Kaya Skin Clinic - Burjuman Mall

Unit 21 / 22, Khalid Bin Al Waleed Rd, Al Mankhool - Dubai, United Arab Emirates
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Kaya Skin Clinic - Burjuman Mall
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Na
Review №1

I had my carbon facial and laser sessions with nurse Esther. It was a great experience. Though I was scared thinking abt the pain or discomfort during the sessions, but Esther took such good care that I could finish all my sessions with ease. She is a very warm and caring person. Thank you Esther, would like to have sessions from you again.

Đo
Review №2

I recently visited Kaya Burjuman for a hair removal session, and I couldn’t be happier with the results! The entire experience was smooth and comfortable, thanks to Ramya, the nurse who assisted me. She was extremely professional, attentive, and made sure I felt at ease throughout the session.The clinic itself is clean and well-maintained, and the staff are friendly and welcoming. The doctor also ensured I was well-informed and comfortable, which gave me full confidence in the procedure.Thank you, Ramya, and the entire Kaya team for the fantastic service! I highly recommend this place for anyone looking for quality care and excellent results.

RE
Review №3

⭐⭐⭐⭐⭐I had an amazing experience with the carbon facial session at this clinic! Esther was fantastic—she really took the time to understand my concerns and tailored the treatment accordingly. My skin feels fresh and rejuvenated, and the results are long-lasting. Highly recommend this clinic for anyone looking for professional care and exceptional results

Ta
Review №4

I’ve been working with Ramya during my laser hair removal journey the past few months and she has been amazing!! She’s incredible at making the entire experience smooth and comforting. She provides excellent care and advise before and after the session. It’s great being in such capable hands!

Sh
Review №5

It was very disappointing. I did not expect this as KAYA being such a big brand. I booked my consultation for full body laser treatment and they made me hurry saying that the 50%off offer is only valid till 31st December 2024 so I asked them to hold it for me and I will visit the clinic on 1st January. Later I realised that some nurse gave me a consultation who was just newly joined and not a proper dermat doctor. She did not even check my hair growth or skin just gave me the packaged details asked me to pay and booked my appointment and mentioned that at the time of the treatment the doc will check. Later when my appointment was booked they informed me that full body was not required for me some soft line treatment is required apart from my hands and legs and now asking me to buy another package for soft line laser treatment.I already ended up paying for full body laser treatment. Firstly I am really disappointed that under the name of consultation a nurse checks who has zero knowledge and simply wants to do her sale. On top of that I tried calling KAYA main number they are not even answering my call. Secondly the new year packages which was from 1st of January is much cheaper than what I paid.i am ending up paying so much more and I am not even getting the correct treatment which is promised It’s really pathetic.

ro
Review №6

Its my birthday month and I received this very kind gesture from Kaya offering me a 50% discount on a single service which i appreciate. I booked an appointment at the Kaya burjuman branch. Two days prior, I received a call from the team to confirm my appointment to which I confirmed. One day before I received another call and message for confirmation which I confirmed again. I understand that it is essential to receive confirmation from the clients on the appointments but I dont see the need when I have already confirmed before.One the day of the appointment, a few hours before I received a call again to confirm and then again 2 hours before I received another call for confirmation, only during call the team member mentioned that the offer is applicable only on premium services hence i was obliged to choose a premium service to avail the offer. I was truly disappointed with this conversation and felt it wasnt a professional approach, and hence decided to cancel my appointment. Very disappointing experience

Di
Review №7

I began my laser hair removal journey and I couldnt have asked for a better technician than Esther! She is truly the best making the whole process very easy ensuring Im comforted throughout the process. Super informative as well. She is super passionate and I am so lucky to have found her !

Sh
Review №8

I have been doing my laser sessions at Kaya and with Nurse Ramya !! She is one of the best technicians to get .. she makes us feel so comfortable and with no hesitation does an amazing job.If not for her I would never have even started the sessions, she does not make any false promises and is true to her word.She always ensures that I have been fit into for a session and does not even look at the time however late it is she tries to accommodate my session.I would definitely recommend asking for Nurse Ramya to anyone who wants to start their sessions at Kaya and you will not be disappointed.

Am
Review №9

I have booked laser hair removal sessions at Kaya Skin Clinic with Ramya, and I highly recommend her! She was professional, made me feel comfortable, and explained the process thoroughly. The treatment was quick and nearly painless, with noticeable results after just a few sessions. The clinic is clean, and the staff is friendly. If youre considering laser hair removal, book with Ramya!

As
Review №10

I am very much satisfied with facial done by Nurse Esther !!!!!!!!!! .I am getting my laser and and facials done by Nurse Esther. she is very efficient in giving the best advice for the services. I highly recommend her service in Kaya BurJuman. A big shout out to Esther once again, for making me happy with the facial today . She deserves more than 10 stars. Happy Diwali Esther ! And Kaya.

Sw
Review №11

I had an interaction with Navya, she is one of the best in Kaya Burjuman, she heard me clearly about my requirement and offered me a solution by suggesting the best with the no of sessions.Esther is another gem of a person at service, in one word i can say She is the Best.

Ka
Review №12

I am currently undergoing a treatment in Kaya Clinic Burjuman. Silky has been very friendly and doing excellent customer service since day 1. Dr. Hanadi, you are the best. Thank you for being patient and very accommodating to my needs and inquiries in every step.

ju
Review №13

I come here regularly for laser hair removal with nurse Esther. She is one of the best nurses in Kaya. She’s hard working and has great attention to detail. My results are terrific.

Aa
Review №14

I’ve been seeing Ramya at Kaya Skin Care Clinic in Burjuman for laser hair removal for the past two years, and I can’t recommend her enough. She consistently goes out of her way to fit me in, even when her schedule is packed, which speaks to her commitment to her clients.Ramya is incredibly caring and sweet, making every appointment a comfortable experience. The clinic is always neat and clean, adding to the overall positive atmosphere. She is also very knowledgeable and recommends packages that are perfectly suited to my skin type.If you’re looking for an exceptional laser hair removal specialist, Ramya is the one to see! Her professionalism and personalized care truly make a difference.

Ne
Review №15

I have been having my laser hair removal sessions at Kaya Burjuman, and honestly, I am very much satisfied with the service, all thanks to the technician, Esther. She makes me feel comfortable throughout the sessions, clears all my doubts & queries, and gives really good advice & instructions about the things I should do to maintain my skin. I highly recommend Kaya Burjuman and the technician Esther.

so
Review №16

I recently visited Kaya Skin Clinic for laser hair removal, and I’m extremely satisfied with the experience. The procedure was handled by Nurse Manisha, who was both professional and caring throughout the process. She took the time to explain each step, making sure I was comfortable and informed. The clinics environment was clean and welcoming, adding to the overall positive experience.The results have been great so far, and I’m looking forward to my next session. I highly recommend Kaya Skin Clinic and Nurse Manisha for anyone considering laser hair removal. Thank you for the exceptional service!

Su
Review №17

It has been a great experience at the clinic. The staff is super friendly and they have variety of procedures. I was personally supervised by Esther and she made the procedure simple and easy to manage. Would highly recommend to everyone.

S
Review №18

Had a carbon facial with Ramya and it was brilliant. Ramya was super attentive, professional and very knowledgeable. My skin was glowing right after the session, all thanks to her recommendation. Thanks Ramya!

Sm
Review №19

I’ve been seeing Esther for several laser hair removal sessions. She’s friendly, attentive, and highly knowledgeable. My sessions have been smooth and the results are great. Highly recommend her!

JA
Review №20

I recently did my laser hair removal first session and I am extremely satisfied with the experience. The procedure was handled by Nurse Manisha. She is very professional and was taking care that I am comfortable throughout the process. I felt so good after the session. I highly recommend Nurse Manisha for anyone considering Kaya Skin clinic. I prefer Nurse Manisha for my daughters laser hair removal session.Thank you very much for the excellent service!!I’m looking forward to my next session with Nurse Manisha.

Ki
Review №21

I’ve been going to Kaya Burjuman for my laser hair removal for a little over a year now. I was recommended Ramya, the nurse taking care of me, through a friend and I could not be more grateful for her. Ramya has guided me through the whole process, made me feel comfortable, and always personalized the service to attain max results possible depending on my growth. I’ve been so happy with the results and truly only continue to come back to Kaya because of her. If you’re struggling with rapid and thick hair growth and are considering laser hair removal do speak to Ramya and give her a try! Thank you Ramya for always being such a sweetheart.

Kl
Review №22

I was extremely satisfied with my last facial treatment. Naaz and the facial therapist explained me the different packages suitable for my skin. The treatment itself (detox) took more then an hour just to clear my skin as much as possible. After that I received a calming cream to apply if needed in the evening or day after.Overall a great experience, keep up the good work.

Ch
Review №23

I have done 2 laser sessions in Kaya BURJUMAN. I have seen instant result just finished one session. Ms Esther is very friendly and patience.She is very professional as well. Hope to see better results after all sessions finished.

Ma
Review №24

Amazing touch by nurse Mica😍 you will really feel that she love her job by taking good care of her clients. My first time at Kaya and it will made me come back to avail packages.Love it!

Jo
Review №25

Best hair removal service with Kaya . My nurse Remya is the absolute best , she knows exactly how to put one at ease. She is wonderful, and I highly recommend her for any of the skin services . The best at kaya 👍

Is
Review №26

I would like to express my appreciation for Michaela at the Burjuman branch. She consistently delivers exceptional service with professionalism and thoroughness. She is always attentive ensuring that you feel well taken care of throughout.

He
Review №27

I’ve been receiving treatments with Esther and she’s absolutely amazing. She’s super professional, attentive, kind, patient, assuring, gentle, intelligent and knows what she’s doing. I’ve seen a significant result of hair growth reduction with the way she does laser treatment - I’m quite a hairy person and I’ve not seen such a huge result like this with anyone else in the country. She performs other services like scalp infusion, peel prep and facials amazingly too. I highly recommend her ⭐️⭐️⭐️⭐️⭐️

ni
Review №28

Recently visited Kaya skin clinic and extremely satisfied with the results. Esther was great at explaining the process and making sure I was comfortable throughout.

Ga
Review №29

I have been doing hair removal treatment with Kaya for the last 1 year and my experience has been very good . Along with the doctor and the nurse, Nurse Esther is very good. She does her work very well and naturally. And her nature is also very good.

ca
Review №30

I visited Kaya for a chemical peel, and it was a great experience. The staff was friendly and made me feel at ease. Special mention to Ms Naaz, who was knowledgeable and assisted me with the after treatment as well. The clinic was clean and well-equipped. I noticed significant improvement in my skin afterward. Highly recommend for anyone seeking effective treatments!

vi
Review №31

Nurse Ramya did my facial and she did laser for my sister If you’re looking for laser Hair Removal treatment I strongly recommend her she is so knowledgeable and helpful also she explains everything in detail and no doubt you can directly look for nurse Ramya if you want to do laser hair removal treatment

Ne
Review №32

I have been getting laser hair removal sessions and facials done from Esther and she has been an excellent professional. Highly recommend her services.

Pr
Review №33

I am writing to express my dissatisfaction with the service I received at your Burjuman Tower branch during a recent visit for a laser treatment session. Unfortunately, my experience was far from satisfactory, primarily due to the behavior of the manager on duty.The manager *Naaz* displayed a complete lack of professionalism and customer service etiquette. Instead of addressing my concerns, she continuously argued with me regarding the offers, providing me with false information. The situation escalated when she abruptly handed over the call to someone else without informing me, claiming she had another client to attend to, thus leaving my concerns unaddressed.This experience has been quite frustrating and has significantly impacted my perception of Kaya Clinic. I strongly suggest that you consider replacing such managers to maintain the high standards of customer service that Kaya Clinic is known for.I hope this feedback is taken seriously and appropriate actions are taken to ensure better customer service in the future.

Ra
Review №34

I had a wonderful experience at Kaya Clinic, thanks to the exceptional service provided by Ramya. She is not only highly skilled at her job but also incredibly comforting during laser sessions. Her professionalism and care made the entire process smooth and stress-free. I highly recommend her and Kaya Clinic for anyone seeking top-notch service!

La
Review №35

I had an exceptional experience at Kaya Skin Clinic. The staff were incredibly friendly and professional, making me feel comfortable from the moment I walked in. The clinic is clean, modern, and well-equipped with the latest technology. Dr. Hanadi took the time to understand my concerns and provided personalized advice that really worked for my skin. The treatments were effective, and I saw visible improvements after just a few sessions. Highly recommend this clinic for anyone looking for top-notch skincare services!

Se
Review №36

I drive from Emirates Hills to Burjuman just to come to Dr Naiyna. She’s completely open and honest about the skin treatments needed, what products to use for your skin type and what is all social media hype and therefore completely unnecessary. I have incredibly sensitive skin, and am allergic to quite a few different substances, so she helps me navigate what to use to alleviate the effect, while maintaining my skin.The team there are also extremely friendly and always accessible/follow up with due care. Special shout out to Esther who is tentative and thorough in her prep and facial work.

Pr
Review №37

Dr. Naiyna, an expert dermatologist, listened patiently, went above and beyond, and provided genuine consultation. Certainly one of the best dermatologists in Dubai.

Am
Review №38

I always have a positive experience doing Lazer hair removal here. Michaela is professional and caring and ensures minimal discomfort.

Sn
Review №39

Overall good experience with Kaya so far. Great interactions with Nurse Esther for my laser hair removal sessions! Super professional, knowledgeable, and friendly making the process super easy for me!The only difficulty I face is with scheduling appointments where there is lack of availabilities and sometime have scheduled appointments which didnt get registered in the system and then have had long wait times.

Ju
Review №40

I recently went for laser hair removal, really enjoyed and loved the service provided by the clinic and the friendly behavior of staff specially manisha as well as other staff.I would like to recommend for any kinds of aesthetic service you guys want can visit the kaya skin clinic😊

An
Review №41

I recently visited Kaya Clinic in Burjuman for their Q-Switch N Skin Lightening service, performed by Dr. Naiyna. My experience was highly satisfactory, and heres why:Firstly, the clinic itself was clean and well-maintained, which immediately put me at ease. The staff were professional and courteous, ensuring a comfortable environment throughout my visit.Dr. Naiynas expertise was evident from the initial consultation. She took the time to thoroughly explain the procedure, its benefits, and potential outcomes, which helped manage my expectations effectively. Her knowledge and confidence instilled trust, making me feel confident about proceeding with the treatment.During the treatment session, Dr. Naiyna was meticulous and focused. She maintained a gentle approach while handling the equipment, ensuring minimal discomfort. Her attention to detail was commendable, as she targeted specific areas as per my skin concerns.Post-treatment care instructions were provided clearly, and Dr. Naiyna took the time to answer my questions and address any concerns I had. This level of personalized care was greatly appreciated and added to the overall positive experience.As for the results, I noticed a visible improvement in my skin tone and texture after the recommended sessions. The treatment effectively reduced pigmentation and enhanced the overall radiance of my skin, fulfilling my expectations.In conclusion, my experience with Dr. Naiyna at Kaya Clinic, Burjuman, for the Q-Switch N Skin Lightening service was excellent. From the consultation to the final results, everything was handled professionally and with a high level of expertise. I would highly recommend Dr. Naiyna and Kaya Clinic for anyone looking for effective skin lightening treatments in a comfortable and professional setting.Thank u Dr. Naiyna and wishing you all the best 👍

Sh
Review №42

I did laser with nurse Ramya she is so sweet and humble the results are amazing i strongly recommed Ramya for hair reduction laser treatment and facial also is so good her hands are doing magic 🥰

An
Review №43

My experience at Kaya was amazing. My therapist Esther did an amazing job at doing my laser reduction session. Will highly recommend. Thank you Esther!

Yo
Review №44

Recommend aesthetic clinic and the treatment is impressive. My skin looks even better after the analysis by Dr. Kauser and understand what are the underlying cause. Nurse Mica will guide and explain you briefly about the process and well commendable on her works. Great Work!

Sh
Review №45

I walked into Kaya at Burjuman to avail the complimentary services linked to my Fitness First membership. Rae assisted me with the bookings very promptly and courteously. I felt relaxed after the 30 mins pressure therapy and was carefully looked after by Rekha. I think the treatment is the best after high intensity workouts and it helped my muscles relax. I will definitely return to try the highly recommended Venus session because of the excellent customer service and support extended by the staff at this clinic.I am adding to the previous review to mention my recent lazer treatment with Esther at Kaya, Burjuman Mall. The precision of targetting and good results due to her efforts are noteworthy to be shared with others so they benefit too. Esther was careful, always checking with me how I feel making me comfortable and cared for through the session.

Re
Review №46

I had a very exciting experience with Kaya clinic !I got the results I’ve ever wanted after the Q switch facial treatment done by Dr Naiyna …and now I’m makeup free 😊👏🏻hair Laser sessions also were so effective! Done by Ramiya ..i follow up with her from the beginning and she is the best ! She always recommends effective treatments and she really helped meand all the staff are so friendly and cooperative .. I recommend this clinic 👏🏻

Ma
Review №47

I was extremely satisfied and comfortable with my first ever Laser Experience with Esther. She was very comforting and understanding, along with being extremely professional. I felt safe the entire time and would absolutely recommend the experience.

An
Review №48

I have been visiting the Kaya Clinic in Burjuman Center for many years now. Every single time I visit this branch, I am impressed with the facilities they provide, the professionalism of all the staff, especially the technicians who do the procedures. Special mention to Ms Mica, who has been excellent every single time, gracious attitude, well behaved, skilled worker, good working knowledge of all the procedures they have.I do not remember the names of the other staff there but I have not had even one bad experience from any of them, which is a mark of genuine excellence and exceptional service.A joy every time I visit this branch.Keep up the good work guys!!!!

Me
Review №49

Was just checking to see if this awful place is still open. I visited years ago and was so mad to pay so much for a consultation with absolutely no medical professional involved. This place is hardly a spa—just call yourselves “laser hair removal,” quit saying skin clinic. Unless you’re getting body hair removed this place is USELESS.

La
Review №50

Great experience at the clinic! Everything was handled with a lot of care. I consulted with Dr. Kausar, who recommended the right procedure and ensured it was executed diligently. I would highly recommend this clinic, especially this branch!

Ar
Review №51

Esther gave me the best customer service 💕…she did a fantastic facial for me and i am really looking forward to my future sessions with her💕.

sa
Review №52

I do my laser hair removal with Ester and I can not recommend her enough! Her expertise and professionalism are truly exceptional. Not only did Ester deliver fantastic results, but she also provided valuable advice on aftercare and maintenance. My experience has exceeded my expectations and I am delighted with the results!

Jo
Review №53

I am an existing laser client, and I must say that the way Naaz manages my appointments is exceptional. She is incredibly understanding which is rare these days.More than 5 stars for Naaz! Highly recommended.

Re
Review №54

I am a loyal visitor for this clinicI get the best recommendations by doctor Naiyna and i never got disappointedAm so hesitant person but they never failed to impress me with resultsNurse Ramiya also she always recommend best treatment and facials and this review is appreciation for their efforts

Si
Review №55

While waiting for a friend at the clinic, I was able to observe Manager Naaz in action. Despite dealing with several rude clients, Naaz handled each complaint with grace and professionalism. Her ability to stay calm in stressful situations is truly admirable. Customers should remember that staff members are also humans.

fa
Review №56

For the very first time I have broke my normal skin routine regime to opt Kaya Skin Clinic over the traditional beauty salon. The experience was really good specially the therapist Ms. Esther was really supportive and while process she was keep telling me about the products and other information of skincare routines. Hope the result I will get within 2-3 days as it as per they said like natural glow, we will get. I can recommend my friends and family for Kaya for sure.

Ou
Review №57

I had an excellent experience at kaya skin clunic burjuman. Manager, Naaz, was professional, attentive, and made sure i was comfortable Their commitment to customer satisfaction was evident in every interaction. Kaya is highly recommended!

Sh
Review №58

I m a very avid cusomer of Kaya from past 7 years In India and in Dubai I took my services from sister Esther and Sister Ramaiya they are amazing in there work and very very cordial ... Have a very warmi Experience ...

Br
Review №59

I had a fantastic experience with the laser hair removal service at Kaya Burjuman! The results are impressive after 4 sessions but still have to see the long term results. The staffs were professional and friendly throughout the process especially Mika who did all my sessions. Im delighted with the outcome and will gladly recommend to anyone seeking top-notch hair removal treatments. 5 stars! ⭐⭐⭐⭐⭐

Na
Review №60

My daughter has been undergoing laser hair removal sessions with Esther at Kaya, and each session till date has been great. Weve been genuinely impressed by the consistently high quality of her service. Esthers expertise and care have not only made her feel comfortable during each session but have also yielded noticeable results.

Di
Review №61

Visited Kaya in Burjuman for my skin treatment and very impressed by their quality of service and hygiene. Also Silky was very helpful to guide me through payment and process. Nurse Ramya is very patient and takes very good care of the customer during all treatments.

Sa
Review №62

I really wanted to thanks Silky and Mica for amazing service for laser hair removal. Place is hygienic and clean, the process was painless. I am thankful to Kaya for amazing service .I have recommended my friends as well.Would love to enjoy other services as well in near future.Highly recommend Kaya skin clinic in Burjuman.

Sa
Review №63

I have been a regular client and have undergone a total of eight sessions of laser hair reduction. However, after my last session approximately 1.5 months ago, I have noticed that there has been no reduction in hair growth on my leg, contrary to the expected results of the treatment.Concerned about this discrepancy, I approached the laser technician (Nurse Esther) to address the issue. Unfortunately, I was met with unprofessional behavior from the technician. When I raised my concerns and requested a resolution, she responded dismissively, stating that additional sessions would not be provided free of charge and implying that I was questioning her competence.I want to emphasize that my intention was not to accuse anyone of wrongdoing but rather to seek assistance in resolving the issue. However, the defensive and uncooperative attitude displayed by the technician left me feeling disappointed and upset with the level of service provided.

jo
Review №64

My recent visit to Kaya Skin Clinic left me thoroughly impressed and completely satisfied with the services they provide. From start to finish, the entire experience was top-notch and exceeded my expectations.The moment I walked in, I was greeted by a warm and friendly receptionist who made me feel welcome and comfortable. The clinics ambiance was soothing, creating an immediate sense of relaxation. The waiting area was clean, and the decor had a calming effect that helped ease any initial nervousness.What truly stood out, however, was the professionalism and expertise of the staff. They are evidently well-versed in their field. They took the time to listen attentively to my concerns and provided comprehensive explanations of the recommended treatments. Their knowledge instilled a sense of trust, making me feel confident in their hands.During the procedure, Ms. Ether exhibited exceptional skill and precision. The clinics adherence to strict hygiene and safety protocols further reassured me of their commitment to patient well-being.Post-treatment care was equally impressive. The dermatologist gave clear instructions on aftercare, and the staff followed up with me to ensure I was recovering well and to address any queries I had.Overall, I am satisfied with my experience at Kaya Skin Clinic .

Ra
Review №65

Completed my 4 sessions of PRP for hair at this clinic and the staff was amazing at taking care of me and dr kausar was so nice she made sure that the process was smooth for me! The results i got from 4 sessions were amazing!🥰

Od
Review №66

Esther did a fantastic facial for me. She performed a fantastic job. I left with a glowing skin.I also had laser hair removal done by Esther; she is an extremely skilled technician. I felt completely at ease throughout my session.I would suggest Esther for laser and facial treatments.Silky is a wonderful technician and has been absolutely amazing in offering best deals for all my skin and hair requirements.

Di
Review №67

I went there today, and guess what?The specialists there, from their front desk officer to their skin Specialist are giving their superb customer service.Special mention to Esther. She did great explanation on how hair grows and how hair laser works. In fact, when she did the laser procedure, she was so gentle, fast and accurate. Congratulations to the team!I highly recommend this branch and then if you want to, you may look for Esther. 😍😍😍

Ap
Review №68

My daughter got her laser hair removal done thru Kaya, Burjuman.... and our experience was amazing. Their clinic maintains extreme hygiene and the staff is friendly. Mica is very professional and has expertise for this treatment and keeps the patient very comfortable. I would be more than happy to recommend her to anyone.

Na
Review №69

Nurse Aster provided an exceptional experience during my laser hair removal session. Her professionalism and expertise were evident, making me feel comfortable throughout the procedure. She explained each step thoroughly, demonstrating a genuine concern for my comfort. I highly recommend Nurse Aster for anyone considering laser hair removal.

Vi
Review №70

I have been visiting KAYA for over 2 years now and have been doing my sessions with Mica. She is just amazing and always makes sure I am comfortable, and goes above and beyond along with a great service. She is truly a STAR!

Me
Review №71

I am a regular customer of Kaya at Burjuman but recently I had an extremely disappointing experience at Kaya Skin Clinic Burjuman. Not only did my facial treatment go terribly wrong for the 2nd time, but the customer support and feedback redressal were terrible. Despite raising concerns with 2 calls and multiple messages on whatsapp about the treatment outcome, the staff showed little to no interest in resolving the issue or addressing my feedback. I requested to speak to the Brand Manager and I was informed that I would receive a call from her however it has been over a week and I have received no call. I expected better professionalism and care from a reputed establishment like Kaya especially with their regular customers. Even a regular salon who charges nominal rates gives better support than Kaya I must say. Besides such premium charges this is how they treat their regular clients. This experience has left me deeply dissatisfied and I cannot recommend their services based on this encounter. Truly disappointing.

Ne
Review №72

Thank you, Naaz, for always assisting and guiding with the best treatments. You were extremely patient.I could not stop myself from giving this review. I went to Kaya Burjuman to enquire about a specific skin issue. Instead of misguiding and forcing me to buy something.Naaz explained everything about the root cause, triggering factors, and how I could improve my skin, as well as how I should consult withdermatologist. She made no suggestion for random treatment.It is nice to see that there are good people in this money making industry.Thank you so much again

Sh
Review №73

Thanks to Ramya for her care and excellent treatment.. I give full marks to Kaya

Jo
Review №74

I have hyper sensitive skin and choosing Kaya Skin Clinic Burjuman for my laser treatment is one of the best decision I made. Micah gives me the best customer service and Beverly from reception make sure that I don’t miss any of my appointment. Satisfied customer here.😊 Micah is the best. Her appointment is always fully booked - that good she is. 😉 She goes beyond and above by contacting me when she have cancellations (when I asked for earlier appointment). Thank you ao much Micah😘 Kaya Skin Care Burjuman is lucky to have you.Happy I’m back in Kaya Burjuman today and glad that nurse Mica immediately book our session after taking her leave from work. She looks after her patients and treat me like family. Grateful for Micah as always🥰

ma
Review №75

My daughter is currently undergoing laser hair removal at Kaya Burjuman and so far we are really satisfied with the service that she is getting. Mica is so friendly and you will really feel the care she have with her clients. Thanks again Mica for taking care of my daughter.

Aa
Review №76

Micah is a wonderful person and very trained and professional staff in Kaya Laser Hair removal. I love the way she handles every concern so humbly, carefully and patiently. She made me feel so comfortable throughout the session and the results are excellent on me. I would recommend Micah to everyone seeking Laser Hair removal for hard growth on their body. I am certain that Micahs knowledge and expertise would help and satisfy you. 5 star from my end only for Micah.

Sr
Review №77

The below is based on my first out of eight sessions at Kaya Skin Clinic.I was welcomed and guided by Esther. She seems to be well trained and a professional staff. She ensured that I was comfortable throughout the session. Pre and post session was very informative and helpful. Overall Im comfortable with Kaya - Burjuman.

Al
Review №78

I had my laser hair removal treatment in Kaya Clinic Burjuman and really loved the experience. Service is fast and staff are very friendly and helpful especially Mica who assisted me. The clinic is really clean as well and ambiance is good. Will definitely come back for more sessions! :)

Mi
Review №79

I have been a Kaya customer since last year (2022) and so far my skincare journey has been nothing less but an amazing experience. Ive been looked after by talented, most professional and kind person Mica. She has been a great care taker. From booking my appointments, reminding due dates, giving me the best experience on skin care treatments Ive taken , to recommending what is good and not suitable for my skin, she has guided me throughout. Kaya Burjuman is lucky to have Mica !!

Di
Review №80

My skin improve alot through bad day before.Thank you kaya.I really appreciate towards your services.💗💗

He
Review №81

Service is great.. promos are affordable... Facilities are clean and aesthetically good... Overall, totally recommendable... I suggest looking for Michaella 😁

Ma
Review №82

The staff who assisted and performed the services for me was very accommodating and gentle and helpful. I do hope for good results for the services i availed.

Di
Review №83

I had a good experience for a full body laser session. Mica was the laser technician. She was not only extremely knowledgeable and skilled but also made me feel completely at ease throughout the process. She makes you really comfortable and Ive had 2 sessions with her. Would definitely recommend!

Ma
Review №84

Very professional and cooperative staff. Shoutout to Manisha for providing an excellent laser service! Highly recommend.

He
Review №85

My experience at Kaya has been great. The staff is very welcoming.

An
Review №86

I am doing laser and facial with manisha. She’s absolutely amazing. She is kind, and give proper information about the treatment and aftercare.

Ez
Review №87

I had a great experience in kaya clinic, especially when I had Micah doing my treatments during the 2 sessions I had. I felt comfortable because of the way she handled and spoke to me. I’ve received a handful of good advice about my skin’s situation because she’s genuinely concerned and wants to care for the customers. Overall, I wouldn’t go to any other clinic after experiencing the treatment in Kaya because I’ve gotten good results

Mo
Review №88

For sure incredible team I have to recommend you guys for your fabulous service. Silky & Mica has been excellent always on each & every hair laser session which I have experienced till date. I will continue enjoying their service as they are client centric & the team provides best solutions to enhance the treatment at a perfect pricing. Keep up the good work.

ko
Review №89

I am going to Kaya skin clinic from last year, I am taking my second service with them (laser session) and trust me they are the best for this service . Results are amazing . Even they gave me free session of pressure therapy and Venus session, I liked that too.My technician Ms Silky, she Is amazing she made me comfortable and also she explained to me about the sessions , methods and what kind of machine they are going to use on me. And a very friendly environment she gave me while through out my sessions.I highly recommend Kaya skin clinic specially Burjuman.They follow up for your appointment they are flexible and always ready to help and adjust according to your availability. What else you could ask for

Di
Review №90

I have started my treatment with Dr.Kasur ..my acne and skin care has seen massive changes, I am very happy with the results and it feels as if I no longer have acne anymore .. I am extremely happy to be under the care of her..She took good care of my skin.. Thank you for all your kind advice and for helping me with my concerns.I would also like to thank Ms. Escher ..She is very supportive during each procedure .. she made me comfortable throughout the sessions.my experiences at the clinic is great..I appreciate all the efforts from the staff members at Kaya..I highly recommend Kaya skin clinic in Burjuman.Thank you all

Th
Review №91

I really wanted to thank you Silky for her excellent service ( laser session). This was my second session and she explained each and every step in detail and extremely caring moreover I could see the results. Overall I am very happy and satisfied.Thanks to Esther for my laser sessions. She is very friendly and down to earth person providing excellent service. I am very comfortable with her during my sessions.

Fa
Review №92

I am currently undergoing laser hair removal sessions with Esther.Her helpful and kind demeanor has been greatly appreciated. I was genuinely impressed by the quality of her service, and I wholeheartedly endorse Kayas laser hair removal treatment to others.

Es
Review №93

Super professional, friendly staff.. Im doing laser hair removal and the technician Ms. Ester is very understanding and knowledgeable, on top of that honest and i believe very skilled.. as she understood and i started getting results on my first session

Ge
Review №94

Kaya has been setting bars for laser technologies and I have been having multiole sessions with them and the outcome has been outstanding; definitely lived up to the hype!My laser technician, Silky and Esther, are highly skilled and knowledgeable. Their expertise instilled a sense of trust, and I felt confident that I was in capable hands. They are attentive and constantly checked in to ensure my comfort during the procedure.Post-treatment, I noticed immediate results! The targeted areas showed a significant reduction in hair growth, which was exactly what I was hoping for and I couldnt be happier with the outcome.

Sh
Review №95

I had laser hair removal done through Silky and I must say she is so professional, friendly, kind and made me feel so comfortable. I was nervous at first but she helped me relax. She answered any questions I had. Always smiling and very helpful. I would recommend her to anyone who wants any treatment done through her.

Na
Review №96

Mica from Kaya Bur Juman branch is the best ever go to person & therapist ever. Very professional in follow ups and whenever I have queries related to my appointments, rescheduling, she is very accommodating and makes sure that my request is fulfilled. Very caring and regularly asks for my treatment feed backs on improvements if any. I highly recommend Kaya Burjuman and Ms Mica to everyone

Ra
Review №97

I would like to thank Kaya Skin Care Clinic, Burjuman Mall Branch. Hence, I would like to commend the following amazing and helpful team:Dr. Kauser: She has been very professional and provided immediate solutions to my right foot warts problem. It was my first time to experience this wart, and she helped me remove my large and medium-sized warts out of the seven remaining, which really stressed me because I was not able to walk properly for 2 months. With her professional medical advice and approach, I recovered within the span of 3 weeks. The removal process is not painful; however, the anesthesia process is what traumatized me; because she had seen my pain, I was not able to complete the wart removal sessions, so she opted for a refund process for me, considering I had paid the whole amount via Tabby. She has been generous enough and very kind to consider the feelings of a patient.Ms. Beverleen and Ms. Naaz: These two wonderful and professional ladies have been very keen on my refund concerns, and they have been very patient with me. Ms. Beverleen really knows how to handle and pacify customer complaints, and she was able to answer all my questions and provide a time-to-time update. She was very hands-on and truly an asset to the organization. While Ms. Naaz, the branch manager, made sure that my refund process would be on time and provided prompt action considering that the delay was not on their part but with the assigned refund officer who was handling my case.As a whole, I am very pleased with the services, communication, and experiences I have had with Kaya Skin Care Clinic, Burjuman Mall branch. The professionalism they have shown and the patience they have extended to me are truly commendable.If you are looking for a long-term skin care clinic branch, please visit their Bujurman branch. The team was truly exceptional.

Am
Review №98

I’ve been visiting Kaya Clinic since a year now, and it’s genuinely been the best. From their range of services to their professional doctors/nurses, have exceeded my expectations. I’ve gotten my laser sessions done from nurse Ramya; she is extremely sweet and has worked magic.

Gu
Review №99

I had my first laser experience here; it was really good. Nurse Esther was very sweet and nice. She made me very comfortable during the session. Thank you so much. Woukd love to enjoy other services also.

Us
Review №100

Very excellent treatments and ambience. All staff are friendly and helpful.I was super impressed with the care and attention I received at my facial appointment on last week. Ramya welcomed me in with a friendly smile. First Impressions count so much! Ramya is truly Great! She was very tentative and thorough on explaining with detail what she was doing and what products she was using on my face. I felt relaxed and at ease. I was pretty impressed with the final result. Thanks Again Ramya your Amazing! I definitely will recommend you to my friends and family.10/10

He
Review №101

I consulted dr. Hanadi in Kaya skin clinic burjuman branch. Very knowledgeable, and good solution for my concern, highly recommend this doctor. And I should definitely recommend Nurse ESTHER ,,her approach is very welcoming, her professional service made me comfortable...and satisfied. I highly recommend Esther. Overall, I am happy with ms Naaz and silky and Beverlin who gave good discounts and explained very well. Thank you all you .

Me
Review №102

Very satisfied with the laser treatment at kaya with Ms. Ramya.This is my 3rd session and she has been very supportive and helpful.Despite busy schedules I have rescheduled 3 times and the staff still greets warmly.

Sh
Review №103

I am getting my Laser hair removal done at Kaya, Burjuman. So far my experience has been great.The results are just amazing and within 2 sessions only. My Laser was done by Silky, she is the specialist assigned to me. She has been very professional and sweet. I highly recommend getting your Laser done from them. Looking forward for the rest of the treatment :D

Pr
Review №104

Venue Review:I recently had the pleasure of visiting this venue, and I must say, it was an exceptional experience. The standout feature for me was the outstanding customer service provided by the entire team. Every staff member went above and beyond to make my visit memorable. However, a special shout-out is in order for the manager, Nazia. Her level of courtesy and professionalism was truly commendable. What truly set her apart was her ability to guide us in a way that perfectly aligned with our requirements while being mindful of our budget. This level of personalized service is something that not every venue can boast.In addition to the stellar service, the venue itself was well-maintained, and the atmosphere was pleasant. It created a welcoming and comfortable setting for our gathering.Overall, I highly recommend this venue to anyone seeking not only a well-maintained and inviting space but also an exceptional team of professionals, with Nazia as the shining example of top-notch customer service. Thank you for making our experience a memorable one.

Ne
Review №105

I recently visited Kaya Clinic and was extremely satisfied with service. I was initially worried about body laser and never got into this. After the treatment i am so happy and relieved . They have good facilities, consultations are done with doctor before any treatment. The sliming fat shirking also has very good results. Mica is one of the best specialist there and she is really sweet and very helpful to explain what pain and what machine is being used. There is nothing to fear just go for it, I always feel with these type of treatments you should go with the best and reputed clinics. They have immense experience in this field. Overall very good experience

Mu
Review №106

Very hospitable staff and good ambience. Ms. Ramya has done 3 of my laser hair sessions and it has shown results. The best part is her giving me time to relax and asking if I am okay at every step. I will be requesting her for all the next sessions.

Dy
Review №107

I had an amazing experience at Kaya Clinic and I would like to recommend Ms. Michaela who did my laser hair removal. Shes very friendly, accommodating and helpful. 5 stars for her for doing an excellent job!

Is
Review №108

I took a treatment from Kaya for my lentigines, doctor Naina suggested Q switched laser and it did help with fading a shade down to my skin tone. I’m thankful for the results. And to specifically mention a caring heart after the doctor would be the nurse Ms. Esther, she made me comfortable throughout the whole 3 sessions. I had kept a star down because of the experience I faced at the front desk mainly from Naaz, this women joined recently and is so rude and tough by sharing different price quotes and definitely is leading to unprofessionalism. I hope Kaya takes a stern decision towards this issue. And I appreciate all the efforts from the other staff members at Kaya

El
Review №109

Hospitable staff, the equipment and tools are clean and hygienic. The laser and facial I did was done by Mica. She is very professional, kind and always looking out for me after my procedure. I recommend this skin clinic if you are looking for competitive prices on skin procedures as they very often have promotions and deals like referrals. And a reliable staff and hygienic equipment/facilities.

Je
Review №110

Michaele has been a delight. She plans all the sessions that’s suits my time best. She’s really friendly and her work has been amazing! Truly recommend her!

Ma
Review №111

It was a happy experience here in Kaya, the staffs are accommodating and caring. Thanks to sister Remya for my laser hair removal, she was efficient and very nice too! The results were amazing! Highly recommended!

Ru
Review №112

Dr and treatments are good but their reception and call centre and registered mob personnel is really poor and bad service..i had tried to call centre and it was promised will get a call back but no call back..i tried calling reception landline no answer and even registered mob no had no answer…was trying to reschedule my appointment but really poor response …i would request management to look into this..make sure ur front desk attend the client…and call back as a curtsy…🙏🏻

Tr
Review №113

Had an amazing experience at Kaya. The staff was professional and courteous. The whole process of the treatment was explained step by step and clearly. A big shout out to Nazia for understanding and accommodating my requests. Overall amazing experience.

Ma
Review №114

Just had the best Lymphatic Massage as well as Massage Therapy. Esther, the nurse, explained the benefits of this massage on the body. She was very gentle and did a very good job.I shall definitely recommend this clinic to all my friends.

Ne
Review №115

My experience with Esther from this outlet of Kaya was extremely pleasant. Along with being skilled in her craft, she is also a bundle of joy who makes the session truly enjoyable. 10/10 recommended 👏🏻

Sh
Review №116

I have visited Dr. Naina for hair and scalp concerns and would highly recommend her. Not only is she good with diagnosis but also has a great hand with treatments1 making them as comfortable & painless as possible.

Al
Review №117

My experience at Kaya skin clinic for a laser treatment has been amazing. Thanks to Micahs exceptional service, her expertise and professionalism made my laser procedure a breeze.The results after just a few sessions have been incredibly effective.I would sincerely recommend Micah and Kaya skin clinic for their top-notch skincare treatment.

Su
Review №118

I was attended by Silky, she is a excellent staff Kaya can have. She made me feelso comfortable and the service was so smoith. Even my daughter who did first time full body was handle so well and she did not fret or fear her first experience. All thanks to Ms. SILKY.

Tr
Review №119

This is my first time at Kaya and I have to say this is one of the best experiences I’ve had with staff at any clinic in dubai, my Laser Specialist Esther was extremely friendly and made me feel super calm which is a huge plus considering I’m only 16 and the thought of laser intimidated me a little. Overall I’d have to say this is a must visit for any cosmetic procedures. Big thanks to Esther!

Ni
Review №120

It was a great experience in Kaya. It was my first time here and the staff is very friendly and professional. Mika is very good and professional. She really knows her job very well. Pallavi is on front desk she is also very helpful with explaining you the procedure and packages. All staff are very good. I highly recommend Kaya skin clinic in Burjuman to all.

Pa
Review №121

Ramya is very friendly and very professional and always smiling and she always give maximum comfort

Ma
Review №122

I had a great experience at Kaya. My laser hair removal was done by Mica. She is very helpful and really did a good job! All the staff are friendly and accommodating.

Di
Review №123

I had a good experience in Kaya. I just finished mylaser hair removal with Mica. She’s very accommodating and very friendly. Thumbs up to her and to Kaya!

Am
Review №124

Was a good experience! Did laser hair removal sessions here. Mica guided me throughout the process and was very kind.The results are noticeable just after 2 sessions, the hair is growing back as fine hair and the growth is very slow. Will be back again to continue. Definitely recommend this place and Mica.

Ma
Review №125

Kaya was my 1st choice when I decided to take laser treatment for hair removal. Initially I was hesitant but the staff guided and answered all the doubts I had.Pallavi was able to give me a good offer and is very approachable n helpful.Silky is a qualified and experienced specialist who is very professional. I’m very happy with initial sessions and looking forward to take the next. Results are excellent.

Ju
Review №126

I recently started my laser with Kaya and I’m enjoying my experience so far. They provide you with all the necessary information and details so you know exactly what you’re doing and how it’s going to benefit you. Mica was super kind, professional and made my whole experience very smooth and I would recommend checking Kaya out for your laser treatment!

ka
Review №127

I recently had the pleasure of receiving laser treatment at Kaya Skin Clinic, and I must say that my experience with Silky, one of their exceptional staff members, was truly outstanding! Silkys professionalism, skill, and warm demeanor made my visit extremely pleasant and memorable.Kaya Skin Clinic itself deserves high praise for its top-notch facilities and commitment to excellence. The clinic is well-maintained, modern, and equipped with the latest technology, creating an atmosphere that exudes professionalism and comfort. The staff members are friendly and welcoming, ensuring a positive first impression.Silky, in particular, stood out with her exceptional skills and customer-centric approach. From the moment I walked in, she made me feel welcome and at ease. Silkys extensive knowledge and expertise in laser treatment were evident as she patiently explained the process, addressed my concerns, and provided valuable insights into the expected outcomes.During the treatment, Silkys attention to detail and precision were remarkable. She ensured that I was comfortable throughout the procedure and paid close attention to my specific needs. Silkys expertise and gentle touch gave me confidence in her abilities, and I felt reassured that I was in the hands of a skilled professional.Beyond her technical proficiency, Silkys accommodating nature and genuine care for her clients set her apart. She took the time to understand my goals and concerns, customizing the treatment to suit my individual requirements. Silkys personalized approach made me feel valued as a customer, and I greatly appreciated her dedication to ensuring my satisfaction.Kaya Skin Clinic as a whole demonstrates a commitment to excellence and customer satisfaction. Their staff members are well-trained, knowledgeable, and attentive, creating an environment that inspires confidence. The clinics focus on providing a comfortable and enjoyable experience is evident through their attention to detail and their ability to deliver outstanding results.I cannot speak highly enough of Silky and the exceptional laser treatment I received at Kaya Skin Clinic. Silkys professionalism, expertise, and warm demeanor made my experience truly remarkable. The combination of Silkys skills and the clinics commitment to excellence ensures that I would wholeheartedly recommend Kaya Skin Clinic to anyone seeking laser treatment.If youre looking for a reputable clinic with highly skilled professionals, state-of-the-art facilities, and a personalized approach to laser treatment, Kaya Skin Clinic is the place to go. And be sure to request Silky for an exceptional experience that will leave you feeling rejuvenated and satisfied. You wont be disappointed!

Sc
Review №128

The dark patches on my skin have reduced after taking this service. Overall the texture of my skin has improved alot. It appears clearer and even toned and brighter and alsp feels softer. Kaya Purifying Cleanser is the best product to treat acne blackheads and dark spots. Will recommend this to all. The customer service was excellent and staff very helpful and cheerful

Ni
Review №129

I have taken Treatment for my scars and laser from them. I must say they are truly professional! Wonderful results and the staff is very welcoming and nice! Thank you Kaya Burjuman you guys doing a great job!

Sn
Review №130

My experience with Esther has been great. I have had 2 sessions of laser and the results have been great. She is very efficient and also makes you feel very comfortable.

Ro
Review №131

I had laser hair removal with Ms. Remya, she is very professional in her work, and friendly and i had many doubts she explained it to me, i was very comfortable during my sessions, and i feel amazed of my results, i prefer Kaya to others also. Thank you

Am
Review №132

Excellent service and hospitality. Services you take are rendered with utmost care and diligence. My nurse Ramya is a highly skilled professional and makes all my sessions with her very easy and I feel very comfortable :)

Ch
Review №133

I had an amazing facial done with Mica, and she did an outstanding job! From start to finish it was flawless. She was very kind, and knowledgeable of what she was doing. She was amazing and it was extremely relaxing and enjoyable! Left with glowing skin and a pleasant experience! Highly recommend!

Ha
Review №134

Kaya skin clinic has provided an excellent service for skin concerns (laser hair removal). Really appreciate the services of Silky who is very knowledgable,professional and friendly :)She has done a very good job of advising/providing the best treatment and solutions depending on your skin type.

An
Review №135

I had a great experience with Silky who did my Laser Hair removal treatment. She is a truly dedicated esthetician. Thank you to the team as well for being really accommodating and patient to meet my needs!

Em
Review №136

Brilliant experience! From the welcome to the consultation and the actual treatment, my experience at Kaya Skin Clinic was faultless.The staff are extremely professional and take the time to explain the packages as well as the procedures.I had laser hair reduction done and the consultation was very thorough to make sure the procedure was safe for me to do.There is probably cheaper out there, but the quality of service is definitely worth it.

R
Review №137

I am extremely happy to be under the care of Dr. Naiyna Nangia. Had been consulting her since Jan 2023 for skin pigmentation issue. Dr. Naiynas through assessment including my medical history along with the recommended treatment and skin care routine has yielded excellent results. As of this writing I have an even color tone with almost a fresh natural look of the skin. I feel more confident and comfortable in my own skin and I owe it all to her expertise. Dr. Naiynas compassion, support and genuine concern for her patient stood out to me and I am thankful for this. With no dearth of dermatologist in Dubai I wholeheartedly recommend her.I would also like to thank Ms. Escher for her exceptional service as a skin care professional. Her personalized approach and support during each procedure visit has put me to ease and made all the difference. With Ms. Naaz and Ms. Silky at the front desk, customer service has improved. Thanks to them for scheduling/re-scheduling, follow-ups and reminders to make my experiences at the clinic positive and comfortable.The facility is welcoming and is located in the mall with easy access from metro. Never had issues finding a parking space in the lower basement even during busy hours.

Me
Review №138

Started my hair removal laser sessions a couple of weeks back, and my first session was really good. Pallavi, Mica and ramya made sure that I was comfortable before starting the session.Would definitely recommend laser hair removal as Kaya knows how to takecare of their customers unlike other clinics out there.

Ca
Review №139

Wooww. I had an amazing experience with Kaya Skin Clinic Burjuman. I did some anti-aging treatments and I feel like I look 15 years younger now. All the people I mean the staffs are all so warm and tender always.. MY SPECIAL MENTION to the Dr.Tabassum, she is so polite and a real Professional. kudos and keep up the good work Doctor.Other special mention to Ms Silky, the therapist, wow she is an amazing motivator and a cute professional. Kudos and keep up the good work dear.Whenever you visit, you will feel and get the same excellent service as you got it for your first visit. I love to recommend Kaya, Burjuman for my dears and nears.Thank you so much from the bottom of my heart for all your services and wishing to continue doing it.

Sa
Review №140

I started going to Kaya Burjuman in January 2019 and absolutely love my experience with them! All my laser sessions are done with Mica and she is extremely honest with her recommendations, so as to give the best results for me.Definitely recommend Kaya and if you do end up at Burjuman, definitely ask for Mica 😊

Al
Review №141

The first time I got the laser, Michaela clarified all my doubts and gave very honest consultation for what areas need to undergo the treatment. I was very hesitant for laser on bikini, Michaela was kind enough to make me feel at ease and provide a smooth experience. Highly recommended

Sa
Review №142

I’ve had two laser sessions with Esther and she’s great. Very nice to talk to and makes you feel very comfortable. Definitely recommend her for your sessions if interested.

ge
Review №143

From the day i enquired for the Laser hair removal up to the first treatmet I had I can tell that Kaya Clinic is very accommodating and professionals! I am very thankful to Ms Pallavi for the encouragement to do it and recommending Ms. Mica to me. She is the best in her craft, explained the process very well and not intimidating as for the 1st timer on this treatment. I would also recommend their high end laser machine that was very painless. Far different from what i searched from the internet on laser hair removals.By the way the location is great and the clinic is very clean and hygeinic.I completed my first full leg removal experienced happy and looking forward for the next!

Gl
Review №144

I have an ongoing session with them and Ms. Mica is by far very helpful. She explains to me the things to be done, and treats me really well. I really appreciate how she handles her guests. Thank you so much for you service!

Jo
Review №145

Exceptional service at the skin care clinic! The staff, especially Silky, is incredibly knowledgeable and attentive. My experience was fantastic, and I highly recommend their expertise for anyone seeking top-notch skincare services.

Gr
Review №146

Went for comodone extraction and paid 600 aed. Disappointed that only my white and black heads remove which it would have cost me 150 to do in a Salon for clean-up.No preping procedure, just wipe and dig.Its more of pushing products and services for sales than actually delivering it.My first and last visit here.I seriously cant express my disappointment for the money i paid. I would have got a hydra facial done for this cost.

Al
Review №147

Have done multiple laser sessions with Silky. Excellent therapist, very friendly. The facilities and laser machine is also top notch, very hygienic. Virtually painless experience as compared to other clinics/ machines. Also they shave the areas prior to the treatment, unlike other clinics where it needs to be done by ourselves. Pre and post treatment also help soothe the skin and make the experience very luxurious. Very happy with the services and my therapist. Highly recommend

je
Review №148

Today was my first laser session at Kaya skin clinic at burjumaan. I had booked my session with mika and i must say she is the best, i was very very nervous before the session and mika made sure to calm me down and assured me that i am in safe hands. She was very patient during the entire session and made sure i was doing fine. She is very experienced and professionsl and the same time she is also very kind and friendly. She is best at what she does. My entire session was very quick and painless. I did not feel any discomfort. I left happy, great and confident from the clinic. I would also like to thank Pallavi at the reception for an excellent customer service and answering all my questions and doubts patiently. I would like to rate kaya skin clinic burjumaan 5/5 for their excellent services maintaining their high standard level in all areas. - Jennifer Patel

Ja
Review №149

All stars for Kaya Bujuman! Ive been availing the laser hair reduction services for the last few months and recently also signed up for hair treatment and facials. Such good results and no compromise on quality, hygiene and client service. Silky is a wonderful technician and Pallavi has been absolutely amazing in offering best deals for all my skin and hair requirements. All staff in ther So pleased with their professionalism and the pricing too. Thank you, team Kaya for helping me be confident in my skin.

Me
Review №150

Esther, Ramya, Aya, Payal and Manisha are the absolute best. I’ve tried multiple places in NY and Dubai and this is the best. thank you for accommodating me 😊

Ju
Review №151

All staff in Burjuman branch was very friendly and accommodating. Especially Pallavi who always wears a big smile on her face and assists in all client needs. Mica who had assisted and conducted all my procedures from the beginning was very kind, helpful and explains everything wery well. She’s very professional and passionate about her job and does all very well. She’s very detailed and monitors the progress for every client. She takes care of all her client very well.

El
Review №152

I had done laser and facial with Nurse Ramya she is so professional and explained everything detailed and she make sure to follow all the post care, before starting my laser I am so scarred about laser burn just follow all her postcare instructions

Ma
Review №153

Kaya very professional on my services I am doing hair loss and laser which is done by mica and ramya each session is monitor by Dr naiyna highly recommend to all my friends 💐And pallvi is very very helpful and very accommodating person and a warm person in understanding. Highly appreciate your staff members for all the services rendered.

Ni
Review №154

Was very happy with the services by Ramya.She is really nice and has a good way with clients.I would recommend her for anyone visiting KAYA for laser hair removal.

Je
Review №155

Best experience ever... three cheers to Ramya.. she knows the procedure (laser hair removal) in and out. Just finished myv5th session. M very happy and satisfied. Thank u Kaya and specially Ramya for being so honest and so professional.

Ch
Review №156

Kaya Burjuman has been an amazing experience for me in terms of the staff, hygiene and quality of service.A little pricey but worth the money.A huge shout out to Mica, who undertook my laser treatment! ❤️

Vi
Review №157

I would like to extend my thank you to Kaya Burjuman team for their exceptional care of my skin. Special thanks to Silky, Esther, Ramya Mica, Beverlyn, and Dr. Naiyna for their remarkable friendliness and expertise.

Cr
Review №158

I just did my another session for underarm laser in Burjuman Mall Kaya Clinic..I would like to commend Nurse Silky! Since day one, consistently very accommodating, helpful, friendly and excellent with her job!Keep it up! 🥳GodBless you all!

Gu
Review №159

Very hospitable staff. Helpful nurses who answered all of my queries regarding my laser treatment. Had my first session yesterday and looking forward to my other sessions with this branch. Keep up the good work ladies! Shoutout to Reyma, Mika and Pallavi!

Jo
Review №160

I had great experience with Kaya, my pores was improving in just 2 sessions of PRX, using Hyaluronic C filler as home care, it really gave me an amazing results. I will highly recommend Kaya Clinic.

ca
Review №161

Mica is the best. She always treats me with care and professionalism. I couldn’t be more satisfied with my treatment. Thank you to the whole team 😊

An
Review №162

After long research, i finally decided to do laser hair removal and Kaya clinic at Burjumn was one of the best in town suggested by my friends. The whole process was made simple with appointments for consulatation and sessions and no time waste….! The staff being very friendly and experienced especially Remya, i had done my first session recently and the results so far are impressive. I would recommend Kaya at burjuman if some one looking for laser….!!!

Ja
Review №163

A very hygenic place with a very friendly staff who guides u really well about the treatment. If I have to put in a 1 line then ‘Meeka is simply an amazing therapist’. She put me at comfort every time before and after treatment. The session is never done in jiffy, but very patiently.

We
Review №164

So my journey with Kaya has been over 8years I think. Ramya, Naaz, Dr Naiyna and previously Dr Tabassum are behind my ageless face (as per my family and friends) on spot consultation and out of this world beauty results! My face would have aged twice my age if it wasn’t Kaya. So thank you team Kaya!

An
Review №165

I’ve been coming to Kaya Skin Clinic for my Laser Hair Reduction sessions from the start. The experience has been great, especially by nurse Ramya.

SR
Review №166

Absolutely amazing experience with Kaya- Burjuman. Highly recommend everyone who is looking for a professional service. Super friendly staff and Mica is a Champ! The best thing she knows what she’s doing and that’s a great relief.

GU
Review №167

I saw Kaya Clinic while strolling Burjuman Mall last year. This is my first clinic in UAE and its all worth it.The first time I entered the clinic, it was very good. You will feel like youll be treated well. The first thing I love is that, all staff are very hospitable.I would like to say Thank you to the Doctors and to Ms. Mica, who assisted me. Since its my first time to do treatments here in UAE, I have a lot of questions regarding the procedure and Ms. Mica explained it to me very well.For those who are looking for clinic for Acne Treatments, lasers for Hair removal and more, I would like to recommend Kaya. You wont regret it.

St
Review №168

Nurse Manisha and Dr. Kausar were very informative and accommodating.

Pa
Review №169

I had a great experience consulting with Silky and Esther. They have gone through therapy details in every single aspect with loads of information, thanks to Kaya and specially to Silky and Esther.

Pa
Review №170

I had a great consulting with Silky and Thanks for the excellent service and I must say she is so very friendly, professional and made me feel so comfortable and thanks to Kaya clinic.

an
Review №171

Since my office is next to Burjuman mall I always see this kaya skin clinic and at first I was really intimidated to go in however, i really wanted to address my concern of laser treatment. Then when the time finally came, I went inside and I was assisted by Ms. Mika. She greeted me with a smile and I was really blown by her hospitality and I felt comfortable that the intimidation inside me subsided. Ms. Mika explained to me the procedure and the after care treatment of the laser. I could say that she is very knowledgeable and the whole process of the session was very smooth and light feeling.I could say that I am very happy and satisfied.Thank you Ms. Mika for the wonderful experience and Kaya Skin Clinic Burjuman is very lucky to have you in their team.

Si
Review №172

Very bad experience, I did my laser with Ramya, she left cryo burns on my legs that will now take months to go. When I visited them for a doctor consultation they shooed me away with one tube of cream. Leaving me with multiple professional doctor visits (their skin doctor didn’t even know they are cryo burns) and more bills for lightening creams etc. very poor service

Su
Review №173

I had recently visited kaya for doing the latest Microneedling treatment for acne scars . It was amazing . Dr Tabassum is very very sweet , kind , caring and loving to her patients.She did a fantastic job on my face . She always does and she did it again ! My skin feels tight and it is glowing . Scars look reduced. I sincerely recommend those suffering from acne scars to meet Dr Tabassum and take her best advice and go ahead with her treatment line. She recommends some excellent line of treatment, she knows best. Karima and Beverly at the reception are always at their best .

Ha
Review №174

Dr. Tabassum’s entire treatment with my Xanthalesma has been handled with good care. She made sure that I’m comfortable during the procedure.In addition, the entire front desk staff in Kaya Skin Clinic Burjuman branch were very welcoming and accommodating. I highly recommended this branch.

Lu
Review №175

I have bern taking different devices at Kaya Burjuman clinic for last 5 year and really happy with the quality of services. The most amazing part is advised by Doctor Tabussam. Also I would like to mention about the unique and impressive customer sevice by Karima Her attitude is nothing but always to hep with my bookings and post treatment calls.

CT
Review №176

I recently started a treatment plan with Kaya Skin Clinic under the guidance of Dr Naiyna and her assistant Ms Esther. Their service is very professional and the treatment sessions are yielding positive results.

Ja
Review №177

Found Kaya from a friend recommendation. And indeed as she said, ambiance, staffs, services are actually good! beyond expectations! 11/10! Thanks to Ms. Beverlyn for assisting and answering our every questions. Kudos Burjuman Branch!

Ly
Review №178

Highly recommended Skin Clinic.👍👍The treatments are really effective and the place is so cozy 🤍 The staff are professional and accommodating. Just had laser hair removal and fire&ice facial treatment today. Silky is the best!👏👏she had such a gentle touch. I was so relaxed during the whole time. Definitely worth another visit❤️

si
Review №179

My first laser hair removal was done by Michaela. She did it really well with expertise and also was really helpful and responsive towards all my doubts. Great experience!

Ma
Review №180

Got a skin treatment for my acne on my face. Great work done by Dr.Kauser assisted by nurse Esther. Overall smooth and gentle process which showed good results overtime.

Fa
Review №181

I started my laser sessions at this clinic with Ramya. She is very good and the service was excellent. I noticed a remarkable difference in the hair growth in just 2 sessions. I highly recommend her services.

Su
Review №182

Happy and completely satisfied with Kaya skin clinic Laser hair removal treatment. Ms Silky made me feel comfortable and did Laser treatment in a very professional way .Ms Karima and Ms Pallavi were also very helpful and gv me proper information regarding Laser hair removal treatment. Thanks.

Vi
Review №183

Done facial laser hair removal in kaya skin clinic burjman dubai, had a wonderful experience. Very good hospitality and experienced staffs. I would like to thank silky who attended me, she soothened the procedure by explaining everything.. They always give us a reminder call for our appointments..overall very good experience.

ti
Review №184

I am great full to Kaya clinic for such amazing services.Silky is am superb resource and does her job with at most dedication and sincerity. I really liked todays facial and i would definitely recommend to my friends. Thanks

sw
Review №185

Sorry to say but they are looting customers. While booking yesterday I informed that I feel like my hair issue is related to alopecia, but the person booked my slot told 50% discount in normal and 300 is normal change and 360 is medical conditions, plus 10% for first time customer,never mentioned discount is not applicable for medical, when I went today I informed alopecia and doctor told the same. Without any treatment or any positive action they charges 360 plus vat. Where all good dermatologist charge near 150 to 200 with solutions really not satisfied

Ch
Review №186

Friendly staff and very helpful, I really appreciate the efforts you made for me Pallavi. Dr. Tabassum was very professional, she really took the time to explain the procedures. Kudos to the wonderful Mica, she raises the bar on patient care. She made me feel very comfortable and kept me well informed about the procedure and most of all she was very thorough. I really feel at ease in their care and very satisfied with the results of my treatments.

Ch
Review №187

Hair laser sessions update 😁:I just wanna say Thank You so much Ms. Mica for making me flawless 🙈. I’m very satisfied with the result and sincerely appreciate your gracious service and the friendly environment.I highly recommend Mica because she is amazing.

Jo
Review №188

Visited today and Ms. Karima tailored the best offer she can provide! Doc Tabassum was direct to the point and wouldnt waste your time. Thrilled for this skin healing journey. I really hope I made the best decision going to their clinic. Will update but for now, its 5 🙌

Mi
Review №189

I had a wonderful experience at kaya burjuman! The staff was incredibly attentive and friendly. clinics atmosphere was welcoming. Highly recommend!

Sh
Review №190

The best hair removal in town , especially thx to Ramya . she’s very friendly and welcoming , Best of the best 👍🏻

Ma
Review №191

Currently having my bikini whitening and laser hair removal at Kaya Skin Clinic, still receiving great service ever since I started. Thank you especially to Ms. Mica and Dr. Kauser. ☺️

Sn
Review №192

I was having dandruff and went to Kaya to find solution. The doctors and Staff were very friendly. I got 6 needless dandruff treatment by Ramya.I have also got secret duo and Derma pen treatments from same branch under Therapist Ramya and doctor Nayna.Doctors and therapist are very professional and knowledgeable. Now I am dandruff free and my skin feel much better. I suggest you all to pay a visit to Kaya Burjuman for your skin and hair problems

Ra
Review №193

I had a very good experience with full body laser. Esther informed me of all the benefits and made sure I had a pain free and amazing experience throughout the treatment.

Sh
Review №194

Had a refreshing and rejuvenating gold facial at Kaya Burjuman done by Esther ..Highly recommend her for facial services …She is a chirpy and fun person to be around

me
Review №195

I opted lip pigmentation reduction services (lip q switch laser,chemical peel and perfect lip injection) and i could see absolutely zero change after going through all the sessions. I must say that i am extremely dissatisfied with the result of the process.

Ma
Review №196

Thank you Dr. Taysir and staff for accomodating me and my mom. You were all very nice. Looking forward to my skins progress 🤩✨Edit: I would also like to mention Ms. Mica from the staff who was very friendly and patient whenever I go for a visit. Thank you so much. 🙏🏽✨Update: My last session with the salipeel treatment has been incredible. Instead of 8, it was only 4 session but my skin has never been this amazing. I look forward to the next step of treatment from Kaya. Thank you Dr. Tabassum and Ms. Silky for the warm treatments. 💞

As
Review №197

Would give Mika, my laser therapists in kaya burjuman, a big shout and definately reccommend her. She is very courteous..🤗Staff is very freindly and helpful. Kudos to kaya burjuman.

Kr
Review №198

Very incompetent Customer Service for appointment bookings! I requested for a booking of 2 full body sessions of Laser on 24th and the agent who received my call gladly confirmed that yes she will book for me at 1PM. I then got a message that for my booking, i will have the session on 18th! They failed to clarify that Sundays is not possible so i had to call back and reschedule the booking for Friday supposedly tomorrow on 29th at 5PM and i asked for a call back Friday morning to get the booking times confirmed.I got a call today in the afternoon from the clinic asking me to confirm my Consultation booking when i already confirmed to take both consultation and Laser sessions for Friday. Now i apparently have to again stupidly move my laser sessions for the next Day as Friday is fully booked because the person who attended my call initially was stupid enough to not only follow my requested day and time to call, she failed to book my sessions too! Not only that, i also was just asked if i ever visited the clinic when i cant even get my booking done! SUPER DISAPPOINTING!!!!!!! I was looking forward to the sessions and this experience is just ruined it!

Av
Review №199

The laser service provided by Esther was outstanding. My entire session went very smooth.

Information
20 Photos
199 Comments
4.7 Rating
  • Address:Unit 21 / 22, Khalid Bin Al Waleed Rd, Al Mankhool - Dubai, United Arab Emirates
  • Site:https://www.kayaskinclinic.com/uae/en/
  • Phone:+971 4 351 1191
Categories
  • Skin care clinic
  • Laser hair removal service
Working hours
  • Monday:10 AM–8 PM
  • Tuesday:10 AM–8 PM
  • Wednesday:10 AM–8 PM
  • Thursday:10 AM–8 PM
  • Friday:10 AM–8 PM
  • Saturday:10 AM–8 PM
  • Sunday:12–8 PM
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
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