SO Original Art and Beauty Salon - Al Wasl

Galleria Mall, Al Wasl Rd, Next to Post Office, Jumeirah - Dubai - United Arab Emirates, Dubai, United Arab Emirates
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SO Original Art and Beauty Salon - Al Wasl
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Va
Review №1

Gülnar did such an amazing job with my hair transformation! I’ve always been scared to dye my hair and she talked me through the process, reassuring me through the process. I’m so happy and love the results!! She truly put her heart into it and it shows ❤️🙏🏼 I highly recommend her!

Ge
Review №2

Lohan did my manicure and is great. Such a perfectionist who focuses on the detail. Elena did my pedicure and is also highly detailed, professional and delivered a wonderful job. Thank you ladies ❤️ you are amazing.

sa
Review №3

Perfection at its finest with a service to match. A delightful team that’s filled with positivity, grace, humor, creativity and love. Could not recommend their services enough for any of their services that they offer. A definite must visit for all your beauty inspired goals. Thank you SO for making me feel special and loved.

ju
Review №4

Very accomodating, response well to clients request, ambiance is clean organised and spacious... ❤️❤️❤️ Service and results are amazing👌

Je
Review №5

I had a terrible experience at this salon, especially with Gulnar and the staff. I was given an appointment time, but they tried to force me to change it last minute. When I expressed my concern, they were extremely rude and even hung up the phone on me. Gulnar outright refused to do my hair for New Year, leaving me stranded at the last moment. This level of unprofessionalism and lack of respect for clients is unacceptable. I do not recommend this salon to anyone who values their time and expects good customer service 👎🏻

Ma
Review №6

If you want your hair to be pulled and burnt come here…I got a body shower when she was washing my hair then started to dry off my wet clothes with a blow dryer.Very aggressive when washing the hair, no gloves and sharp nails, the blow drying was very aggressive as well.They don’t use heat protection and I can see the smoke coming out of the hairdryer so double fry..I specifically came for a hair treatment and left more worried for the state of my hair.Oh and I paid 400dhs, extremely overpriced for such poor service.Not coming back again.

Ca
Review №7

Love my chrome & nail art set from SO Al Wasl! So chic and pretty! 💖💖💖

Ab
Review №8

Poor service, unprofessional, inappropriate interaction from the staff, high prices.I pay the same amount of money for a perfect pedi and meni a whole service for a home service with happy, polite and professional staff.I booked 2 days ahead for me and my 10 year old kid they were mocking with each other when my daughter told them she wants a polish similar to the french pedi and meni with a blue color which is *clear* they gave my kid an impression that they do that know how to put polish or do nail art they gave her a missing service for a full price of kids meni and pedi .. I went to treat her at the saloon but they made her and I so disappointed from our first visit.

Fe
Review №9

I was a regular client, until the owner changed. Last week I called the salon to do my nails. She told me that 10:30 wasn’t available and I can come only at 11 am. 10 minutes later she called me back. That her 10 am client changed her mind and wanted to do gelish instead of normal polish. I told her no ! I booked earlier than her, I want my 11 am appointment. She told me oh but the client already started. Then excuse me ! Don’t call me up every 3 months and ask me why I’m not coming ? Clearly shows that your understaff. Staff unhappy and leaving. I’m a morning person, I like to do my services in the morning. Plus my hair dresser also left a couple of months ago. 😒

sh
Review №10

Honestly my haircut wasn’t worth it, i waited a bit of time to post this review to be sure of how i felt and yeah i’m not very happy with it. some friends even asked me if i cut my hair myself :) my hair was a blank canvas so i felt it was super easy to work with, she didn’t have to deal with any existing layers etc and it still didn’t help. i chose a slightly more expensive salon because i usually never do anything to my hair and i didn’t wanna gamble - and it didn’t turn out so well. avoid getting your hair done here.

BZ
Review №11

Great job but way over priced … i sent pictures of what i wanted to do, and did EXACTLY what we spoke about, and the price they charged was more than double what they quoted me

M
Review №12

Best place in town for nail art (Big thanks to Naomi) she is brilliant 😍

Ma
Review №13

I have been coming regularly for Two years and my nails are always on point and last me for many weeks. I also get my hair trims there and the price is very affordable.

po
Review №14

I love Naima’s blow outs. They are the best and the most glam ever. Must try!!!!!!!Love So overall. Their level of hygiene and care is beyond excellent. By far the best in nail art too. Don’t miss goin for your weekend look to So Original 💕

Lu
Review №15

First time doing my nails here and Kristel is AMAZING!!!!Will definitely come back!

Ma
Review №16

I went to this saloon recently and I genuinely left unsatisfied. Very unprofessional with their time management. When I was there, there was favoritism between clients. My nail technician left me not even half way through the services that I had requested, to go to this client that was already know in the saloon. I had to wait 30 minutes for another nail technician to continue the service. I requested for nail art that I had to wait 30 minutes for and it did not meet my expectations. Also it very overpriced.

Re
Review №17

One of my favorite spots to do my nails. They are pro and their art is incredible. The prices are reasonable when it comes to manni and paddi, but the nail art range between reasonable and expensive depending on your choice. The staff are super friendly and they always offer you something to drink. All staff would greet you when you enter or when you leave making you to feel a celebrity😌.

He
Review №18

One of the worst experiences. Would never recommend this place to anyone. The receptionist with the glasses was highly rude and the dishonesty with the services and prices is appalling. I don’t see how anyone would ever come back or be a regular customer with such dishonesty. This place is all about price than quality, embarrassing.

Re
Review №19

Worst customer service, they were dishonest about the prices, and the receptionist was very rude and when I told her that I have fazaa discount she told me we are giving fazaa discount only for regular customers.Expected so much better from a known saloon as SO.

Ha
Review №20

Veryyyyy overpriced for veryyyy mediocre quality, staff are unprofessional. Mimi gave me 4 cuts while filing my new nail extentions.They are veryyyyy shady with their prices they give prices randomly depending on their mood and I knew that when i managed to negotiate and make them drop the price from 35 to 20 per nail art. I said to them it was absuuurd to charge me 35 aed per nail for a dot and one simple line.Never going back again not worth it! Sooo many better salons in Dubai with professional russian and ukranian nails experts with reasonable fixed prices.

Jo
Review №21

The overall experience is bad. The place is overpriced for the service that they provide. I did overlay gel, application of gel is so bad, it’s not natural. I don’t recommend this place at all.

Ra
Review №22

Omg I cannot believe such an overpriced please, we are in a pandemic and the technicians are not wearing gloves. As well as while I was getting my pedicure done the technicians hair was on the way, and she didn’t even ask how would I like my nails filed:Very unprofessional cannot believe they have so many ratings. Honestly; I wouldn’t recommend anybody to visit this place. No precautions in place.

Ya
Review №23

I did my nails and it was chipped off after 10 days . The gel quality is so poor , I’m definitely not going again to this salon in galleria mall barsha.

no
Review №24

****LADIES BEWARE****** My friend and I decided to try a new nail spa/salon experience yesterday and walked away feeling taken advantage of and frustrated. I only wanted filing and cutting of cuticles for my nails, which is not a full manicure, and was charged the full price of a classic manicure--90 AED, the technician cut my cuticles to the point of blood on both hands, even though I explained to her that my skin is sensitive especially the cuticle area, so be gentle/careful. She did not adjust her technique after the first cuticle tear on my right hand and just continued the same on my left....my cuticles still burn when I use soap and water to wash---very unskilled technician. And on top of the pain caused, I was still required to pay full price for a service that I did not fully get. For my feet, I chose to do the jasmine spa treatment which was 165, then gelish polish which was 90, and then gel removal for 30. This seems extremely overpriced for what it actually was. I know that we may be paying a bit into the aesthetic of the salon, but if that is the case, then the technicians need to wear uniforms that are not stained, have an overall better professional appearance, and be trained well enough not to inflict pain on their clientele. Also, the prices we were charged and the price list on the IG page do not match. I would recommend spending your hard earned dirhams at another salon, as this one is not worth the hype. OVERPRICED, not good value for the money you spend. GO SOMEWHERE ELSE...!!

gi
Review №25

Got my nails done, wasn’t really too happy with the service considering it was very costly for service that didn’t even meet the basic standard expectations. Uneven nails and very chunky shape. Also multiple occurring mistakes happened during the appointment.

He
Review №26

It was one of my fav nail salons, however i saw the nail lady clean the nail equipment in dirty pedicure water and use it on another lady.

Da
Review №27

Average nail services, absolutely terrible hair services

Fa
Review №28

Me and my mum had a mermaid mani and pedi and our therapists were - Kristel, Mai, Shanti and Loan, they were really friendly, kind, took realy good care of both me and my mum specially my mum they took extra care of her arthritis and the staff were amazing, these ladies in particular were so amazing and I will only use them and ask for them when I’m in Dubai.. I hope to see you soon the most amazing gently friendly staff xx

Li
Review №29

So happy with my nails

No
Review №30

Very good staff... Every one is professional for hair, nails and awesome nail art..❤️love it.Very happy client. The prices are reasonable.

Sa
Review №31

Bookings are messed up. I walk into my appointment and they put a client in my booking slot I waited 20 minutes and left.. worst customer service and the staff just looks very lost and confused.I tried them before for nails service also not good and prices are inaccurate and it’s not clean.

Kh
Review №32

Good service but expensive

Ma
Review №33

Paid 620 dirams for nails in this salon, just a change of polish and a small design, they dont tell you before you start which is sneaky and bad buisness! be careful!

Na
Review №34

So Original Art and Beauty salon are one of the best salons for doing gel nail polish, you can do any creative design you desire. Very professional.

Ma
Review №35

Gulnar is the star !and the whole staff are amazingly talented, professional and warm hearted ♥️

As
Review №36

It was amazing treatment.. I loved the way how they treated me .. thank you So 💕

Re
Review №37

Very bad service You put colors on my nails not well, although my nails are very clean, but they want to cut the skin and I do not need that From the entrance, the employee told me we want money

Ha
Review №38

Best salon in Dubai honestly! SO is my go to salon, staffs are friendly & the technicians are highly skilled & professional.

ai
Review №39

They are so overpriced for mediocre work every single time I go to them they change their nail art price not even depending on the nail art itself I’ve been going for 3 years now and it’s just getting worse today I went to get a very simple design that would not even be worth 25 they told me 65 DHS PER NAIL I will not be going to them ever again and I came out unsatisfied

An
Review №40

I had manicure and pedicure, very quick and top service😍 strogly recommended

No
Review №41

Over rated prices, also services are not matching the value of money paid. I don’t recommend the place

Ma
Review №42

Very bad customer service, never on time. I waited for 50 minutes for my appointment and they didn’t even apologize.

No
Review №43

Very happy with their services, I’ve done nail extensions twice and wasn’t disappointed!

Mo
Review №44

The place was tacky, not comfortable. The staff were not professional. And it was too way expensive . I will not recommend it to anyone.

Pa
Review №45

THE best place for some pampering! Try the Japanese pedicure and nail art, they have some of the best technicians in town!

Me
Review №46

Very excellent staff , Naeema was so kind and perfect in hair care

Kh
Review №47

Best Salon out there, very friendly staff! My number one to go to saloon to do my nails

No
Review №48

My favorite place

de
Review №49

Amazing team and good jobBut The music is very loud

As
Review №50

I dyed my hair there and I do my acrylic nails, the Technician is Krystal. I’m a happy customer.

H
Review №51

Use this salon regularly, an it’s goodgood service and location right on wasl road

Jo
Review №52

Very satisfied with the service.

Fm
Review №53

Bad work and team, they were not professionalAlso their tools poor

Ra
Review №54

Extremely overrated, prices don’t match the service delivered at all. Service can be found in other salons with much more professionalism and overall experience. Also please don’t let them take advantage of you!! I wasn’t going to mention that but apparently it’s a common practice from what I understood from the other reviews. I asked for an extra mini service thinking it wouldn’t be much in price since they haven’t mentioned any price changes as well, and was surprised with 115AED more on the final bill.Even the decor and chairs used are really old and feels like the owner just put effort in the place when it launched few years back and now leaving it to rotten. There are hundreds of other better salons in Dubai

*
Review №55

Not happy with my experience

Ra
Review №56

Super overpriced and they’re not straight about their prices & always change them would not recommend

Ay
Review №57

Shout out to rouz the best hair stylist shes professional

Na
Review №58

So original ...So not professional is my opinion on this place.Rude management.

Fa
Review №59

The stuff is so rude

Ni
Review №60

Not bad. Really really cold inside. A bit pricey

Kh
Review №61

First time but good jouise

G'
Review №62

Super talented and amazing service

A
Review №63

Amazing staff

Lo
Review №64

Racist staff !!! Stop tilling black women that our hair need treatment!!!

Al
Review №65

Best salon with amazing staffs ❤️

Ju
Review №66

Amazing service! Everything is worth it!!

Sa
Review №67

Wasn’t good experience ..

Yh
Review №68

Best Nail Salon in the UAE

Ya
Review №69

Terrible experience, never coming back!

Me
Review №70

Professional and professional i love the place and the team

RU
Review №71

Best place for nail art

Sa
Review №72

The place was not clean enough

Er
Review №73

Employees are really professional

Kh
Review №74

The best

gi
Review №75

Quality is very bad!!!

MᎯ
Review №76

Nice ladies salons

Sh
Review №77

Nice

Me
Review №78

Best salon ever

Vi
Review №79

👌👌👌👌🌟🌟🌟🌟🌟

Am
Review №80

Love it ♥️

Gh
Review №81

Their work is fantastic, I did a wifi hairdryer with a Turkish unit, its awesome and their prices are awesome🫶🏼

عا
Review №82

Their work is wonderful and very proficient in drawing nails. Their treatment is sophisticated and the Al Barsha branch is comfortable, but a prior appointment must be made.

no
Review №83

It’s to much expensive triple price than another salon I didn’t recommendI do not recommend it. The price of a hairdryer is 350. They say 150 when I call. Unfortunately, the treatment is not professional.

Al
Review №84

The prices are high and the morals of the employees are badThey are supposed to charge a high price and provide good service!!

Ri
Review №85

Very good address! All the employees are professional and the result is always amazing!

Sa
Review №86

Their services are nice 👏🏻

Mạ
Review №87

Very good❤️❤️❤️

Information
25 Photos
87 Comments
3.3 Rating
  • Address:Galleria Mall, Al Wasl Rd, Next to Post Office, Jumeirah - Dubai - United Arab Emirates, Dubai, United Arab Emirates
  • Phone:+971 4 380 1313
Categories
  • Nail salon
  • Beauty salon
Working hours
  • Monday:10 AM–10 PM
  • Tuesday:10 AM–10 PM
  • Wednesday:10 AM–10 PM
  • Thursday:10 AM–10 PM
  • Friday:10 AM–10 PM
  • Saturday:10 AM–10 PM
  • Sunday:10 AM–10 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Credit cards:Yes
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