Got my hair colored here, and Mouna was incredible! She immediately understood what would work for me and completely transformed my dull, lifeless hair into something fabulous. I really appreciated how quick her approach was. Her eye for color is unmatched—she’s truly an artist!
One of the best salons, the service is a smile from the reception to the workers. Many thanks to the reception.she was very kind and the worker very smiling I will come again so so perfect salon thank you your are the best Noeme, Pham, AppleReceptionist - Bri and Shanti❤️❤️❤️❤️❤️
Mouna is such a sweetheart - my first visit for a haircut and she instantly knew what would suit my face. Super fast and i got a low maintenance hair cut; love how she doesn’t depend on curling iron/straightener but a light blow dry that doesn’t use too much heat. She’s an artist with hair colour!♥️
My only go to saloon in Dubai ❤️❤️❤️❤️ amazing and lovely friendly staff with best services..... Vanessa, Luina, Rhea , Filipina, the receptionists, I dont want to miss a name! But such a lucky saloon to have amazing staff which keeps me a loyal customer ❤️❤️❤️❤️❤️❤️
I completed the hair scrub treatment, and trust me—its the greatest! The deep cleansing was something I had never seen in a salon before every thing was good from costumer service to the service Thant I did
I have been a client of the loft since more than 8 years now. The girls are lovely. Experienced, elegant and very friendly. The management is something else… they have 2 options for the normal manu pedi. Essie and couture. They charge you more for the second one cos it lasts longer.. BUT to have a nice color in the expensive one you can always dream…. Order better colors … its out of stock; the second time order more colors, we are waiting for the shipment; order more colors ya girls !!!! They are changing the formula!!!!! This is the latest answer I got!!!!! Why they should ever propose couture and make you pay more and not be satisfied with colors???? And they keep on repeating couture is longer lasting 🙄🙄….. its about time I change …
Suhair was very lovely, welcoming and very professional, the hair blowdry and styling was amazing.Highly recommended🫶🏻
I am glad to get a great service at the loft and shout out to Sue in the beauty section who is very knowledgeable kind and professional...shes works from her heart!!! Thank you...keep it up
Excellent service. Luina was so dedicated and performed highly professional facial. And Manal is higly experienced hair stylist and did a amaizin hair cut. Excellent services. Highly recommend 👌
I highly recommend Luina she is a skilled professional. Whether youre looking for a classic manicure, intricate nail art, or pampering spa treatments, they have it all.
I would give a 5 but actually since Wafaa the hair dresser left I would only give 4 starsIf you need the 5 stars bring her back el wasl vita branch
I did lash lift with Filipinas she’s amazing love it would come back again for it
The Costumer service is very helpful and the nails was very beautiful and all of the workers is helpful and they smiles with love and do everything with love I would give the place 1000
Its so nice and the service are too good i love coming here too do my nails every month
I had a terrible and frustrating experience at Loft with my extensions, which took two attempts without success, and the customer service was terrible. Then they sent me to Wafaa, who fixed them perfectly and with minimal damage to my hair. I was ready to give up on Loft, but thanks to Wafaas expertise, I’ll be going back for any future services, but only with her 🥰
Perfect services I experienced in wasl vita. Specially receptionist who always have a big smile on their faces when they greet❤. And the professional hairstylist and nail technician.Highly recommend everyone to go and experience 😘
Great staff and awesome products ask for Kismet Nip Nails lasts 3-5 weeks and keeps the shine 😍
Did basic manicure with Rhea today and the experience was lovely!
Stay away...at least from the Wasl Vita branch.Oct 21 2023: The sole stylist there arrived late, lacks communication skills (knows limited English), BLEACHED my hair without informing me and took way too long while attending leisurely to other clients in between. Had I been informed while getting my appointment that the stylist at this branch knows only basic English, obviously I wouldnt have booked here in the first place.Anyway after FOUR hours of sitting there and a lot of painful backcombing, I got wacky ombre hair... with a MUCH lighter color than I had requested AND almost missed an event (could manage to attend half of it... with my weird hair!)Although the manager saw the damage, she gave only a puny discount...that too only after I muttered never coming back. I dont know why but then she also decided to fix an appointment at another branch for me the next morning. I was dubious but the way my hair looked I was willing to give it a shot. Anything to make them look a little decent!Oct 22 2023: Mazen and his assistant at The Loft MoE had to apply quite a bit of effort just to brush my hair straight, they had to use hair relaxers simply to disentangle my hair (super dry from the bleach yesterday that I hadnt asked for). He did his best and to be honest the color has turned out to be beautiful. However its definitely not what I had initially set out for - ombre - but lesson well learnt. Do not try out a stylist without a recommendation from someone you know well. I will definitely book with Mazen at The Loft MoE again as he seems highly experienced, was quick and was decent enough not to charge for fixing my hair. But The Loft Wasl Vita: my weirdest hair salon experience in Dubai in 16 years. NEVER going back there.
Mouna is amazing she does really good hairstyling, very nice smiling and friendly.
Nice staff, very professional and special thanks to Mouna and the manager Salma
Today the service was very good with friendly and professional Manal doing a nice and quick blow dry and my nail gel removal and filing with Filipinas . Great to have a good salon just next door…
The best hair dresser in the loft amazing hair cut as well
I have been coming for the last few years. Deborah is amazing! She is knowledgable, friendly and knows her stuff. I have changed my hair colour and style so many times and she just goes with the flow. Thank you Deborah for being wonderful!
Do NOT get a haircut there! Nails services were excellent but hair was terrible, no technique whatsoever, and cutting without even focusing on the hair, horrible . Blow dry was ok. Only recommend nails and eyebrows there.
Very good experience and very professional hairdresser Manal was in higher level and exceptional hairdresserI was really happy and will always come back
Horrible experience…the hairdresser ouaffa doesn’t understand english very well as she could understand the meaning volume & bounce in hair .When i mentioned i want volume and bounce in my hair she trying to give spiral curls. I tell her use hot rollers for bounce she uses brush .then called the receptionist to explain to her but she asking me what u want her to do . I asked the receptionist to ask the hairdresser to give solution but they both were unable to communicate. Ultimately she did back combing for volume on flat hair.. i walked out mentioning it was one of the worst experiences and they were ok with that. .. horrible unprofessional. the salon is empty on a Saturday eve ning is-apparent now .
I get my SNS nails done by Maritchel. She is so talented and a good eye for perfection. Been going to her for almost a year and I highly rate her customer satisfaction. She is a lovely lady and I hope she never leaves. All the staff are friendly and do an amazing job. 5 stars all round. 😍
I visited the loft fifth in Abu Dhabi many time last 3 month, the staff were very friendly and professional. Today i come again to Dubai and i get many recommendations for other salons but i come to the loft in Dubai. Medina she was very friendly with me , smile and professional but wafa she was a very rode and she have a bad attitude!!! i was want to come later for protein and color hair! But it will be my last visit for the loft (: !
Amazing salon. All their nail technicians are great and friendly. I am impressed with their SNS, it is all worth it. Maritchelle is very talented and perfectionist with her work. Thanks to Eunice who have all the patience to do my pedicure. Steph, Shiela and Reina are all great and make sure to pamper you well.I am always looking forward to my monthly visit ;-). Kudos to all! And keep it up!
Eden was super accommodating and had a big smile all the time. She is amazing and a great asset to the company.
Ive been going to Deborah now for 5 years. Wouldn’t ever change her. She’s the best in Dubai, very professional and knows what she’s doing, she is very honest and would do the best for you. Really amazing friend ❤️
Deborah is the best stylist for blondes! My hair is in way better condition now after having one booking with her!
The front desk staff are very professional and helpful but thats it,in this branch specially Fatimah the hairdresser doesnt know what she Is doing other hairdresser has to correct her work....and the salon in general can improve hygiene, even if u want to drink water their glasses has lipstick stain!!!
LOST FIFTH AVENUE WASL VITA, today at 11.38 am I called to book for me and my daughter for 2. they immediately booked us for 1 pm. then before to agree I just asked for the prices and it became difficult to obtain any price straightly. the operator said she will called me back. at 12.28 still no news, so i called them back and they said the 1pm appointment was taken and they said they called me 3 times while I don t have any missed call on my mobile and was really waiting for their call, so my mobile was not off not out of my reach. now they gave me a ridiculous price of 830 aed for highlights for me and a cut for my daughter, i said ok, but said they don t have the space available now at 1 pm ! nobody available in this salon, where I am neighbor my villa is just in front. this is the second time there are issues with not serving well the customers and careless attitude. i got one year ago a big issue with products they are using which are expired and my hair turned damaged discolored. they offer me free sessions to compensate but I came back there because it is just in front of my house, and they change often their hairdressers, which also show they are not good to keep their employees. please ask them to show you what they put on your head before they do it. totally disappointing, I am not going to go there anymore.
A beautiful salon!! Great customer service and great staff. Everything was so clean and perfect, nail and hair services were amazing, can’t wait to go back.
This is my favourite place especially for mani and Pedi. They are very professional. The loft is very clean and brightly lit at Wasl vita. I have been to the dubai mall Loft and its dark.The hairdressors keep on changing, thats a downside.Charges are ok, not too pricey.
I am enjoying great service from Deborah and Maricel I have SNS nails by Maricel.they last really welland they have a great selection of colours! Deborah does my hair and she is the best for blondes xxxx
Highly recommended for waxing. Had Luina attend to me, and shes very thorough and made sure I was comfortable the entire time.
The hairdresser is very professional, I am extremely satisfied with my hair coloring and my hair quality after visiting you salon! Will always go there from now on
Great service. Nice place to relax.
Incredible experience with Manal super professional I like my style thank you I hardly recommend it her
I have really lush eyebrows and Misbaah is my go to person for threading. She is amazingly good with threads and can fix any uneven brows.
Great customer service - both the stylists & the management team are dedicated to making sure you walk out the door happy!
Amazing , lovely experience-philipinas
Easy parking and shops are super price
Perfect experience with Manal ( wasl vita) - Professional service and patient ladythe result was so amazing ..
I used to love this place but when I had a family emergency the hairdresser zohra was exceptionally insensitive. Its no longer my go to salon in the neighborhood.
I always make my nails there❤️ best place
Excellent service & best place for emergency grooming with no previous appointment needed but rediculously high pricess!! Pricess need to be reveiwed !
Always a fantastic service, fantastic SNS nails by Maritchel and great pedicures by Stef :-) love coming here!
I am so in love with you services , especially treated by Reina , i always had massages around the word , nothing can beats hers ,
Nice place and staff for nails. Just missing maybe a little bit of soft music in the background.
So clean and the shape is perfect
One of the best salon in Jumeirah but take an appointment for hair style
The entire staff is so kind and welcoming! Love this salon.
Worst service ever!Save your time and go another branch !That nail technician (the only one who does SNS ) has major attitude issuesNEVER AGAINAnsam
Good customer service. Staffs are so good.. highly recommended
My favorite saloon & the best in Dubai 👏🏼👏🏼
My experience was great
Sometimes I get excellent service othertimes; less than average. No guarantees. They keep changing their staff.
Thank you so much everything was perfect ! Highly recommend
Nice staff good behavior...mis misbha Have good experience nice work..thanks
Worst place ever I don’t recommend rude dirty and unprofessional service.
The design of the branch can be better. Service is standard.
Good salon amd services in this area
Consistently good. Girls are excellent..
Amazing treatment
Perfect service
Wonderful stuff and services
Love the services
I visited the salon because of the nails, but I met Manal, the hairdresser, and I trusted her immediately, so I decided to cut my hair, and it was a beautiful haircut, as I had wanted for a long time, and I had never met anyone before.Thank you, Manal, I bless you