .. ask for fern
Massage with rung was very good👍🏼👍🏼👍🏼
Perfect staff but the one called Radia is sooo disrespectful 👎🏼
Tye services are good and the team is amazing i like the receptionist she gave me best service
A lovely clean ladies saloon with a Japanese style decode had an excellent Nail treatment
I always feel relaxed after any treatment at Sakura. Great service
Loved rimshas blow dry !!!!!!
I did my hair with Lubna💕 loved it!
One of the places that you will enjoy doing treatment in peace and quiet while sipping cup of coffee..
Amazing service and staff is very friendly and professional. Definitely going back again
Selection of great services with cozy relaxing seating . They have a mini coffee shop inside to satisfy coffee lover
Devi does the best massage! Really enjoyed
Good place for having pedicures.. also very calming and relaxing
Good massage for him
I call and made an appointment and when I arrived they told me that my appointment doesn’t exist never coming back to this place
Very amazing service
Julia amazing ❤️👌🏻
Jolya was perfect
Amazing massage with suzi
Its amazing beauty spa
Affordable prices, great service quality and friendly staff.
Nice..SpaFriendly staff and affordable price,best service
Great experience!
Super servicevery friendly staffclean and very calming
Susi number 1
Amazing ,