Incredible experience here. The ladies took care of my toes and hair perfectly I left very happy!Hard gel manicure refill and a blonde highlight
Queen Treatment at The White Room Spa. Thanks to the beautiful ladies who I met today. I love their services! Had a full body massage and Pedicure done by Lan. She’s such a professional and she knows exactly what she’s doing! I felt so rejuvenated and relaxed after the massage. My pedicure looks divine too! Great value for money! Ladies lets go!
I recently booked an appointment to do my hair, the person I had an appointment with (a person called Shakira) proposed that another person helps her to make my hair which I agreed to. They started taking care of my hair and then eventually the secretary whispered something in Shakira’s ear and she then left me behind to go take care of another person and never came back, leaving me with a person that couldn’t properly take care of my hair. My hair was a mess, I asked for curls and never got any and I was very annoyed.I asked at the reception for the manager to contact me as they couldn’t help and since then I’ve yet to receive a response.I’m very disappointed with the service and I’ll never step again at the place because it isn’t the first time I’ve had issues or heard clients next to me have some as well.
Probably ladies your manicure tools are not sharp enough.. That mani you did 4 days ago
Went in for a keratin treatment, she used a blue product on my blonde hair which completely ruined my hair color and also fried my hair. The manager and owner were not helpful at all and wanted to call the police on me because I refused to pay for a service that literally damaged my hair and forced me to go to a different saloon and dye it dark. I am very disappointed with the management and how they dealt with the situation.100% do not recommend.
My favorite spa at all time in Dubai. All the staff are very friendly and do a great job. My favorite is THUN , she is a master piece in nails and lashes. White Room is my #1.
Yesterday i visited @whiteroomspa for mani pedi and a blow dry. I used Gelish Manicure and as you can see in my picture i am loving the results. The staff seemed highly trained, i got done pretty quick with the results as i wanted to get.They are following all the SOPs of COVID19.They have some amazing packages going on - i would highly recommend you all to visit @whiteroomspa - you won’t be disappointed. 👍🏻
I am so happy and satisfied with the spa services from the white room. The customer service and the ladies are always fantastic with their job. My nails and hair always looking great. The girls always try to accommodate my demands in a timely manner. Every time I leave the spa I feel rejuvenated and don’t want to leave.
I had a great hair treatment with Faiza and Alishba. Thank you.
I dont like nail polish or fancy designs so I usually just ask for a good clean up and maybe a treatment, but Ive walked out twice where I had to go home and refile or even clean my nails better. Waxing service is perfectly fine. Overall the place itself needs a bit of TLC. The girls are all nice and polite, but some further training will benefit them more.
What a great service from Lan and Lavina I had ManiPedi and very satisfied with their service! But the only thing that makes me unhappy is the receptionist. Not approachable and very rude. I said “ “Hi” the moment I arrived no response, I was standing in front her while she was on a phone call 🤷♀️And after the service I paid and said “thank you” to her and she just ignored me! What a great personality.But 5* for Lan and Lavina 🙌
I had appointment for waxing, mini facial and massage. All the ladies were wonderful except one lady who kept talking during my treatment. I work in the fitness industry and she was asking all kinds of question about how to loose weight and what diet to follow. This is very unprofessional behavior and not relaxing at all. We come to enjoy and destress at the spa! We dont come to talk about our work and give advices for free to strangers. We are paying customers. I left a complaint at reception and management didnt even bother to follow up. Very poor!
I’m in ABSOLUTE LOVE with my haircut! Juliet did an excellent job and precisely what I had requested of her. The staff overall carries a professional attitude and the stylists truly pay attention to your specific requirements.I spent quite some time looking for a decent salon in Dubai and am absolutely thrilled with the service provided here. Not only are the staff friendly and well experienced but the atmosphere and the vibe of the salon is also very relaxing. I love love love this place and Highly recommend it. Give them a try, you won’t be disappointed !
I am using their services for more than 1 year now. Friendly environment. Always trying to satisfy you and giving best services. Good for blow dry , manicure pedicure , waxing ==> services I am using for more than 1 year now
Bad experience with this hair salon don’t recommend it I’m disappointed
The spa location is easy to reach on the main motor city street.The Spa equipments and furniture is already old and obviously is not renovated since long time.The staffs are good in what they are doing but My ails Gelish polish peals quickly .
Nice local salon. Average prices. On entertainer too so a great bargain.
I get my hair done from here. I was particularly impressed with the hair styling and blowdry. The products used out here are of premium quality and the place is neat and clean. Also the staff are really friendly and seem to follow the recent health and safety guidelines.
I love the white room spa! Professional and friendly staff, great service and best prices in the area!I always come for blow dry and manicure/ pedicure ( I recommend Alishba and Shakila for the hair, they’re amazing!)I highly recommend it! 👌🏼
Manicure services were fine, but I did botox in my hair and the result is very bad, worst than before!! I went again (Motor City) she tried to finish (in her own words) the treatment, but was the same, I was trying to contact her again and she didnt answer...now I have to spend to much money to have my hair normal...very dissapointed
I love my naturally straight hair, its not easy to make it look good with waves, but @whiteroomspa gave me my dream wavey look! Thank you for having me today. Beautiful atmosphere and very professional, friendly and hygienic staff. My hands are so soft and my manicure experience was beautiful. @whiteroomspa manicure/pedicure masters were so gentle with me!
Receptionist is not organized with the appointments. Many time visited and the same problem with every singe visit. I don’t like to write bad comments but last visit made me so mad. She is really careless about clients!The girls are doing very good mani-pedi though.. and the blow dry is also not bad.
My favorite Spa!I’ve been there customer since I moved to Dubai more than a year ago and never disappointed. Great customer service, extremely friendly ladies and they always have offers and deals! 🤩
Honestly I wasnt expecting that. the place is nice and very decorative but all the staff are lost especially the receptionist. I just came from my appointment.i had a 60 minutes massage but they got lost they dont know who does the massage so i told them to just do 30 minutes my back only. The masseuse had hard hands she kept hurting me wasnt relaxing at alllll !! No music no good smell. Now for the nails it was ok but the nail polishes are all ruined and old but I had to go with flow, so my nails turned out so thick and ruined but i wanted to finish and leave because I had enough.And now im going to another salon to change polish because they are awful please change your whole set of polish or just close !!I honestly wont be visiting again the jlt branch I was disaapointed.
Had a very relaxing time today, the staff is very comforting . Much needed pampering after a long wait. Definitely recommend the white room spa to all. They are following all the required precautions to keep their clients safe .
Absolutely careless about their customers.I bought a package for pedicure, used couple of times and lost a card where the marked how many procedure I took, actually I suspect that I forgot it at the salon as I barely lose anything. So I told them about it and they said theres nothing they can do about it as they dont track it on their system.Dont recommend to go there.
I’ve been going to this salon for several months now and the services are always professional and the ladies are very experienced. It’s a wonderful salon which provides great services. Highly recommend!
Went for a mani pedi and waxing and thuan was truly lovely ☺️ expert at waxing and also lovely and patient we were done before I knew it!The mani pedi was also really great !Really recommend this place thanks again for the lovely service ☺️
Very unpleasantWent to The white room Motorcity.Staff so unpleasant, during 2 hrs of treatment, no offer for even water.. We spent over 100 USD and staff made us feel like they were doin us a favour. Would definately NOT RECOMMEND... FOR what we paid, we could have a much much better experience. Please train your staff to be nice to customers.. Will never return
Amazing experience with The white room spaVery friendly and professional staff. got amazing makeover. Fall in love with my hair color. Completely change my look lovely high lights
Used to be a regular, but Ive completely stopped going. The staff are treated absolutely terribly. The franchise is going through tough financial times, and they take it out on the employees. No wonder the quality has plummeted so much over the past year and a half.Wouldnt recommend at all for anything.
I had a great experience at the White room Spa. The staff were professional friendly and helpful. The place was very clean.Loved my mani and pedi and would definitely recommend it to anyone who wants a great Job and hygiene.
I gave them so many chances after one of the girl ruined my nails so bad by doing a horrible acrylic extension. Went back to another girl and she was better.. staff was kind of ok.. but the Filipino receptionist named Jenny or something was very careless to customers.. she wasn’t nice to me at all.. they try to charge you for every little thing. I shouldn’t have bought pedicure and eyebrow threading packages with them as now I’ll throw it away.. never gonna go back there again...
It’s my first time going for classic mani /pedi to the white room spa salon. I recommend my favourite vietnamese lady who did fantastic the place looks new and clean, equipment is sterilised, ladies working there are friendly and no hard selling.❤🥰
Quality of manicures and pedicures are excellent with great nail polish selection. Staff is very friendly and experienced. The place is clean and atmosphere is peaceful and cozy.
A very professional team, I got my hair done and the results were amazing. A must visit. The owner is very amiable and suggested a good package.
Amazing spa services, polite and talented staff with soothing ambience accentuating the experience. Good prices and top quality service, loved every bit of it. Highly recommended.
Loved it . Excellent staff. Polite n courteous. Did an amazing job ( eyebrow waxing n pedicure ) . Would def go again to experience more services
It was an amazing experience with outstanding results to my hair.. been there for a Brazilian blowout.. the best part about their service is that they understand what the client is asking for and then they do their magic especially in my case Miss. Laila gave her best treatment to my hair and made me a happy client right there.. moreover the ambiance at the white room spa is to another level altogether where everyone is friendly, welcoming and polite.. I’m definitely coming back soon to try some more amazing services on menu.. thank you to Miss. Laila and team👍🏼💐 keep up the good work you guys do for us.. Much appreciated
A serene ambience with an incredibly polite staff paired with top of the line services and affordable prices, The White Room Spa has become my go to salon for everything.Highly recommend it to anyone looking for a salon that gets you!
I have been going to this spa for 8 months and have always felt liked a valued customer. The mani/pedis a always done so well and Trudia and Lan give first rate massages for a responsible price!
I am really impressed with their service quality! Right from the reception Sheela and the nail technicians Sheela & Thun ❤️ . Pocket Friendly quality services ✨thanks to these lovely ladies 🎄
I love White Room Dubai, my favourite is the motor city one. The girls always make me feel welcome and offer me a coffee on arrival. The last time I went for shellac mani and pedi I was unsure what colour to go for and one of the girls recommended a new colour which was gorgeous! Definitely go to get your mani pedi here its the best! x
The worst acrylic refill of my life. Had girls filing my nails until literal blood and then put nail polish all of the open wounds !!!! the layering and messiness of the finishing result is horrible. Was too sleepy to notices it at the salon but the second I did, I was revolted. Hours later and these wounds are still burning.
Turned up on time , waited for 30 min for my service to start and still no one was available!Very poor service from the receptionist. She lied about waiting for 5 more minutes.I wa made to wait longer and her attitude towards handling the situation was diabolical!!Will not return again for sure and I also highly recommend everyone to avoid this place.
Not a very pleasant experience, went for gelish mani pedi, there color options were ver limited, i tried to use my entertainment voucher but they mentioned it is not usable in weekends, however staff was nice and efficient.
The best salon/spa in Dubai! there is a promo going on this month for which you can get 3 treatments for only 155AED. You can choose from the following: mani, pedi, massage, parrafin for hand, full arm & under arm, full face threading & callus treatment. Great service & not even that pricey. Ill definitely be going here again!
I had a pleasant experience. The staff is friendly and professional. The relaxed ambience and service provided is definitely a must to be experienced.
Nice girls there, satisfied with their work
So unprofessional and such a waste of time. Do not rely on them if you are busy or need an important service for an occasion. I booked an appointment and went on time to see all their therapists busy serving other clients.
Had an amazing experience with them. Loved the haircut and body wax. Very professional staff.
Very unprofessional so called manager. Was trying to book an appointment for my wife but after the attitude of the manager i decided not to. Hung up on me twice while i am busy talking. Maybe she just dont speake english.
The ambiance and overall services are fantastic but haircut and styling was a huge disappointment... unfortunately I dont recommend to have haircut at this place
Great staff , all beauty services in one place ! keep it up White Room Motor City
Staff was very friendly and professionally sound. Quality of the work was very good
There is no parking here and they dont have any spots for you to help. Dont come and waste your time!
Alishba is amazing in hair, highly recommend her.
Pls dont waste your time saloon needs a face lift receptionist is like a strict matron she acts like she is owner
Great service. Friendly staff. Love the gelish manicures and pedicures.
Amazing spa with lovely professional staff and beautiful hardworking pretty results
One of the best salons for nails in the area, very professional and polite.
I love doing my hair and nails at the white room. Highly recommmebd Shakila👍🏼
Extremely professional, top notch quality services and aesthetically pleasing..Would highly recommend anyone reading this to must pay a visit!
Although they do decent mani/pedi, dont ever have your hair cut here. Very disappointing.
Staff is very good friendly, but they furniture is all broken, its not comfortable at all and little pieces less.
Bless them for trying, but no idea how to do hair as wanted by any of us in group who went for hair for a wedding
Clean, professional, great atmosphere and staff and above all doesnt cost an arm an leg to be pampered ☺️☺️
Such lovely staff and fantastic classic Mani-Pedi. Also always great deals available
Excellent ambiance, quite, relaxing and amazing beauticians. they know what they are doing. I love this place.
A clean place but a little unorganized, had to repeat instuctions a few times.Entertainer vouchers are accepted here.
Very unfriendly receptionist and not trying to help customers, not managing their appointments properly and customers have to wait a lot for the blow dry, really disappointing
Affordable price , best quality , nice and friendly staff , best service , highly recommend
Very very very bad experience with them never i saw like this staff specially receptionist
Love this place, my personal experience has been amazing highly recommended !
Perfect service, very friendly staff and affordable.. one of the best 👍🏼
Good service but the place could do with a touch up.
Amazing nail artists and very happy with new Management.
Quality service , professional and friendly staff .
Amazing treatment by the staff with awesome and high quality products!I would totally recommend this place for a great session of pampering. The appointment was very easy and quick to make.I had gotten my nails done, along with there signature blow-dry.Loved every bit of it! Do try it.
Tune does the best exactly to your liking
Good service, nice employees, easy parking,
Nice environment n service was really good
Love it. Very nice ambiance and service
Neat, friendly and they do a good job.
Amazing staff and services at great prices
Very affordable and professional staff.
Very good professionals 👌🏼Recommend!
Very professional staff and customer oriented
Simple and organized little spa
Very poor service and clean standards
Very clean and very professional
Have been going since it opened.
Great service as usual
Nice spa
Neat, pleasant n professional
I love the staff
Very good place
Recommended.
Wont be going back
Incompetent staff