Very bad experience doing my hair coloring with Yazan. Worst customer support with no response as well. After spending 4 hours in the salon, I still have white hair in all my hair roots! Please have a look at the video for my hair 3 days after the coloring session! No response from the customer support!!!!
Big thanks to Wissam for the beautiful hair cut, I don’t trust anyone else except you! A true hair stylist. I recommend everyone to go to Wissam in silicon oasis branch.
I love the service at this salon it’s amazing i got my pedicure done by Rosalie, she did amazing and then Joanne did my Nails and they look incredible as you can see, would recommend this place 100%.
Always have such a lovely experience at the salon. The ladies are lovely and the manicures are brilliant! Kamala and Lee are amazing. Thank you!!!
I recently got nail extensions done with Kamala, and I couldnt be happier with the results! The staff was incredibly friendly and professional, and they did an amazing job with my nails.Rosalie and Joanne B. for my pedicure which makes me really satisfied on how they take care of the service.On top of that the salon was clean and hygienic, which is always important to me. I highly recommend shades nail technician for anyone looking for top-notch nail services.You will really not regret having them as your go-to nails lounge. 💜Can’t wait to visit you guys for my next appointment ☺️
The receptionist is very lovely and accommodating. I love how Cristel welcomes us; she is very kind, with such positive energy and a lovely smile.
Amazing hair cut to my mom done by Wissam! Such an artist! My mom left so
I came in today for Christmas nails and Abigail worked on my nails today, she did amazing as you can see this is better than my expectations, she’s patient and precise.
A very bad experience with the new hairdresser. A lack of respect and professionalism towards his colleagues and myself . Very disappointed, as the nail salon girls are very pleasant.
The service is high quality, the girls are super friendly, but to pay almost same amount for removing mani Gell without reapplying any color, as if you did is ridiculous!
I did my nails in the salon with Abigail today, apart from her work she has an amazing spirit. Thank you do much
Had an amazing experience at Shades by Loft. Started with the warm welcome from Joan, the cleanliness of the place, accommodating Supervisor, and amazing service from Rosalie who did my nails. I will surely come back.
Thanks to wissam for his perfect job my hair were so different after visiting him at the loft silicon branch the color hair style treatment all were waoo cant wait to visit again a must do every 2 weeks thanks to wissam and thereza for her hair massage I love it keep it up at dso the loft thank you again wissam
Thank you so much Kamala! I appreciate your patience and professionalism. I will definitely come back! Thank you 😊
I recently visited Shades by Loft Ladies Salon and was thoroughly impressed with the service provided by Vibian and the other girl in the reception. From the moment I stepped in, I was greeted warmly and made to feel comfortable. The salon itself has a lovely ambiance, which added to the overall experience.Vibians expertise in beauty treatments is evident in the results. She listened to my preferences and delivered exactly what I was looking for. The attention to detail and precision in her work are commendable.Overall, I highly recommend this Salon for anyone looking for quality service, a relaxing atmosphere, and excellent results. I will definitely be returning for future treatments.
Rosalie is an angel and she did such an amazing job, my nails look SO good! Thank you Shades 💚
I went for mani-pedi gel services.The ladies are lovely, however, not too happy with the service received.The cleaning was good but the coloring was disappointing, especially the hands.Additionally, I had to pay more than double what I pay in other salons!I honestly feel that I got STOLEN! Big time!Definitely will not consider going again there!On top of that, I had to spend there +4 hours for them to try and fix the work they did. As a result, I ended up paying 40 dirhams for the parking! Really, the most expensive mani-pedi I have received.Reply: My contact details were given to the salon by the time of booking. I cannot share them on a public platform.
I’ve been a regular customer since a year now, but unfortunately, today will be my last visit.It’s been a year that they have the same colors, + I feel sometimes the workers if you ask them for some specific nail art or ombré, they don’t feel happy with the request « like an extra work for them »But today’s service was the worst for me, and this is the second time that i’am facing the same issue for the same serviceI wanna be clear that today’s technicians tried to do their best. But it was against what i did ask for. First the machine for the ombré was not working, and it was mentioned only when they already started working on my nails.Second i decided to have a French manicure, but unfortunately they were soooo unqualified to make a proper French, we had to remove it and call another technician to try make the lines.at the end I ended up putting some cat eyes nail polish, that I m not happy with now, and I have an appointment tomorrow with a different beauty center to remove the disaster that I have on my nailsThe pedicure was good. That’s all but still always the same colors
In love ❤️Really it’s amazing thank you wissam ❤️❤️❤️❤️❤️❤️
Lovely manicure and pedicure service done by Lee!! Im very happy with the service, quality and hygiene! Ill definitely come back! Thank you, ladies! Keep up the great job!
Very bad service, zero communication, I came for my appointment, and waited 15 minutes and still didn’t get my services, cause the receptionist decided to give someone else who came walk in my allocated appointment. Never coming back and this is not the first time this happenes.
Was in this salon first time.The salon is clean, everyone is friendly, and the services are amazing. Big thank you to Joanne she did massage.I highly recommend.
I have been coming to this salon for the past 4 years and I never had any issues with the lovely staff, the reception, and their services. So, you can imagine my surprise upon coming to my bi-weekly appointment to find that everything has changed. In hopes that some form of higher management reads this, It is absolutely insane to change the prices as much as you have when the service has considerably become worse. The new receptionist does not have a clue about what’s going on nor does she have a clue about the services and prices, and upon raising inquiries about several different things to which she had no answer to, I had to leave due to frustration. Additionally, I have been trying to book an appointment since this morning — considering I’ve never had issues booking an appointment on the spot — I was only able to book one by 2pm (3 hours from initial appointment time) due to the lack of understanding of both my service request and the price, only to leave due to horrible service.I am incredibly disappointed in the downfall of the service at this salon. It is with grave disappointment that I must say I will no longer be coming here.
I recommend Rosalie,jhoanne and Roseann to do ur nails they did a Great job 🥰🥰
I did hard gel removal and basic manicure on 15/04/2024.Was taken care by Vegon, who did amazing job on my damaged nails.She is humble, calm and professional and genuinely gave me advice on how to self care cuticle and nails at home.No unnecessary conversation happened which is good for introverts.Thank you Vegon.
Always amazing experience! Nails by Kamala is the best 🩷 Great staff, atmosphere, attitude!
I got my gel polish and waxing done and it was wonderful experience, something which is not done in most of the salonsThey are very hygenic and amazing services.I love itt…. I cant wait to come back ❤️❤️
Neat and hygienic place and the staff are really friendly and meticulous. Kamala and Mary Ann helped me with my nails and waxing. Would recommend this place and would definitely come again.
Love the service every time I am here. From flawless mani/pedi to painless waxing, I can highly recommend all the ladies working here: Aneela, Vegon, Joanne, Kamala, Rosalie… They always make sure I am comfortable and leave the salon satisfied.
I highly recommend Shades by Loft! The salon is clean, everyone is friendly, and the services are top-notch. I cant speak highly enough of Joanne and Rose Ann for their exceptional nail services they truly are amazing
Super professional staff, my Fav place for almost 2 and a half year. Staff Vegon and Joanne are super pleasent and of course pro in what they do... Highly recommend this place if you want to do your manicure and pedicure...
It’s my go to Saloon in Dubai .. best service and best quality and worth evey penny.. i really loved Rose Ann she was very accommodating and recommending me whats the best shape and the best color for me.. all of them are wonderful honestly. Thank you all and thank you Rose Ann
Aliah handled my eyebrow threading & she was so good at it.Joanna & Joy handled my pedicure & manicure and were so sweet and helpfulThe team is super friendly, neat, & very good at what it does.So, happy that I randomly picked their salon for their services.P.S. not expensive
Was great service! I loved the staff they were so nice and Vegon was amazing, she does amazing nails!
Waxing and threading were done by Anela. She is extremely good in her job. Pedicure was done by the lovely Joanne, she is very good in what she is doing. Actually all the staff are friendly and nice including the receptionist who is very cooperative. Wish them all the best👏👏
First time here. Thanks Ann Rose for the exceptional service ❤️
Today I visited Loft for the first time since I needed a Gelish Manicure on a very short notice. I called them up since it was a weekend and bound to be busy, however, the reception actually confirmed an appointment immediately!I got a manicure and pedicure done with Marilyn and Joy respectively. And I am quite happy that I chose Loft for my sudden requirement!Their service is swift, and the staff is well experienced and cheerful. Marilyn did an excellent Manicure and Joy gave me a great Pedicure!Thank you Girls! I will surely see you again!It has been two months since I wrote the review above. I have been regularly going to Shades and every time i’ve had a different staff doing my manicure and pedicure. And each one of them is good at their work and cheerful and systematic.I have found my permanent Nail place in Silicon Oasis! 🥰
Ive been doing my nails here for more than 2 years. I loved the service and the place. Recently, they started using a different nail gelish brand. I have tried it more than 3x and I was really upset as the quality is very poor. The gelish starts cracking on the second or third day after application. I kept on telling the staff about the issue as I am sure this new brand is really bad. I was more disappointed to find out that they will soon only be using this poor quality brand, knowing that they increased their prices recently. After these years, I think it is time for me to find a different salon who is not compromising the quality over quantity. I gave 3 stars only because my nail technician has been amazing.
The worst for me tha rudeness I have received is very unacceptable for me! My company has gifted me a pedicure voucher the only did my feet and they didn’t do my hands and when I asked about they told me I have to wait for extra 30 mins because they simply tool the girls from me to service someone else! The WOREST
First time I visit this salon the receptionist Joan is very accommodating and the other staff as well even do I just ask for the price of the service that they have in salon and salon was clean I recommend this .Thank You ladies ❤️
Very good service thank you so much
I had a great experience..In love with them..Happy staff very nice gestures..❤️
I got my facial done here by Rachel. Their products are amazing and refreshing. Rachel did a very good job and I would recommend her. She was very gentle and gave the best massage. I had a wonderful experience and would love to come back here.
I went for Eyebrow Threading and it was very satisfying. It was my first time to this salon and searching for a great salon that can get my eyebrow done. The staff is very welcoming. Yeah i will be a regular customer here. Ambiance and staff is great!
I love their service everytime a little more.Rosalie and Maria are the best. Definitely my go to saloon for my nails.
Rose Ann always does a great job! And she is also a very sweet girl! ♥️
Consistent 5 star service. Clean and good products. A special thank you so Vegon and Rose Anne for their amazing work.
Everything was amazing, really enjoyed my time there and Im very happy with the result, Joan the reception was very helpful and Rosalie did my nails perfectly.Would definitely recommend to try
Thanks to Shades especially “Moon” for my beautiful nails every single time! And I can always find an appointment, never waiting for a space. Been coming on recommendation by a friend for some time and will continue to come and recommend “Moon” she’s amazing ❤️
It was a great service, very sweet and nice staff very friendly they took their time while doing my nails and it came out perfect ♥️Highly recommended
Great service as always!! Thank you Lee and Joanne🥰🥰
I usually go the shades DSO for my pedicure and threading. My last visit was not so good. I asked the lady who was doing my pedicure to let my feet soak for a while because it’s been 3 weeks and I know I get a lot of dead skin. She acted like she didn’t hear me. She barely removed any dead skin, when I told her she said I have an infection and I need treatment. I cried when I got to the car, went to the doctor and alas he said my feet are fine it’s just dead skin that’s there! My feet are still rough, I went to the doctor for someone’s incompetence. It was very unprofessional the way she mentioned it, my confidence was crushed because it was in front of other customers and staff. The way she raised her voice to utter words she wasn’t sure of or qualified to say was very disrespectful.*Update* It’s been 15 days days after my gelish pedicure and two toes are missing the polish. It just fell off 😭😭 I am currently looking for another salon that has better service in DSO. If you have any that you would recommend please leave a comment.
I have been using Shades since I first came to Dubai years ago . I always return , the staff are Lovley and friendly . Aneela my waxer and threader is amazing. She does such a detailed job and I always leave very happy with the service . I highly recommend Shades and Aneela in particular for her waxing and threading . 🤩🥰
Thanks a lot for Vegon and Rosalie , you are super LADIES. I am very happy with my nails and new color 😍😍😍♥️♥️♥️♥️
Went there by recommendation for classic pedicure, the girl was very nice and did a good job, but I came next day bcs she missed to cut nail at 1 place and it was painful and all red around there. The receptionist couldnt colve the problem, asked to come after some time, after I did come back, said that other girls are not enough professional to do it🙄 and the girl who did pedicure just day before is on vacation, thats super weird.
Thank you so much, very professional and they advise you with the best for your nailsSpecial thanks to Lee and Vibin ❤️
Joy was amazing, great foot polish, thank you!
The best service and atmosphere ever !A positive energy boost turning around the team that is contagious ❤️ special thanks to Vibian and rose
Today I got my Sparkly French nails done by the lovely Rose Ann.I love her work and I love the salon.
Summer Vibes! Thank you Kamala, you are Amazing, my best place ever for Nails
The training are very good and also the product they used are high quality. Thanks ate Joy for my very nice nails. I would recommend this salon. Kim
From my personal experience the salon is really amazing I have been to so many salons doesn’t matter where I go no One can do my nails the way the lady call moon she does she’s one of my favorite lady in the salon you guys should definitely make the appointment with moon she’s amazing also the other stuff they all are very welcoming with :-) made me feel really special you guys should definitely check out the salon also it’s very clean.♥️
Staff is so unprofessional not ready to greet the customer i went there for the service one Filipina lady at the reception was so rude and told me to come back when asked for her name and the manager she told me she will not give any name and also called 2 of her colleagues and there was a huge argument. You should teach your employees how to treat the customers we are not taking the service for free. And tell them that each customer is valuable and they are ruining the name of company with there behavior.Hoping for support.
I have been in their DSO Branch for classic manicure and eyebrows. Whole experience was chefs kiss. I loved it and they also give me discount on the next visit. Staff is super friendly and nice.
Lovely experience! I was totally pampered by Maria & Rosalie. I always come back. Thank you girls
I have been doing nails in Silicon Oasis branch from 2017, amazing service and they always do a great job. Marie, Moon and Roseline are my favorites.
The IBX treatment is amazing! My nails are so much stronger and healthy even doing gel use regularly. Lovely and professional staff with quality products. My favourite salon in. Silicon oasis branch
I have been coming here for 7 years! Service is amazing! Always they know my shape anf color, really professional service and so clean!
I’ve been a client since they opened in souq extra DSO . My go to place with the best service and nice ladies … Moon , Vivian , Maria …And of course Aneela .Thank you ladies for the top service 🌷starting from the reception and all.
Worst facial cleaning ever ! I dont recommend it at all ! The lady is not experienced and she doesnt know what is she doing ! So dont take the risk to do facial cleaning, my skin was awful!Pedicure and manicure services are fine plus the massages ! But facial definitely is really bad !
Waxing was very good especially full bikini was less pain than anywhere else! Threading of eyebrows was perfect and the facial was very relaxing. Im very happy and will come again!
Wouldn’t recommend, my gelish manicure lasted only 4-5 days , the lady that did my pedicure was rushing so much didn’t take time to do a proper pedicure as I need it because otherwise i am in pain and they were not gentle at all , just waste of money.
I highly recommend Joanne for waxing. She is very good and also friendly.
I have been going there for many years. Excellent care as always, the ladies are very good, prices are competitive.
I did manicure and pedicure with vegon and rosaline. Amazing service as always.
I’ve been suffering from ingrown for my whole life tried in many countries and thousands of pedicurists in Dubai They all make me bleed without results.Found in DSO a lady that she the only one capable so far I meet in my life removing them perfectly for the past 2 years. Her name is LALYN. She deserves well done for her skills and professionalism. She is not just pedicurist, she is doing magic really.No one like her in entire UAE.
I visit in your salon with my friend to do nails Ladies are so nice and lovely .
Amazing place, friendly staff and professional team. All of them are as yood as each other. Manicure pedicure, eyebrows, massage - this is the right address for pampering yourself and feeling more beautiful and relaxed. Definitely recommended! My usual place to go is the one at Dubai Silicon Oasis.
I have been coming to Shades by loft in DSO for years now!!They are all amazing! However, my favourite girls for mani pedi are Moon and Lalaine and for the eyebrow threading Anela.The salon is very clean!
This is the only place I trust to have manicure and pedicure done. The hygiene level is pretty good and they actually listen to me when I have certain requirements during the treatment.Thank you.
Very nice staff, knew exactly what I wanted ...Had full pedicure and manicure...Soo relaxing ...2nd time visiting from the UK & cant wait to re-visit
So much time spent on my toes! Fabulous!
Vegon treated so so nice … very patient and detailed to her work … I love her …
Great place for manicure/pedicure, Nessa is the best, she always does an amazing job, very clean and accurate. Place has a huge variety of nail polish colors
It isn’t pleasant when your beautician get so friendly that they start picking their service mistakes as your faults. So I had been a regular customer to this one person in the salon. This day I came for service and her waxing ways were more painful than previous times. When I asked her to do something, she blamed it on me - ‘because I asked to switch off AC, because my skin is such, because ...more reasons.’When I insisted that I am not blaming her for it and that she doesn’t need to keep putting that it’s my fault, rather be a bit more gentle...she didn’t understood possibly and started arguing mid session by possibly comprehending a few words like ‘blame’ and ‘argue’.WE GO TO SALON TO FIX WHAT WE CANT FIX OURSELF WITH GENTLENESS & CARE. NO ONE WANTS TO VISIT A SALON TO BE FAULT PICKED ON OF THE SKIN TYPE AND HAIR TYPE - JUST FIX IT!This whole thing was so unpleasant, I had to drop the session mid way and cancel the other services I booked for.Definitely not going back.
They have breathable colours which is great! Friendly staff who made my daughter felt happy.
Loved it,Rose Ann was amazing
Kamala is very professional. Her attention to detail is impressive .
Amazing service and staff, would highly recommend Rose Ann and Rosalie. The best!!
Great staff and services in Souq extra. Will definitely recommend to friends! :) special mention to Vivian for doing wax!
Very professional & Great Service ! 👏🏻
Great Place. Highly Recommended. I do my Gelish manicure and pedicure From Nessa, shes simply the best.
Very nice and clean and the staff are really professional and friendly thanks Kamala
Had a pedicure with Kamala. She was great!
Love this place. The nail master Moon is the best ❤️ Wish they could have more shimmering color for gel manicure
Camila was so amazing! I will definitely be back!
I love coming here always, jellish is great quality and service is wonderful super friendly Ask for moon she’s very good with jellish and acrylic :)
Had a great time visiting . Dubai Silicon Oasis branch. Rose Ann was very friendly and accomodating. 🙃
Served by Kamala for the nails. Great experience.
I had a good experience in shades. Best technicians Meralyn, Vivian and Maria and Donna for Reception they are all friendly.
Been coming for a while now and always been happy with all the threading & manicures and pedicures I have experienced
I did my hydro glow boost facial with Rachel shes was awesome thanks to Loft for such great staff .I will come again....
I Have done waxing in this Salon Today and loved the Service of Professionalist Bibiyaan loved her service with Care and attention ❤Will Visit InShaAllah more
Im always happy with their service. I highly recommend Moon, she’s the best! 🥰
Calming ambience, extremely nice staff, great products & good hygeine. Loved the Facial given by Rachel. Skin looks radiant!
Amazing ladies amazing service Joan kamala anella I highly recommend
Always the best service for wonderful nails!
My go to salon for the past 2 years. Nice service
Amazing serviceAlways exceeding my expectationsHygiene is super and they are very professional
Very calm and quiet place relaxing environment with sweet staff and the reception girl Joan so cute
Girls are very sweetheart and the service is always amazing and quick
Great salon price is expensive and they font have any offer like others but still the girls doing a good job
Neesa was really quick and efficient with my red gellish manicure, highly recommend!
A very good expirienced for the service and staff was so accomodating ♥️♥️🙏
Had a very bad experience.. I did nails for wedding and they messed it up and now have to manage with this as I payed a huge amount
Prompt and professional services,as usual! Moon,Marie and Rachel are my girls for manicure,pedicure and waxing.
Very nice customer service...very kind very friendly and very professional
They are professional and fast, and very nice
I havent had a bad experience with them yet. Great customer service with amazing mani-pedis.
All girls are so nice and Rachel saved my hands with her perfect manicure !
Great nail cleaning that lasts around a month. And quality products. Love this place.
Shades by loft is very good i like the massage and facial i recommend Shades .prices are also fair
All the staff are very kind and professional. Very meticulous in their work.
Best place in DSO for beauty treatments at a reasonable price. Cant wait for the hair salon to open in May 2019
Perfect for gel polish and waxing... no waiting time also ! Id definitely recommend it.
Thank u viviane and joan for the best service❤️❤️❤️
Got my nails done.excellent service with accommodating staffs😊
Amazing service I love these ladies 10 ⭐️
Best place to get ur nails done. Staff is extremely hospitable.
Terrible!Worst experience ever! Poor quality, terrible staff, ridiculous prices
Worst threading job Ive ever received!! She threaded half of my eye brow off and tried to tell me it was okay!! Furious!! Will not ever be going there again!!
Get my massage here almost each week. Marie is the best!!
Very friendly and clean. Pedicure and manicure excellent.
Fantastic ladies that truly pamper and cater to the inner queen in all of us
Great manicure and pedicure by the ladies!
Love
Amazing nails!
Very good experience and I really recommend itVibian and meralyn are really good
The technician wasnt gentle at all, I was left with an infected and painful toe
Best service and best ladies♥️
Thanks for all the beautiful friendly staff. exceed expectation
Wonderful service by Moon n Dona😍💐👍🤗 🌟
Jacque is very good for nails and friendly
Does anyone know the prices of manicures?
LOVE LOVE LOVE. The ladies are very sweet
Amazing place very cheerful and professional services.
Polite staff. Professional and clean atmosphere.
Staff really friendly !
The best service
Great job.
Good
Love it here
Really upset from their customer service !
Love them all
Very clean & organized
Excellent
🥰🥰
Nice, like it.
Nice
Clean and efficient.
Worst service
Friendly staff
Had an amazing haircut and blow dry with Yazan. Very happy with the service.
Terrible manicure. They tried to redo it, but it was even worse. Previously, they also did it well every other time, but at least they remade it efficiently. I only paid for a classic manicure and then I told the master how to do it.
Very good services the girls here are very nice and professional too, this is my second time with them and I am happy with the services MARYLIN is one of my favorite
Their reception is very bad, I do not recommend it to anyone
Okay experience