Please avoid this place at all costs. I used to be a regular when I moved to dubai and even had membership for convenience.In the beginning my nails (gel) would never survive and always break until I tried another place and suddenly I realised their quality of gel is so bad and so expensive in comparison to other super professional, less busy and more respectful.Then once I really needed to do my nails and the other places were booked so I went there and my nails broke on the same day after weeks of investing in getting them longer.I called and gave feedback and someone called Haneen called me and didn’t even accept to refund me and only offered a free session which I definitely declined and never ever went back or got the money back.Solo Tre or loft in the area offer much much better service and better gel quality please avoid tips & toes anywhere and if your nails break it’s not the gel it’s the gel quality they use
I am a loyal member with Tips and Toes and the quality of the services is just the best. My favorite branch is the one golden mile and all of the therapist are extremely friendly and really good! Thank you Tips and Toes!
I recently visited Tips & Toes at Dubai Galleria, and I am beyond impressed with the exceptional service! From start to finish, everything was perfect.First, a big thank you to Marie Chris and Richelin for their meticulous attention to detail with my nails. They were professional, patient, and ensured my nails looked flawless. I couldn’t be happier with the result!But I have to especially highlight Kabalan Louis, who took care of my hair. He is truly an artist! Not only did he deliver stunning results, but he also took the time to thoroughly advise me on what would suit my hair type and style best. His expertise and personalized recommendations made all the difference. I felt so confident in his hands, and the outcome exceeded all my expectations.
Absolutely bad quality of service!!!! Just today did my manicure with gel polish . I am wondering what it was?!!! Literally she did zero! I am wondering how you hire and train your stuff?! Do they actually know what means manicure??? And the gel polish- another story!! I think 4 years old baby girl can put the nail polish better!!! Absolutely disappointed and waste my money . Hope the management is aware of the zero quality that you provide. Now I need to book another salon to fix what your “wonderful nail technician “ have done. I can’t believe that this kind of service is provided in Palm !!!!the worst experience ever !!!zero stars.
The service was outstanding, and the staff were incredibly accommodating. Everyone seemed genuinely happy, which made the atmosphere so inviting. I absolutely loved the vibes of the salon.
Fantastic massage with Lulu and then great service with eleine & Susan (mani/pedi). My first time here and definitely many more will follow
This place is a joke! I got a jelly manicure here 3 weeks ago and came back again today for normal manicure and pedicure. For the removal of the jelly which they did, they charged me additional fee. After the nail polish, they did not even check whether the nails got dry, I waited on the chair for 15 mins with no one checking or helping! They also told me that as I have mani pedi package, they can give me a head message which is usually free everywhere and at the desk they charged me another 95!
Hairdresser showed up 15 minutes late for booked appointment. I was left waiting. Nobody bothered to tell me she’d gone out. I wanted to leave as was running late for a birthdays, but they insisted she’d fix my dry hair quickly. Hair was made frizzy by over drying. So I got up and left with messy hair. Never again.
I’ve done a manicure with gellac. Bad quality gellac and manicure was not done properly. Paid way too much for the service. Never ever go there!!
The staff and services were excellent. The receptionists were very welcoming and accommodating. I will definitely be back again.
Fast an quality service. Within 1,5 hours possible to do manicure, pedicure and waxing ))Time saver
Had a 300 AED hair style, it’s a sleek pony tail, the lady put 1 bottle of hair spray on it literally, instead of just using a bit of paste or other products to reach this sleek look. Will go ahead and wash my hair at home again. My first and last time, thanks
I have been fortunate enough to go to this Golden mile outlet since it opened and even when it was located in Shoreline the palm, its so good to see familiar faces even after so long, special thanks to Mariam the best waxing lady ever, my kids are now 10 and 13 and Mariam looked after me when I was pregnant with both of them in Dubai then we reolated back to Australia. Today I walked back into the golden mile outlet and Mariam was still there and she looked after me again, like she always did, thank you thank you! Truly you all know how to make us women feel amazing xxx T
I had the most amazing experience with my mani pedi at the Tips & Tops Golden mile. I wanted to get a xmasy shade and they got exactly what I wanted. The technicians are very skilled and so friendly. Loved the chilled ambiance with relaxing music. They also mentioned they have a new branch at The Pointe Palm Jumeirah, so I must check it out next time!
I got nail fungus in Golden mile branch which is extremely difficult to get rid of. NowDuring my summer vacation I have to take load of medication and I can’t step foot in water. This is really basic hygiene to ensure equipments are sanitized properly. Horrible
I have been a customer of tips and toes for almost 7 years if not more. I booked a blow-dry for an important event. when the hairdresser was going to do my hair suddenly she said that she had to go up to the academy and thelovely receptionists tried to get her to stay and sort it out for me but she suggested her assistant dog hair and that she really needed to leave the salon. I said that I have booked a hairdresser to get a blow-dry and that I have an important event. The hairdresser was adamant that she had to go, suddenly she goes to the lady next to me and start cutting her hair…at my booked time! I was super sad and went home without fixing my hair. the next day, the manager calls and said, unfortunately, the customer who was supposed to be after me was done earlier with her waxing, so they took her instead because the hairdresser said the assistant can do blow dry but not haircut. But she said that she needed to go?! And suddenly she was taking another customer!!. I have been a loyal customer and always defended and spoke highly of the salon. I think the way the hairdresser and manager handled this was very bad. Im not recommend visiting the salon because after about 1 year they have gotten worse with most things. I had fantastic nail girls but unfortunately I will try to find a new place. the way the hairdresser and manager made me feel was absolutely nothing I want anyone to experience. Just not care just as sorry sorry madam and act like they were not badly done.
This was a mistake to subscribe to the yearly membership , they take the membership in advance and they gave you hard time to book the service and they dont show any flexibility to extend the service if you had emergency and you didn’t use the service
Claudine and Jennifer are amazing! Thank you for the tips for my nails and toes hehehe
Rude staff. Was very unpleasant situation with therapist (she put my feet in VERY hot water and laughed on my reaction). I asked to speak with manager, but she was off. And yes, I am still waiting the call since Saturday. Btw, I was client of this place about 1 year. Do not recommend.
Love going to the Tips and Toes at Golden Mile, the ladies are always welcoming and reception always manages to arrange a time for me. Go there for nails and massage with Aisha - heavenly.Membership is the best option! Only missing one star because I wish they would have direct number or WhatsApp to communicate, but other than that, I’m a happy customer.
Okayish service but you could tell the place needs much better cleaning and proper refurbishment.
I always have a absolutely wonderful experience with Jennifer and Novy. Their exceptional service always go above and beyond my expectations when getting my nails done and enjoying a relaxing massage. The massage was incredibly soothing and helped melt away my stress. I left feeling rejuvenated and pampered. I highly recommend Jennifer and Novy services for anyone looking to treat themselves to some self-care and relaxation. Thank you for a job always well done!
I’ve been coming to this branch for 5 years now. Even after I moved to another area I get my blow dries with Janet and she’s simply amazing and a perfectionist. Thank you Janet for your consistent quality of service ❤️
I did a hair wash in the salon, never will do it again, first of all I got in the chair and was waiting for my master to finish blowing up her own hair. After hair wash she was brushing my hair so hard and aggressively when I saw amount of hair that I lost after this hair wash I was in shock!
A TECHNICIAN MADE AN ABSCESS WITH INFECTION ON MY TOE !!!! I have been a glitter member for more 6 years at Tip and Toes Golden Mile.2 days ago, I went for my monthly mani / pedi, the technicians I used to book were not available so I booked with others technicians. The lady who was doing my pedi removed the skin under my big toe and it was painful I told her many times is painful but she kept on going deeperI came back home and I started to feel the pain. I cannot even put my toe on the floor its red and blowing up. I immediately took an appointment with a podiatrist ( which I paid 500 AED from my pocket) . Result : the technician went to deep and open the skin, infection started with inflammation.I raised it to Tip and Toes, they were supposed to get back to me as of now no one called me / get back to meThis is unacceptable, unprofessional and what happened is serious. I am still on a high pain and I dont know yet it I would need a surgeryI am very disappointed by the service and non-professionalism of the management.
Overpriced , at first they gave me a price then retracted that price and gave me a new price thats unreasonable
I have been coming to Tips and Toes for a few years, they always manage to fit me in as my working schedule is unpredictable. The ladies are friendly and provide a good service.
Czarmane did my 1 hour massage and was so good let me stay for 1 and a half hour. Best massage I’ve ever had. All the staff are lovely. Definitely coming back! X
90 min massage with Lulu incredible!!! Recommend her 100%.
If I can give no stars I would. I have been a member of this saloon for the last 5 years. Before Covid the service was so good but now it is terrible service and customer care. I went to do roots color and highlights for my counter. They messed up my hair and tried to fix it it took them 9 hours from 4PM until 3AM in the morning next day my hair was totally burnt with patches of color. They didn’t agree to fix it until I called police. After 2 days I went to fix it. It took them 9hours 1PM until 10PM. The result was just they color all the full hair dark. They charged me 1500dirhams for the service and said your blond highlights will show after one week 😑 . They let me buy serum and mask to repair my hair for 450dirhams and when I tired to use it at home it was broken ……Don’t ever think to do any hair service in this place . Any branch. I am really sorry but their stylistes don’t know what they are doing at all. I have along way to go with my hair repair. My honest advice Dave your time and your hair Heath and of course your money. Now I will see how can I get my peace of mind back
I’m not one to complain but this time my voice needs to be heard. I was having eyelash extensions done when a lady was put next to me in the chair close by. She was clearly sick, coughing and blowing her nose with no consideration for anyone else. Now the staff should have either refused her entry into the salon or at least given her a mask! I was so uncomfortable listening to this for the next hour that I asked for a mask to try to protect myself! I couldn’t move because my eyes were full of glue so I had to sit there and experience this awful scenario. I told my technician to please hurry and finish which she did. When I was finished I glanced over and to my astonishment, this lady had no mask on just totally oblivious with no regard for anyone else!!!!!Anyway I am now sick! I will be testing for Covid in the morning as my symptoms are terrible. Bad headache,!loss of smell and taste etc… my concern is all the staff members will probably be sick too!!!! I did voice my anger to the manageress but I think she felt powerless as nothing was done or said!!
Marvellous service - always!! I’ve been coming here for years and keep coming back. Amazingly gentle and friendly always! A special mention go Maryam for looking after my wayward eyebrows 😁 and a firm relaxing massage from Novy 😍
I am so disappointed! I did my manicure and pedicure. Pedicure was great, but lady who did manicure was really bad. So we agreed that I visit them again tomorrow. I got again bad quality manicure and it peeled off in less than 24h.:(
Fast and easy. Friendly staff.Clean and professional.
Yasoda has been doing my waxing, threading and eyebrow tinting for years. Girlie is my go to for pedicures. Both women do an incredible job and make every visit enjoyable with their kindness.
Although we were late and at the wrong location🤦🏻♀️, we got helped perfectly ❤. My sister had a pregnancy massage (recommended!) and I had a pedicure. What I love is that they offer you to take the disposable files with you, instead of just tossing it out. The chatfunction at their website is fantastic. I spoke with ms. Mona multiple times and the information she gives is quick and complete. Will visit again soon!
Thank you Jean (manicurist) for my perfect nails. I’m a regular in your saloon at Golden Miles, but this time I was unquestioningly happy with my nails. She made it look perfect. Thanks a lot.
Horrible experience with manicure and pedicure. If you like a detailed job, please don’t go there. I hated my experience and even manager let me wait and didn’t even bother to come and talk to me. Super bad attitude especially with Kristine.
I was regular customer here 4 years ago.But believe me or not , what a silly system in watsup now to book an appointment. I do not manage 3 days in a row.
The services are poor and expensive. They made around my nails bleed when they did them, and hair services were poor. However, Facial wash good. I will not plan to go back to this place again!
Very dissatisfied with the service! Its always overbooked and full and management dont care about quality but rather quantity! This is too bad! Paid almost 500 aed for nail extensions and my nails is so damaged now my nailbed is bleeding on almost every nail!!!! Soon ill walk in there and show you exactly what I think about you and your money making scheme! This is unacceptable!
Great service, super nice and professional, the ladies are always ready with a smile and a cup of coffee. The nail polish range is amazing and I can highly recommend the neck and shoulder massage while getting mani-pedi- its one if the best features!
Ive been coming here for 3 years. The service is impeccable. For hair styling ask for Janette, she is the best
I love Tips and Toes! I had several services at this location. Jannete styled my hair and did a magnificent job!I had a pedicure two different times with Eden and Girlie. They were both very thorough and did a marvelous job! The foot and leg massages were great!I also had a upper neck and shoulder massage, a full body massage, as well as a trigger point therapeutic massage with Renalyn. She has the gift of healing hands! If you are suffering with chronic pain, or just want to de-stress, dont hesitate to book an appointment with Renalyn! She is absolutely one of the best pain management massage therapist in Dubai!
I absolutely happy and satisfied from the nails and facial and massage services.I m not happy at all on the hair services. I did a haircut yesterday and the lady didn’t know at all what to do.I need to go to another place to correct my hair. I paid a haircut for nothing!!!! And i need to go to another place to pay again.
Lovely branch with the sweetest staff - much calmer than Al Barsha and less crowded! I informed Racquel that my hair would get very dry from blowdrying, and she totally understood and used a very gentle technique without any pulling or discomfort. Super customer service as well if you have any issues. Will be back soon!
So they did it again, charged me for 30 minutes massage although I was clear I want 20... last it was late to ask for refund as I noticed this at home ... this time I asked for the invoice and vois la Im being fooled. What made worse; the attitude of the reception. No smile, no sorry nothing...very rude ... [02/05, 12:41] Tamar EES: Last time I have been charged for 40 minutes massage although I said clearly I want 20 mins[02/05, 12:42] Tamar EES: I couldnt say because I discovered once at home[02/05, 12:42] Tamar EES: Last week I asked for invoice and looked before I pay[02/05, 12:42] Tamar EES: And yes they have done it again[02/05, 12:42] Tamar EES: Thats one issue[02/05, 12:42] Tamar EES: The other issue is the reception has rude attitude[02/05, 12:43] Tamar EES: They didnt even say sorry for the mistake[02/05, 12:43] Tamar EES: Not even a smile[02/05, 12:44] Tamar EES: Im a regular client and when I asked if I get some discount... she answered with an ugly manner[02/05, 12:44] Tamar EES: They need to behave
I used to visit this branch regularly as I had been working very close by. It’s actually a shame - most of the girls there are very friendly and engaged ,apart from 1 who was working at the reception...In general I was satisfied with the service, used to go at least once a week,tried pretty much everything.Although I must say - they do not really know how to apply gelish and acrylic, and they way they’re removing it is even worse !I’ve always had gelish before (made at different spas) and it never damaged my nails as much as it did only after taking their service for gelish nails twice in a row...still trying to fix the damages...The main reason tho why I won’t visit them again is that something had changed the past couple of months...Each time I went there , they’ve changed the total price after having the service although the price list did say something else...I’ve called once to ensure what the price was ,in this case 158,40 aed - what is the point of having such a precise amount if the total ,after having the treatment, is 101,60 aed more ?!?!?It’s not reasonable! What is the point of a pricelist at all then...if they end up making you pay way more after it’s done...at least inform the customer!!!And frankly speaking this was not the first time they’re trying to fool me - yes that’s how I felt!!! Prices kept changing for the same service!!!And on the top they’re trying to make you buy their membership for more benefits apparently...I’m happy I didn’t take it.Btw each time I was complaining at the reception about the spontaneous price changes, the lady who seems to be managing this branch ( as she’s sitting and hiding in the little office behind the reception) did not care at all...so this here was my only way to share my opinion. Thx
Love this Place. I’m a regular here. All the ladies are skilled and friendly especially my eyebrow technician Usha who’s amazing at her job. The manager of the branch is also super lovely and always willing to listen.
Lovely place actually the best nail saloon in the UAE I don’t go anywhere and trust no one with the accuracy art technique and atmosphere. Techniques are amazing and extremely friendly Irene, Usha and Glory have been more than friends I really appreciate it. Tips and toes is my second home ❤️
Very professional staff and great service :-)
I am so happy to be back in Dubai to came to T&T to visit Usha for my beauty routine that I miss for the last month while away from the country.This is my favorite place
Friendly staff and they do a great job. The place is always clean.Jennifer is the best for nails!!! 🫶🏻
The most horrible experience in all dubai. Very low Customer service. Have been charged more than expected. Got mislead by the receptionists by wrong information about the prices and after my nails got done they came up with a total different and higher price. Its like stealing your money with your eyes wide open. You dont deserve one sigle star even.i will make sure dubai police and consumer right département deal with you ladies.
Despite the fact I leave nearby I will never ever go again there in my whole life. The girls are not welcome, same no accommodation for membership client, and I dont know if they do it on purpose but they never have place while the salon is one of the biggest I am done wirh tips and toes. Was better before now it is a waste of time going there
I am keeping coming back for Tips and Toes signature full body massage. Great experience
Great service as always! Sheila is amazing for hair!My go to for blow drys and hair!
Super happy with everyone at tips and toes! Have been coming for years, and I’m very satisfied with their services
On my last visit I was charged extra for removal when I had gelish and did gelish again, unfortunately i only noticed at Home. Shape was so weird that i was determined to go back the second day for a fix, instead after thinking twice i will just avoid drama and use these services somewhere else.
Phoned for an appointment and to check if the nail colour I wanted was available as last time some colours were unavailable; was told they would need to check and would phone me back, took my number but never phoned back, after 25 mins I called again, first answered and hung up, then second time no answer... that’s when I remembered why I stopped using tips and toes
No respect for people’s time. They booked me in but when I arrived they said they don’t have a technician available. Then why take bookings?
Always great service, friendly staff and nice atmosphere at Tips&Toes Golden mile. I highly recommend Jesica and Susan
I love this place. Never had a bad experience, the ladies are so lovely and always do a great job! I also think it’s good value for money with the packages and offers.
I had bad experience, not professional at hair cut and waited for long for mani pedicure and they told deferent price from what they said on the phone
The best Spa in DubaiSince i moved to Dubai, it was very big drama to find really good place for my nails,hair and wax and i`m happy that i found Tips & Toes in Golden Mile.
Great service but a bit too noisy to relax while getting services done there
Most horrible service ever! Mani padi staff are the slowest and totally incompetent! Ignorant front office supervisor Madina who doesn’t even care to nod the head to my complaint!
Hi great service Czarmine she is expert in massage. Highly recommend her
It’s an okay place. The lady kept asking me if I wanted to have my cuticles cut or if she should push them back. When you pay for a full manicure do everything that’s apart of it. Don’t try and take short cuts.
I’ve been going to TT regularly for the past 7 years…never had an issue. Service is great
Best facial in Dubai - ask for Sheila!!She cares for every inch of and every pore on your face gently and thoroughly!Professional and focused too.Challenge you to find better than Sheilas facials!
Great service , friendly and pleasant atmosphere !
Love this place! Ive only been for waxing but its very clean and they usually run on time and do a good job!
Great service, great massages, the nails take a little while to complete but they last! Defiantly my favorite nail salon in Dubai.
Clean and great service ! Been going there for years and would never go anywhere else
Glory was super nice!
Have done my nails and after 2 days 3 nails were not done properly. Had hard time to reach out to them and when I went there to fix it was treated with very unprofessional manner and no customer service adequate attitude. Highly not recommended as they don’t care about customers.
Great salon. I have been going there since 10 years ago and the quality is always great. This is the only salon I go to for my nails.
Perfect service, did mani and pedi shellac girls definitely know their job, despite I am in a hurry they did well job thank you girls
Not a good place. Did acrylique and got a fungus in one of my finger. Never get receipt. Never know what I am paying for. Will never go back and will not recommend this place. Manager was supposed to call me back but never did.
When a women know what she wants than is tips and toes. A place with great staff and great services. If really need to relax and have great time. Tips and toes is here.
Tried back massage there, it is amazing with specialist Irma, but mani and pedi is ok, you can find better place for that.
One of my favorite places to go and pamper myself .. they are very service minded fast and efficient. I am always greeted with manager and they make sure I feel at home .. thank you #tipsandtoes
Susan and Khristine they are best manicurists..Aisha is the best massager..best service.
I wouldnt want to be anywhere else but TITO for Mani & Pedi. I think the staff was lovely and the management is very supportive :)) Keep it up!
Very nice massage, 90 min passed by really quickly. Nicely designed rooms and kind personal
Booked in advance,went, waited for 20minutes and left as a therapist was not available or was double booked. 0 care from administrators. Badly managed place.
New hairdresser Fadinis amazing. Please keep in Golden Mile branch
One of the best experiences that i have tried in my life, from the staff and prices, all i can say is they are number 1 ❤️
Professional service with a smile!
Best service in Dubai. Irene, Marisett are my favorite ladies there but honestly all of them are amazing 😊
Excellent hair service with Shila & overall everything is great
I love my purple hair color 💜thank you ladies🙏🏻 keep up your good work.Highly recommended 👌🏻
They have small isolated room for two sits this is good. T&t best salon chain in UAE
Not a good job!In my case manicure was a mess, only the welcome and amenities are excellent
Too expensive, and they kept trying to get me to pay for more services and products.
Omg where do I start well let’s start with Ms Janet Ms Usha I’ve known each them for many many years and as long I remember they have made my journey unforgettable (professional kind accurate Jeanette has good PR❤️
The atmosphere is very good, the spa is a bit untidy. Prices are great so the staff
My favorite tips and toes. The staff is all top.
Very disappointed..blow dry is a mess..I wasted 120 for a very unproffesional service..definetely will never come again for blow dry
Feeling so relaxed and happy 🙂 great facial & massage. Thank you tips and toes
Very pleased with a quality of service and service.reasonable prices(pleasant surprised).thank u very much.Alina
Very relaxing place and the people there are happy that can give you good vibes. Best place to be.
Amazing experience! Elaine is superb!
5 stars for this branchs attentive manager and rest of the team, keep it up girls 👏🏻👏🏻
Lovely ladies and perfect treatments.
30 minutes late and still waiting …Edited: 35 min and still waitingEdited: 40 min and still waiting
Very well mannered, professional, great job👍🏽thanx tips&toes 👌🏽🌻
Dahlia is absolutely amazing hair stylist and colourist.
Always a good mani and pedi. Very consistent.
Yashodha is just fantastic with waxing
Quick…clean…easy appointments…amazing Staff
Always clean, perfect team at your service.
Low quality service specially the nail section and overpriced!
Golden mile team are the BEST 💕💕💕💕
Good service, not extortionate prices.
Best massages , amazing service
Czarmane is really good.
Chatman was very professional.
Good prices ! Great courteous service!
Bad service, they don’t care at all.
Amazing experience. Will visit again and again.
Very professional, clean and friendly
My hair and nails look amazing!!!
They are quick and capable.
Thank you, excellent!
Yasoda is excellent
Always good massages!
Modest
My fav on the golden Mile
Best value for your money
Mariam is fantastic!
Terrible customer service and experience
Amazing experience
Very nice place..
Good for kids
Lovely place
We paid a lot of money for my nails and my daughters nails, we asked for the Russian technique, and we paid a lot, we came on 12/25, I came back for the nail polish that was crumbling on the 28th /12, and also on 30/12, my daughter also had her nail polish crumbling, never using the Russian method, we had our nails in this condition and we had to pay a more reasonable amount in the other salon , and this has lasted more than 3 weeks, it is January 6 and for a few days the varnish has completely crumbled, the technicians are not trained at all, I do not recommend this salon to do your nails, because you will lose your money!! !
My favorite salon! Everything is organized and of high quality! Massages here are provided by therapists from Bali! I recommend
Elegant massage, excellent service level, very clean. I recommend visiting for those who love a sense of comfort
Excellent massage