Charlotte Tilbury

Mall of The Emirates, Sheikh Zayed Rd, Al Barsha - Al Barsha 1 - Dubai, United Arab Emirates
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Charlotte Tilbury
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Review №1

I had an amazing experience at the Charlotte Tilbury store in Mall of the Emirates! A special thank you to Souhir for her exceptional assistance, kindness, and professional attitude. She was incredibly knowledgeable about the products and helped me find exactly what I needed. Her friendly demeanor made my visit truly enjoyable. Highly recommended for anyone looking for top-notch service and expert advice!

Ra
Review №2

Cherry was my make up artist. It was my first time trying the product and experience. She was absolutely fantastic. She recommended the look and it was exactly what i wanted. I feel so confident and beautiful. Their products feel very light and natural. Im definitely coming back! Thank you Cherry.

Em
Review №3

⭐⭐⭐⭐⭐I had an incredible experience at the Charlotte Tilbury store in Mall of the Emirates, all thanks to Souhair! She did my makeup flawlessly and took the time to explain each product she used, which made me feel so confident and informed. Her expertise, attention to detail, and friendly approach truly stood out. Not only did she create a beautiful look for me, but she also gave great tips on how to use the products at home. I am so grateful for her efforts and highly recommend visiting this store—especially if you get the chance to be assisted by Souhair. Thank you for such a wonderful experience! 💖

Ry
Review №4

Manisha is perfect in customer service and very good in making the client comfortable… I was just planning to get a foundation stick but ended up buying more products…

Ma
Review №5

I had such a great experience at the store last week! The staff was super friendly, and Vimbay gave me an amazing makeover. The overall vibe was so welcoming, and a special shoutout to the manager, Souzan, for making me feel truly special! I’ll definitely be coming back to the Dubai store again! ✨

Ay
Review №6

Cherry is a great make up artist ,such an expert, highly recommended , she really knows what suits your skin tone and your character and not only selling products. Thanks so much for the experience

Ra
Review №7

Charlotte Tilbury is hands down one of the best makeup brands out there! Their products are luxurious, high-quality, and deliver amazing results. A special shoutout to Silver Daboul, the makeup artist, who truly outdid himself. He made me glow on my special event, and his skills are unmatched. If you’re looking for a top-notch makeup artist and incredible products, this is the perfect combination! Highly recommend!

Sw
Review №8

The store experience was terrific! Silver was an amazing person to experience it with. Silver made sure I had the perfect lip color and liner for my skin tone. (I’m a warm but also cool, and it is always a struggle to find the right tone.) I was taken into a vanity area, and was taught about the right technique to apply the lipstick. It was so much fun. Would highly recommend the MOE branch for the experience! ❤️

Ok
Review №9

I had a wonderful experience visiting the store today! Was planning to get only one thing but ended up with so many items 😄.Charlotte Tilbury make up products are new to me that’s why l wanted to try it on before buying it.Kate offered me her assistance straight away and chose the most suitable items for my skin type, she applied a very nice make up and explained what products will suit me the most. She is very professional and helpful person.Would definitely come back to this store again!

Ba
Review №10

Ive been to the store at Emirates Mall. When I went in, a very friendly staff named Rachel asked me and my cousin if we need help. So I asked her: why Charlotte Tilbury? she answered: please come in and let me show you. She showed me the gorgeous products, she put those on on me an my cousin. We really loved our makeup *no makeup* look. The products are really nice - and unfortunately expensive. Ive bought for the first one item (magic cream) but Im sure, that it wont be my last one🤭Thank you Rachel, you made us feel very unique ans special. You are so nice, friendly and you really know how to use all the great products. When I would come back to Charlotte Tilbury at Emirates Mall I would definitely walk in and say hi to you - and maybe buy something again 🥰

So
Review №11

Aging non make up wearing time poor mother of three… solution by Cherry to make me work ready everyday in under 20 mins… amazing. So consultative and absolutely understood my needs. Highly recommend… feel fab. And the products are clearly WOW

Sa
Review №12

Silver has been an amazing make up guide... we came in to buy setting powder however ended up buying products which were necessary for skin. Love love love...

Ro
Review №13

First time buying at Charlotte Tilbury at MOE and Silver was very helpful, professional and provided the products and information I needed.Thank you Silver

Ma
Review №14

We love the Products!And the service is superb, thank you for the all out support and assist Ms. Richelle! We always going come back

Ji
Review №15

Aya is such a sweetheart she helped me buy new make up products, gave me advice and helped me find my perfect match. Thank you Aya! ❤️

Va
Review №16

Fouzia is incredibly helpful when it comes to selecting the right foundation for my skin. She even suggested I try the small size to see how it works for me.

er
Review №17

Manisha is very accommodating; she takes care of my wifes needs, especially when it comes to cosmetics.GOOD JOB!!! 👏👏👏

Ек
Review №18

Rochelle is fantastic. She is an amazing consultant. She made me a fantastic face mask and introduced me to the best moisturizer for the local climate.

Re
Review №19

First time I join skin care master class in CT MOE branch with this very accomadating staff! Ms. Richell joy shes a pro. Teaching and give us some pro. tips on how we care our skin! Thanks ms. Richell. Gonna join and buy again very soon.P.s So inlove with the magic cream Guys! You should try it too you will see the real magic in your skin!

Mi
Review №20

I had a fantastic experience with the Fouzia at the makeup shop. Her extensive product knowledge and attentive assistance made my shopping enjoyable. She skillfully guided me to the right products, demonstrating a genuine passion for her work. Exceptional customer service like hers is truly commendable. Ill definitely return for future purchases.

La
Review №21

My wife and i purchased her first ever flawless filter charlotte tilburry last week and the staff were so accomodating, they recommend the right shade for her and they even gave her some samples of some products.Great service💪

Na
Review №22

NetsanetAmazing experience and amazing products 😍 got expert support and advice from Netsanet. She was really helpful and sweet .

Ka
Review №23

Was helped by a lovely lady called Rebecca to choose gifts for my sister, so helpful and friendly and helped me to decide as I didnt know where to even begin, will come back again for Christmas shopping. Thank you!!

Ra
Review №24

What can I say- I walked in asked for foundation , silver was the makeup artist that showed me everything !!! I was really skeptical because I can never find the correct foundation colour or concealer, I was truly impressed by silver he went to extreme lengths to find the perfect match, and he did my make up so well that I ended up buying more such as bronzer and highlighter etc, he showed me exactly how to apply it and where , he made it so simple and easy! I was so so happy he was even smiling when I was being reallyFussy, I’ve walked away so pleased with his service and knowledge , so much so I went back the next day with a friend who was also so impressed and pleased with the outcome/ selection of make up and the incredible passion from silver , thank you

LA
Review №25

I had the most delightful experience with Menna, the makeup artist! She is not only the kindest and sweetest sales lady but also crafted the most incredible makeup look for my birthday. Her talent and warmth made the day truly special…. Highly recommend her expertise.

Da
Review №26

From philippines - we love the brand. Cherry helped us to find the proper shades. Love Charlotte makeup!!!

Em
Review №27

Today I had an amazing experience in the store. I was so confused and rush in time and needed to get my friend a last minute birthday gift. I was super lucky to get served by Netsanet. Not only she was such a sweet person, she was so quick knows exactly every single item what’s is it for and how much the price and what goes with and even suggested items. So happy with my experience :)And I’m sure my friend will love her birthday gift from Charlotte Tilbury 🥰

Sa
Review №28

Fouzia is highly recommended to get consultation about makeup. Skincare and she’s so supportive ♥️

E
Review №29

Charlotte Tilbury @ Mall of the Emirates is the ultimate destination for beauty inspiration. Gigi, the Charlotte Tilbury sales evangelist, guided me in discovering new techniques to achieve a stunning look using various eyeshadow palettes and the iconic Pillow Talk lipstick. I never imagined I could become so devoted to a single brand, but thanks to Gigis wonderful advice, I did.

Ир
Review №30

Silver he’s absolutely amazing. He makes every woman look the best version of herself. I came to check the lipstick and he gave me the best experience in my life. Thank you silver I will come back always ❤️❤️❤️

Ra
Review №31

Gigi she was perfect with me Oh my god sooo professional thank you so much I’ll come back for youuuuu ❤️❤️❤️❤️

de
Review №32

My first visit to CT and it was amazing. Reshma,the makeup artist is fantastic. She is very polite, friendly and explains about the products she is applying. And excellent at her craft. Definitely gonna come back again.

Sa
Review №33

Had a such a great experience today within the store Fouzia took the time to understand my needs. She explained the benefits for each skin product and recommended a simple easy application for my daily make up. Thank you and can’t wait to start using them, would definitely recommend the store.

Be
Review №34

Reem at MOE branch is the best make make up artist and advisor in the UAE

Ge
Review №35

Thankyou to Cherry she has just changed my make up routine forever! So approachable and helpful and showed me how to use all the products!I will be buying ALL the products she recommended…The store is lovely and can’t wait to come back for a masterclassThankyou! Ask for Cherry you won’t be sorry xxx

Ze
Review №36

Fouzia is such an amazing beauty advisor, she showed me all the amazing products that will make my make perfect! I came for an eyeshadow and left with a full complexion set 😂 definitely coming back for more!

Ga
Review №37

Soudah was amazing. She helped select the perfect skin care for my face. Exactly what I needed. What a stress free time I had Excellent service! Thank you Soudah!Silver!!!! An amazing lead artist very creative!!! He gave me one of the best make overs ever. He is an expert in selecting the right products for my skin and his application is pure genius. I like a simple natural application and he nailed it! I loved your personality and it compliments your high skills. Thank you so much!!!

Pa
Review №38

Silver was great when he did my make up today at the store. She cleaned all the brushes and products and picked the best products for my face / skin. He recommended me exactly what I needed and made me look very pretty. I loved it!!

St
Review №39

Reshma was amazing she helped me find the perfect shade for my skin and also introduced me CT full skincare including the magic cream. It was so hydrating the finish was amazing.Rachel was great. She welcomed me into the store and immediately helped me find my way to identifying my needs

Af
Review №40

It was my first ever visit to CT ! I was bit confused to pick some good skin care product, Reshma assisted me and yes she was absolutely fabulous! Her service was exceptionally good and i was very happy to buy the recommended products after her advice. Thanks to RESHMA for helping me out♥️

So
Review №41

Silver has given me the most special shopping experience I’ll never forget. He’s so amazing, lovely, helpful and full of positive energy. I look forward to seeing him and shopping with his assistance again soon x x x

Ma
Review №42

Its the first time Ive approached Charlotte Tilbury at MOE. Excellent services from Mary, shes given a great brief on the products and process of applying. I recommended my sis in law and she approached Mary for her excellent services.Thank you Mary 🫶🏽

Ma
Review №43

A friend of mine went to the Dubai Mall store today, May 8th. I asked her to buy me a Hollywood Flawless Filter travel size. She bought it and they didnt give her a bag to carry it in. They just gave her the product with the receipt. Im completely dissatisfied with the treatment. Is it based on how much we spend? Thats not right!

Ca
Review №44

We were in very good hands with Gigi. She took a lot of time and gave us very nice and detailed advice. Her service was exceptionally good and we were very happy to buy the recommended products after her advice.

Ne
Review №45

It was great day with lovely assistant that knows beauty and she is beautiful Natsey send all love too you

AN
Review №46

I was attended by Netsanet -She was excellent at her work & I ended up buying coz of her vast knowledge on each product.She also did a good job in making me look beautiful.Will definitely visit again & ask for her to help out,,She is well informed on all d products .

Sa
Review №47

This experience was one that I will remember always because the service by silver was impressive and made me feel amazing, he even made me cry is was so lovely. Silver is a great customer focus for charlotte tilbury.

Sh
Review №48

Amazing products and it’s worth the price!Look out for Inaam. She recommended the best for us!

Fe
Review №49

Wow I’m from South Africa I visited Charlotte Tilbury shop mall of the Emirates was assisted by Cherry what an amazing services she offered, she helped me to identify my foundation skin tone , very knowledgeable about all the products , used her initiative and recommended alternative options. She gave me comfort and confidence I definitely recommend anyone to visit MOE . 🎉

Re
Review №50

Fantastic Service by Silver at Charlotte Tilbury Emirates Mall!I had an exceptional experience at Charlotte Tilbury in Emirates Mall, thanks to Silver! He provided invaluable assistance in selecting the perfect items, going the extra mile by applying makeup on the spot to help me decide. Silvers expertise and skill were truly impressive, making my visit enjoyable and stress-free. If youre looking for outstanding service, I highly recommend Silver at Charlotte Tilbury. A big thank you to him for making my shopping experience delightful!

La
Review №51

Menna did an unbelievable job! She was so thorough and knew exactly what to do with my face. Highly recommend. And Gigi- wow! She is so fantastic. She did an amazing job on my mom’s makeup. We both look like supermodels! Thank you ladies!

Re
Review №52

Title: Exceptional Makeup Artist and Saleswoman - ReshmaReview:I had the pleasure of being assisted by Reshma during my recent makeup shopping experience, and I must say, she was absolutely excellent. Reshma not only demonstrated her expertise as a makeup artist but also excelled as a saleswoman. She took the time to understand my preferences and requirements, ensuring that she catered to my specific needs. Her advice was spot-on, and she guided me through the selection process with patience and precision. I truly appreciated her attention to detail and willingness to go above and beyond to ensure my satisfaction. Thanks to Reshmas exceptional service, I left feeling confident and delighted with my purchases. I highly recommend her to anyone seeking top-notch makeup assistance and advice. She is a true gem in the beauty industry!

Ca
Review №53

Very pleasant experience! Our make-up artist Netsanet was very helpful and knowledgeable. She listened to our needs and recommended what best suited us. Very happy with our visit today.

Kh
Review №54

Ekaterina at Charlotte Tilbury MoE helped me with my make up shopping and she was a STAR! Super helpful with her make up tips and advice on which products go well together. Also on the best sizes to buy to get value for my money. I loved my shopping with her today.

Fh
Review №55

From Philippines. Discover this brand from my bf he was gifted a make up set. And cherry helped me to choose flawless filter and make up spray. Thanks to her and MOE branch. Will come back xxx

Ja
Review №56

Great service! Bina was really kind and very accommodating the moment I entered the shop. She is very keen when it comes to customer needs. Keep it up, and Ill see you again soon on my next purchase.💕

مح
Review №57

Their mascara irritates my eyes even the milk serum, and no i don’t have any allergies

Ha
Review №58

Had a bad experience during my last visit in the store, felt like the staff was forced to assist me, but I ended up purchasing a few items.Avoided the store on purpose for almost a year., however today, decided to pay a visit again and the experience is positively different. Was assisted by Ms. Cherry, shes very friendly and is helpful giving me the best advice on the right products I should get. Really pleased this time. Thanks to Cherry!

An
Review №59

I visited the store today and wanted to give a special thanks to Silver! I absolutely loved how my make up turned out; he was so patient and took time to explain each product to me, the steps to follow and I really appreciated that. Additionally, he made the shopping all the more enjoyable. Thank you Silver, I will be back!

Ca
Review №60

Silver was amazing!! He knows the brand extremely well. Was able to show us multiple options on the products and I am now sold on the brand. The tillbury collagen is divine and will forever be my nighttime routine.

ja
Review №61

Fouzia was very sweet and clearly new what charlotte tilbury were selling. In order to ensure I knew the results and outcome of the products i was interested in, she took me to the makeup room and showed me whilst also consulting me on why these products are a favorite as well as how to apply them. Overall, she gave a very welcoming and sweet energy.

Be
Review №62

Great help from Cherry. Gave us some samples too. Very warm and helpful service. She helped to find the right shade for my skin tone( Indian).

Mo
Review №63

I was assisted by Fawziya who was great. She was helpful and honest. I went in to buy a Foundation and left with 5 other products! It really does make a huge difference when you click with your sales assistant right away!

Sa
Review №64

I visited the shop as I wanted to buy the magic cream, and the amazing Hadi Ayoub was so kind to offer a makeup session. I ended up buy many other products… he definitely did a great job! Thank you!!

An
Review №65

Silver was a treat and such a pleasure!! It was my first time in the Charlotte Tilbury store and he helped me match my foundation and hide me through the product selection and made experience great.

As
Review №66

One of the best Shopping experience ever. I was a bit Naive in selecting the products for my Sis birthday, Reshma assisted and helped me pick the best product. Would suggest all of u reading this page that dont think, just visit and youll find out. 5/5

Ju
Review №67

Dania assisted me and she was amazing. she was so helpful and personable and full of knowledge on the products. I will definitely look for her again!

Ta
Review №68

Thank you for the Silver’s help to choose for Airbrush collection foundation according to my skin tone. Excellent job and I really appreciate his assistance to help me to look more gorgeous. ❤️❤️❤️

Fa
Review №69

Product is very good, and staff is very nice and accomodating specially Ms. Richelle.

Le
Review №70

I get super nervous and overwhelmed in Makeup stores, but Jihan at Mall of the Emirates made me feel comfortable. She listened to my needs and recommended the best products for me.Looking forward to seeing her again and getting all my other products from Charlotte Tilbury.

Ca
Review №71

Bina was amazing! I walked into the store and needed help with foundation and walked out with almost everything I tried and it was well worth it. She showed me how to apply everything and was very sweet. Wasn’t pushy and just explained everything and at the end I walked out with what I wanted. Thanks Bina!

Su
Review №72

I had a wonderful experience at Charlotte Tilbury Mall of Emirates in my recent visit. Fouzia who served me very politely , explained everything in detail and helped me to choose the products according to my skin type. I would highly recommend MOE branch and Fouzia.

Ta
Review №73

That was my first time trying this brand and it was beautiful. Silver did an awesome job introducing different products that suit my skin tone and eyes shape, he did my make up and made my eyes looks so much bigger, I was so impressed lol

Kr
Review №74

Teams are friendly and accommodating. Made me and my friend’s day! Thanks to cherry we find our shade and learn a lot of things what the best make up for us. ❤️

su
Review №75

Fouzia was such a great helper. She introduced us to more than five new products,she showed us how to blend…etc . Overall a great experience!

Ел
Review №76

Fouzia is really so nice. I was feeling so comfortable in her hands. She choose so good products which fit me so much. I want to return again and again to this shop

Sa
Review №77

Silver is amazing and very helpful I came for my face powder , but he actually changed the whole experience for me ! Explained me about all the skincare products and suggested me great products for my skin !! I’m so happy with all the products he gave me

Ma
Review №78

Jihan was the best makeup assistant I have encountered for years! She helped me choose all the right shades for colors from foundation to concealer to lipstick! She even gave me an eyeliner tip. I went in to buy one lipstick but left with 4 other makeup products! I recommend you see Jihan for makeup advice!

Ha
Review №79

Had an absolutely amazing experience at Charlotte Tilbury Mall of the Emirates. I was assisted by Maya Awad who was amazing. she was incredibly skilled, knew what I wanted and explained how to use the products the right way. I was going to buy the face powder but ended up buying 3 more products✨

Pr
Review №80

I recently experienced exceptional customer service at Charlotte Tilbury MOE. The staff named Cherry, went above and beyond to ensure a seamless shopping experience. Her knowledge of products and genuine willingness to assist, made my visit truly delightful. Kudos to the team for setting a high standard in customer care! ❤️

Ru
Review №81

Had an amazing experience shopping with Ms Reshma ! Do look out for her in the store. She has a lot of knowledge about her products and will give you the best advice based on your skin type. Reshma, you’re the best 👍 See you again soon

Mi
Review №82

I had my amazing time at charlotte tilbury mall of the emirates. Gigi was so good explaining each and every steps in detail. Went for buying only blush and ended up buying skincare and other makeup products because quality of the food products were so good.

Jo
Review №83

I’ve been searching a lot about some of the CT products on social media . I went to the brunch to talk to someone with good knowledge and advice . I’ve been served by GiGi 🌸 she was amazing with her customer service and knowledge of the products . Her make up is admirable anyway . She offered me to put some make up for me . I’ve left the shop looking and feeling shinnig. Thanks to Gigi ❤️ I’m definitely going back!!!

RA
Review №84

Im from Egypt. First time in this brand. I need skincare. I went inside and one the team welcome me, and here cherry. She explained to me well the ingredients and the proper application. Im so much happy the results. I will love to comeback again and agian ❤️

Ma
Review №85

Entered the shop just to check around and was warmly welcomed by Fouzia and Menna.Fouzia showed me all the great options and explained the benefits of each product.She also gave me a fresh look make up that I was always wishing to learn.My check out was so smooth and assisted by Mayette.Thank you so much ladies and looking forward to my next visit! ♥️

Am
Review №86

I’m from Australia and I visited the mall of emirates branch looking for the best foundation. Big shout out to Maram who greeted me with the biggest smile, helped me pick the best foundation shade that suited my skin after trying it on. She also gave me beauty tips. Would definitely go back again.

Ni
Review №87

I love Charlotte tulbury products and today I went to buy some of my usual that had finished and I met Gigi who was super amazing and helpful and genuine! She was helpful, gentle and honest! Loved it and I ended up buying products that were right for my skin. Thanksss GIGi - Ill be back

Fa
Review №88

Absolutely amazing experience today at Charlotte Tilbury Mall of the Emirates the makeup artist KAMOLA provided an exceptional experience. she was incredibly skilled, attentive, and made the whole process enjoyable. The attention to detail and the final result were outstanding. I walked out feeling like a superstar! 🌟💫💜💫

Za
Review №89

Bina she is amazing, I came to buy a gift for my friend and I am end of buying even for my self as well. She is so friendly, she give me a lot of compliments, I feel like a princess:))) love it

Pe
Review №90

Lovely experience. Got all the products I wanted. Dania was great. Lovely personality. Will definitely go back for more products she suggested.

Kr
Review №91

What an incredible experience at the Charlotte Tilbury store! I initially came in just looking for a new lipstick, but ended up completely revamping my entire makeup collection thanks to the lovely Fouzia. She provided an in-depth consultation and even gave me a full masterclass on achieving a flawless makeup finish. Despite having just purchased a foundation at Sephora, I ended up preferring the one Fouzia recommended for me. She also expertly guided me to a lipstick that perfectly complemented my skin tone, as well as a few skincare products. I appreciated that she took the time to explain the ingredients in the products and how they would benefit my skin. It truly felt like a personalized makeup class and I left feeling like a Hollywood star thanks - not only to my new Hollywood flawless foundation 😄 - but to her attention to detail and expertise. Thank you Fouzia, for this very nice experience!

Na
Review №92

The service here has been exceptional. Kamola has been great with her suggestions and service. She helped me patiently and got me to choose the right products for me! Will definitely return.

Yu
Review №93

Fouzia attended me.Amazing guider. Did a great job gave me products that suits my skintone and very informative talking to her. Bought so many amazing products

Mi
Review №94

Richelle is so accommodating, she knows her job, she really explains well how and when to apply each of their product as per my complexion. I am so satisfied with the services, kudos!

Om
Review №95

Gigi is one of the best make up artist you can dream and has a magical true honest opinion and she will guid you with the best product suitable for you .I was happy with her service.Thank you Gigi.

Sa
Review №96

Fouzia is great! She helped me and gave me few tips on foundation. I got great choices of lipsticks as well. Thank you!

Ma
Review №97

Excellent service by Hadi, he was super professional and showed exceptional product knowledge which was very helpful when choosing what to buy. Overall 10/10 , keep it up. We will definitely come again

ne
Review №98

Fantastic makeup skills by Reshma. Truly an asset to your company. Very informative and interactive… I bought so much makeup so happy with my purchase… thanks to her

Sh
Review №99

Just had my make up done by Mary at Charlotte Tilbury Mall of Emirates. She spent so much time on me and Im so happy with the result. Would highly recommend and will be back.

se
Review №100

Fouzia did a great job. She was very nice and did a great service for me and my family. If you come to the store you must be serviced by Fouzia she is the best

Ab
Review №101

I’m from Lebanon. Cherry she help to find my shade. I sure coming back to here to buy and explore another tips and tricks to cherry . She help to more fast and easy applying make up.

Ra
Review №102

Fouzia was very helpful. Very nice and very creative. I loved her smile. She tried all the items on my face nicely 🥰 explained all details and informations

sa
Review №103

Menna is absolutely fabulous! Try the skincare routine with her, you’ll love it. She explains each products ingredients and benefits prep. Your skin shines with the Miracle range!

Da
Review №104

Visited the store a couple of times and got help from 2 Russian ladies mehri and katrina.The girls was very helpful and professional. We got immediately and are very happy. The store is amazing very clean and organised. It was really nice to visit and we will definitely come back

Es
Review №105

Today I stopped by and Netsanet welcomed me into the store, she made sure I found the perfect makeup for a sunkissed glowy look! She helped me try on the shades before buying, she was so nice and helpful!

Ch
Review №106

Netsanet is amazing. She helped me to decide which product should fit me perfectly. She knows very well the product and have a good recommendation. She’s superb!

C
Review №107

I love the Charlotte Tilbury Make up and the store in Mall of the emirates is my favorite especially for the assistance I received . Thank you Fouzia for your kindness and for helping me find what I was exactly looking for . 😊

Ta
Review №108

Fouzia was really helpful and sweet, she knew well about the products and matched it prefectly with the skin type. Appreciated her service!!

اب
Review №109

I’m Saudi Arabia. I meet cherry she teach nice color combinations of contour and blush. I loved the application. For sure we will come back to meet again chcherry ❤️

Ka
Review №110

Im from Pakistan visiting this beautiful brand. Cherry help me to find color. I love all the collection will come back soon again and buy more lipsticks

he
Review №111

FouziaToday I had an amazing experience at charlotte’sTilbury Mall of the Emirates. I attended master class for make up and learned a lot . I also has make session with the make up artist Fouzia . She is very professional and put for me amazing makeup matching to me and learned me how use the products step by step. And these are the haul I bought 😉

Mi
Review №112

I stopped by at Mac store before Charlotte, Ms. Cherry has been very accomodating, warm and most of all she knows about the products that are best suited for me and the ones that are not. Thank you Cherry for being so nice.

ay
Review №113

Maya Awad has been a brilliant makeup artist. She gave me a lot of time to explain about all the products. Due to which it was super easy to buy. She’s a Gem

An
Review №114

Good care, perfect service and very friendly and beautiful atmosphere 😍😍😍My first visit to this brand and I enjoyed, hope that I will also enjoy the products 😃thanks go to make up assistant for her care 😊

fe
Review №115

Hi this feels really great as today i really had a great experience with one of your staff - Reshma khan very helpfull since im not much in cosmetic but she helped me with my shade also few product and help me with skin care routine. it was good to know you guys have good staff

Je
Review №116

I visited your branch at the mall of emirates the staff name Cherry was very accommodating and friendly she even suggested alot of make up to choose from. i cannot even say no even i’m just planning to buy one lipstick i like. She’s one of the best staff i’ve ever met that gives a good customer service and end up buying more . Keep it up cherry thank you!!!!

Ce
Review №117

Richelle thank you very much!!! FOR your good service...very satisfied and you help me find my shade with nice skin care service. I love the magic cream ❤️❤️❤️

Fl
Review №118

I have been hearing CT a lot from friends for quite a while I must admit I stepped inside this shop out of curiousity! I was kind of lost when I walked in (forgive me I am not yet familiar with the products) I dont even know where to start first thanks to this pleasant cheery eyed woman who approached me and started asking on how she can be of help she did not only let me try one of the best seller cream and their make ups but she also politely asked me if I would be interested to attend one of their future events/tutorials which is really cool! I end up buying more than what I intend to buy and they are all worth it! Shoutout to Cherry for looking after and making sure customers are happy!

Sa
Review №119

Fouzia was very helpful, she showed me all what I needed for skin and make up, very kind and thoughtful. Totally recommend her

Jo
Review №120

Today I tried the makeup @ Charlotte, Jihane is simply wow! While face prep she explained every single step & how to properly use Charlotte’s creams ! Then she made me a makeup! Really the best ever, natural amazing & so beautiful! Can’t stop looking @ my face 🙈

fe
Review №121

I was able to attend one of their master class @ MOE branch .. CT beauty products were all fantastic !!! The class was conducted by their make up artist named RITCHELL and she’s truly a superb make up artist..knowledgeable in all aspects when it comes to their product CT…!!!! She managed to demonstrate perfectly about the use and importance of their product. That was an amazing experience with RITCHEEL ❤️❤️❤️

Fa
Review №122

Such an amazing experience I had at CT by Fawzia, she helped me choose the makeup❤️ the recommendations were exactly the same as well as the beautiful and joyful feelings I felt since entering the store. Thank you so much Fawzia 👏

am
Review №123

BinaHas been extremely pleasant and helpful. Was easy to navigate what I needed.Def coming back for a make up session and more products.

Be
Review №124

Had the pleasure of working with the talented lovely Hadi Ayoub multiple times where he did my make up for my music video shoots and live performances! He’s creative and versatile with a bubbly fun can-do let’s-do personality. Always a no-brainer going to him for any look or idea ❤️

An
Review №125

Good service .Netsanet was very understanding helped me find the right shade .

Am
Review №126

Thank you so much to Majedouline and Mary at the MoE for doing my makeup and my mums makeup!! It was perfect for the occasion - super natural yet glamorous. Absolutely loved it xx thanks again ladies

Ka
Review №127

Had an amazing experience trying and buying make up at this store. Lady Reshma did an amazing make up on me and was so lovely and helpful. Thank you so much ❤️

Ai
Review №128

Had the best experience today at CT! Abir helped me get the best look I ever had without any pressure to buy everything. She gave good advise and the matching products for me!Better consultation than in Sephora!!When you’re in the Dubai Mall CT, ask for Abir! She is really good!

Af
Review №129

Reshma is an amazing artist. She really helped me understand how to use concealer and simplified the eyeshadow layering process! Love her!

Mi
Review №130

Netsanet was very customer oriented, very good communication skills, and she made me feel like a queen! I will come back for sure to repeat the experience!Congratulations!

Nu
Review №131

Fouzia was really helpful. She helped me to choose the right products for my skin and did a good trial

Lo
Review №132

I highly recommend Fouzia for assisting us. She help us choose the right shade and color that suites our skin. She’s so friendly and accommodating.

ha
Review №133

Cherry is an amazing worker she helps you find your shade and she doesnt make thing complicated and she gives you her opinions about your makeup, she tested out alot pf things on us and they were all amazing, coming from saudi, will come again!.

Ca
Review №134

Hadi ayoub! What a customer service!!! I had an amazing experience! He was extremely helpful and I love every product he applied on me!!Thank you so much for your amazing service!

Pr
Review №135

I’m grateful to Silver for assisting me in selecting my new favorite lipstick and lip liner! Also, the Filipina cashier was so friendly.

le
Review №136

The stop by the Charlotte tilbury shop made my day, it was nice, cozy and beautiful. makeup artist Netsi made it even better, she was very nice and welcoming, helped me a lot in the store and gave me great tips. Truly amazing experience.

Ta
Review №137

Fouzia, excellent service from the moment I walked in store. I got my perfect match of foundation and products with Fouzia. Will definitely come back soon.

Al
Review №138

Silver was fantastic, and he helped me get my entire skin line sorted, and was a pleasure to work with. Absolutely lovely experience.

Fa
Review №139

I had my make up done by jehan and it was an amazing experience not only was she lovely and nice but she did my make up perfectly and i loved it and everyone loved my make up that evening and asked where i did it and recommended them jehan, would 100% go back to her again

Al
Review №140

Silver is the best!!!! I came into the shop from house wife to video vixen. Silver did his thing and transformed my house wife look to glamour goddess. Stop by for a transformative look and ask for the one and only....Silver.

Ke
Review №141

Cherry was incredible, patient and taught my mom and I so many new techniques. So helpful! Definitely can’t wait to come back for more

Fa
Review №142

First experience was awesome so I came here again. Artist Ms. Netsanet guided me well and solved all my beauty related questions. Thank you so much for your patience and your guidance. God bless you.

Vi
Review №143

I wanted to purchase some makeup items for my sister for her birthday and one of my friend suggested Charlotte Tilbury. So, I visited Charlotte Tilbury outlet in MOE, and Ms. Reshma helped me with my purchase. Reshma has very good knowledge of the products, she has very good communication skills and she understands what a customer needs which helped me a lot. I highly recommend visiting their outlet in MOE and look for Ms. Reshma she will be of great help to you.

Sa
Review №144

Amazing products.my favorite is the magic cream but also all other products are really good.The experience with Hadi in MOA is super beautiful. He was very helpful and gave me enough time to find the right shades and right products and he tried them on my face, he understood my taste very quickly and advised me on very beautiful products.

Ol
Review №145

Gigi was of greaaaaat help! She helped me with choosing the best makeup for ly fa e without feeling plasticy or artificial! She’s excellent :)

ta
Review №146

Fouzia was extremely attentive about all my requirements and sensitivities. She referred products accordingly. Really happy with the service at this store.

Le
Review №147

I’m from Iraq . I love this brands . I visit always more. I meet cherry and she was absolutely amazing and super helpful with my purchase. Highlight recommended!

TA
Review №148

Kamola was very helpful making me choose my perfect lipstic shade. She spent all the time needed till I was satisfied with the look that I was looking for.

Mi
Review №149

Maya made me feel amazing today! Talked thorough all of the products and did my makeup exactly to my taste! 💕

Am
Review №150

Menna is the best makup artist! I trusted her with my face and thankfully she was above and beyond Mashallah.Also helped me purchase my daily makup by priority 💕

Gh
Review №151

IHad a great experience with hadi, he did a major transformation and explained about every product and how to use .

Do
Review №152

I keep calling the branch & texting one of Yas mall staff ( Monia ) to book make up appointment in order to buy the correct products, but she keeps ignoring and not replying to my msgs.

Av
Review №153

They are not interested in helping the customer or making a sale. I was even ready to pay the redeemable AED600 for the make up session to discover new products. They were completely empty, but refused to give me an appointment till the next day.Staff need to be less stuck up and better trained.

Ze
Review №154

Netsanet is very helpful. She gave me a lot of her time, smiling and caring about what suits me better. One of the best staff 5 stars for her

Ce
Review №155

Brilliant service and quality products! Especially grateful to one of the staffs, Richelle, for being so accommodating and warm to me. As a customer, I find that very important. A five star!

Ka
Review №156

Cherry makeup artist really helped me around with the products and the best suited items as per my skin.Totally recommend all makeup lovers to visit and buy buy buy!

Ma
Review №157

Best quality brand! Ask for “silver” he’s the best; super helpful and will give you exactly what you need! He’s also amazing in applying makeup.

Ca
Review №158

Visited Charlotte Tilbury MOE, Had such an amazing experience , Gordana was so helpful and accommodative. i found the perfect shade for my face. I highly recommend this place and i can’t wait to go back again 👌🏼👌🏼

Ro
Review №159

Charlotte Tilbury!!!! Have always wanted to try their product and found their store in the Mall of Emirates. The shop is very very pretty and all the staff is very helpful giving recommendations. Thank you Cherry and Mayette! I hope soon they open in Singapore 😊

da
Review №160

Excellent experience Netsanet Is very friendly, helpful. She suggests exactly what you need without being pushy. Everything she used is sanitized. Overall experience is excellent. Highly recommend it

ay
Review №161

Today i have visited Mall Of Emirate with my wife for a shopping, it was our first visit to dubai and we decided to visit the mall of emirates, my wife saw a shop of cosmetics we didnt knew much about the brand but one of the staff name Reshma Khan came to assist us, i want to thank Reshma for the wonderful service as she was having excellent knowledge, we came to know about brand after she gave us the product detail. We loved the product range of Charlotte Tilbury.She made us a lifetime consumer for the brand.

Sa
Review №162

Hadi was absolutely amazing!!! He introduced me to my new makeup routine. Thank you Hadi

Ra
Review №163

Kamola it was giving an amazing service, she let me feel the product and letting me know all the Charlotte Tilbury products by feeling not only by words. Thank you Kamola definitely will be back to you again 🥰

Ma
Review №164

I First time in Dubai and had an excellent make up/ make over with Cherry at Charlotte Tilbury. She was super excellent and made me BEAUTIFUL. A million thanks, Cherry!

B.
Review №165

Fouzia was amazing, she was so caring and helping me to find the perfect concealer. And I finally found my perfect matching concealer, thank you so much Fouzia

Am
Review №166

Ive been wondering for years why this store has so few customers while the rest of the makeup stores are full. I found out during the past two months because I went there 3 times. The reason is that the employees have bad manners, do not cooperate, and do not know the meaning of a smile, and each one tells the other to talk to us. This was the last visit for me and my daughters

Ni
Review №167

Had the most amazing experience learning how to refresh my makeup and skin care with Richelle. Expert knowledge and knew what would suit me and taught me how to apply the products. I managed to replicate the makeup for work today, and it lasted for my 12 hour day perfectly. So happy, wonderful experience. Would def recommend

Ma
Review №168

Fouzia thank you so much for introducing CT to me. I loved the care and effort she put it so help me choose the right skincare for my skin type

Ma
Review №169

My sister and I visited the branch in MCC, waited for a good 5 minutes until the one lady in the entire store noticed our presence. We showed her a sample of pillow talk tall and asked for 2 of the same color, she immediately gave us 2 shades and asked us if theres anything else we want to buy with little patience then went to the counter and placed them in the shopping bag. To our surprise the next day, one was in intense shade and the other was in medium, they were not even identically wrong. We broke the seal and used them so clearly there was no chance to get these returned. A brand as such must invest more in selecting the right attitude in staff and training them properly on how to treat their customers. Not sure I want to visit the outlet anytime soon.

Al
Review №170

The Charlotte Tilbury makeup store is a true beauty wonderland, and my visit was made exceptional by makeup artist Sam. With expert tips and a magical touch, Sam transformed my look, highlighting my best features. The stores ambiance and product range are top-notch. A must-visit for beauty enthusiasts. Thank you, Sam, and Charlotte Tilbury Staff, for an enchanting experience!

Na
Review №171

Bina went above and beyond she was extremely knowledgeable and really helpful and patient. She made me feel at ease thank you so much!

Me
Review №172

Im from turkey. First time i visit the store in Mall of the Emirates. Im amazed Cherry helped to find my beautiful daily natural make up. I was amazed. Love it ❤️

Si
Review №173

I am very new user to any kind of make up products and I visited this store in mall of emirates, the make up artist netsi has been very very helpful to me and advised me very genuinely everything, just not to sell the product but with more genuine and whole heartedly. Very good experience . And all the best and keep going netsi.

Ay
Review №174

I’m from Jordan. I always love this brand. Today I check foundation and cherry help me to find my shade. ❤️ I will always come and the shop is lovely

Ly
Review №175

Cherry was very thorough and explained all the new product options to me and then demonstrated the difference which made a difference to my skin

Ra
Review №176

Dear Richelle, I really appreciate your outstanding service and support in helping to find the right shade for my skin, your effort is highly appreciated.. such an extra credit to your organization.Thanks Again ❤️

Lo
Review №177

Hey @charlottetilbury I use your concessions a lot in the U.K. but Maram has just been amazing!! Eveything about your brand - so warm, caring, educational, glamorous with a big dose of rock and roll! I walked in wanting a foundation and walked out with 7/8 products!!! She was also super passionate about your values/ company structure and you as their leader. Every business owner’s goal is to employ someone like Maram! Congrats Maram and also Charlotte Tilbury for having such passionate and knowledgable employees/ brand ambassadors!! 🙌🙌🙌❤️

Jo
Review №178

Richelle is very happy and knowledgeable , she recommended all the best products you have, Im so amazed with the magic cream. Im already a user of your brand🥰

Ki
Review №179

Fouzia was amazing. Taught about Magic cream and makeup so so perfectly. Thanks to her I bought perfect makeup

Ve
Review №180

Hadi Ayoub , ive never ever had such a great experience with an exceptional make up artist! The most talented person ive ever seen .. very recommended and thank u hadi for ur great attitude and behavior .. wish u the best

su
Review №181

It was my first time in the brand, and i had my demo with MENNA and she gave me the best service in the planet and i do love the makeup and skincare 🤩😍

Ha
Review №182

I was assisted by Maya awad ! Her recommendation we’re amazinggg😍

Kh
Review №183

Me and my sister visit the mall. I will shopping in UK in charlotte. So we decided to come inside . And this pilipina here name cherry very helpful. She have knowledge to introduce proper the. She i invited us inside to experience the service in dubai. So excellent service. We will come to visit and introduce to my friends … i love cherry

ar
Review №184

So so amaze by RESHMA KHAN she got wonderful skills and so humbel while giving the details about products wch was on next level she didnt lost her smile even after explaining so much totally a gem ❤️ hope to see her soon .

!o
Review №185

Had recently good experience in MOE branch with sales ambassador Katya. I was looking for a gift for my mom and Katya was extremely helpful. Even without seeing my mom she suggested just the perfect shade and type of foundation, concealer and powder. Will be back for sure to choose something for myself 👌

Le
Review №186

Charlotte Tilbury is one of my favorite makeup brands♥️ 1week ago i bought fix spray and it was totally amazing, Thanks to the lovely staff CHERRY for assisting me and give me the best customer service by the time i went to MOE store. 🥰🤍🤍🤍

ju
Review №187

Cherry guided me by adapting the makeup to my skin tone and look. She introduced me to very nice products like the lip oil and lipstick.

Ra
Review №188

Had a 1 hour make up transformation with Rachelle in MOE. She was very knowledgeable about the products and gave me a beautiful makeover which complimented me so well

Al
Review №189

Hadi ayoub did a make-up transformation for me. WOW! The most professional make-up artist I have met so far. He is highly skilled at make-up, and recommends the best shades and colora based on your look. I highly recommend Charlotte make-up and Hadi especially.

Ra
Review №190

I been introduced to Charlotte Tilbury make-up in May this year when I had to go for my pre-wedding photoshoot overseas. It is one of the best make up that I have used. Rachel from the Mall of Emirates outlet was super helpful and knowledgeable. I recently attended the skincare masterclass at CT MOE hosted my Rachel, it was such a fun and engaging afternoon, we definitely all left with super glowing skin after! Thank you Rachel and team!

am
Review №191

Gigi the girl at the Charlotte she was amazing such a good adviser she suggest me and give me honest reviews and results about the products totally satisfied with her..

Gh
Review №192

Hadi ayoub amazing make up experience! Hadi is a great salesperson and make up artist! He made me buy the entire store!

Sa
Review №193

Bina was amazing! She walked me through all the products I was looking for. ❤️ Thank you for your kindness and patience Bina!

Ra
Review №194

I am a customer at this branch and I love your products very much. There is an employee named Gigi who is very nice and helpful. Thanks to her, I have come to love this brand even more.

ji
Review №195

Fouzia, she is great and helped to select suitable lipstick n setting powder for my skin color. She is amazing❤️

Su
Review №196

I’m from Malaysia. I used your product that way every time i visit the shop. Today i met cherry and she is very good and made me look very beautiful.

Sa
Review №197

Fouzia- MOE branch such an amazing experience, very customer oriented spent enough time explaining and recommending the right products for my skin type.

Ja
Review №198

Fouzia was amazing and extremely helpful! Incredible experience at this store will definitely come again.

Es
Review №199

Netsanet was really good assistant for me she was very kind and helpful. I really love the store and the workers especially Netsanet🤍🤍 THANK YOU SO MUCH🙏🏻

Information
48 Photos
199 Comments
4.9 Rating
  • Address:Mall of The Emirates, Sheikh Zayed Rd, Al Barsha - Al Barsha 1 - Dubai, United Arab Emirates
  • Site:https://stores.charlottetilbury.com/ae/dubai/sheikh-zayed-road?y_source=1_MTQ5Mjg2NDQtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
  • Phone:+971 4 419 0409
Categories
  • Skin care clinic
  • Beauty salon
Working hours
  • Monday:10 AM–10 PM
  • Tuesday:10 AM–10 PM
  • Wednesday:10 AM–10 PM
  • Thursday:10 AM–12 AM
  • Friday:10 AM–12 AM
  • Saturday:10 AM–12 AM
  • Sunday:10 AM–10 PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Credit cards:Yes
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